Using Call Pickup; Call Pickup Short Codes - Avaya 1408 Manual

Answering Calls

Using Call Pickup

Pickup is used to answer a call ringing elsewhere on the phone system.
Note:
• Your system administrator can configure whether you can access this menu.
Procedure
1. Press the Features soft key if shown.
• To do this during a call, press the
2. Use the cursor keys to select Pickup.
• To answer any ringing call, press the Any soft key.
• To answer a call ringing against a particular target, dial the target's number. Alternatively,
press the Dir soft key to select the target from the directory.
3. The menu then depends on the type of number entered:
• User Number
- To answer a call ringing against the user, press the Pickup soft key.
- To return to entering a number, press the Clear key.
• Hunt Group Number
- To answer a call ringing against the members of the group, press the Members soft
key. The call does not have to be a call to the hunt group.
- To answer a call ringing for the hunt group, press the Group soft key.
- To return to entering a number, press the Clear key.
Related links
Answering Calls on page 39

Call Pickup Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove
and change the short codes available to you or all users. To use a short code, you may have to
put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
• For a list of other common dialing short codes, see
March 2023
PHONE key and then press Features.
Using 1408/1416 Phones on IP Office
Comments on this document? infodev@avaya.com
Short Codes on page 155.
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