Dial Plan - Avaya IP Office Basic Edition Manual

2.2 Dial Plan

Extension Numbering
IP Office Basic Edition systems can be configured to use either a 2-digit or 3-digit numbering for user extensions.
·
If 2-digit numbering is selected, the extensions are numbered 10 to 57. This numbering cannot be changed. In 2-
digit mode only 48 extensions are supported.
·
If 3-digit numbering is selected, the extensions are numbered from 100 upwards. This numbering can be changed
in the range 100 to 579 using system web management. In 3-digit mode a maximum of 100 extensions are
supported.
·
In both cases, those extensions not matched by physical ports are automatically assigned as
extensions 63 .
·
The system numbering
Special Dialed Numbers
The following can be dialed after selecting an Intercom or call appearance button or simply going off hook.
Function
Operator
Extension Pickup
Group Pickup
Line Pickup
Loudspeaker
Calling Group
Operator Group
Modem Port
Hunt Group
Voicemail Access
Remote Voicemail
Auto Attendant
Idle Line Pickup
ARS Selector
External Call
Intercom Call
Simultaneous Page
Phone Based Administration
IP Office Basic Edition
68
mode can be changed through the phone based administration menus,
Number Description
0 Dials the first extension in the system.
6 Answer the call alerting at another extension. Dial 6 followed by the
extension number.
66 GroupDial 66 followed by the pickup group number (1 to 4).
68 Answer the call alerting on a particular line. Dial 68 followed by the line
number.
70 Makes a call to the extension configured as the system's Loudspeaker
Paging extension.
7 Group calling. Dial 7 followed by the calling group number (1 to 4).
75 Operator group. This is supported only on systems with their System Mode
set to PBX System.
76 Modem port
77 Dial 77 followed by the hunt group number (1 to 6).
777 Connects the extension to the extension user's own mailbox.
778 Connects the extension to prompts to specify the mailbox required.
78 Auto attendant numbers. See the section Auto Attendant Numbers
below.
8 Dial 8 followed by the line number (01 to 64).
8 Seize an available trunk in the ARS selector group (65 to 99). This is
supported only on systems with their System Mode set to PBX System.
9 Key System: Start an outgoing external call without first selecting a line
appearance button. The line used is automatically selected
Selection
PBX System: Optional
removed or swapped with 0 (the operator number).
* Prefix * in front of an internal number will attempt to make an intercom
voice signal call where the caller can speak over the destination's phone
speaker. If the destination cannot auto answer, the call becomes a normal
call.
*70 Make a page call to both the users in Calling Group 1 and to the extension
configured as the system's Loudspeaker Paging extension.
Comments on this document? infodev@avaya.com
Telephony Features: Key System or PBX System
64
. Used for remote access for configuration.
86 .
external dialing prefix
phantom
Automatic Line
. The use of 9 can be
121
- Issue 6a (Thursday, February 22, 2018)
Page 59