Co Disconnect Time - Avaya IP Office Basic Edition Manual

4.6 CO Disconnect Time

Use this feature to change the disconnect time for an outside line. When a caller on hold hangs up, the local telephone
company may send a special signal to the system to free the line. Different telephone companies use different length
signals. The length of the signal is called the disconnect time. If you place a call on hold and the caller hangs up, but the
call does not disconnect within a minute after the caller hangs up, the disconnect time is probably set too high or set at
No Detection.
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If the telephone company does not send a signal, keep the disconnect time set to 500 msec, the default setting.
The user must disconnect a held call manually by retrieving the call and then hanging it up.
·
Shorten the disconnect time only if abandoned calls on hold do not disconnect.
·
Lengthen the disconnect time only if calls are being disconnected prematurely.
·
You can program and view the disconnect time for analog lines only.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Use the up or down
Select.
3. Use the up or down
Select.
·
Alternatively, dial # and the
4. Use the up or down
Select.
5. At the Line: prompt enter the line number. The current setting is displayed.
6. Enter then option required between 1 to 7.
·
01 = 300 msec
·
02 = 350 msec
·
Alternatively use the
default setting.
7. Use the up or down
·
Exit programming by pressing
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press
·
If the system has a
2. The phone displays System Admin.
3. Dial #203. The phone displays Co Disconnect.
4. At the Line: prompt, enter the two-digit number of the line for which you are adjusting the hold disconnect time.
5. The current hold disconnect time for the line is displayed.
6. Enter then option required between 1 to 7.
·
01 = 300 msec
·
02 = 350 msec
·
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
Phone Based Administration
IP Office Basic Edition
arrow buttons to scroll the display to System Administration. When highlighted, press
arrow buttons to scroll the display to System Parameters. When highlighted, press
system administration
arrow buttons to scroll the display to Co Disconnect Time. When highlighted, press
· ·
03 = 400 msec 05 = 500 msec (default)
· ·
04 = 450 msec 06 = 550 msec
left or right arrow icons to toggle through the settings or Default to return to the
arrow buttons to select another line to adjust if required.
PHONE. Alternatively use the Back button to move to another menu.
system password set, it is requested. Enter the password.
114
· ·
03 = 400 msec 05 = 500 msec (default)
· ·
04 = 450 msec 06 = 550 msec
Comments on this document? infodev@avaya.com
PHONE button to display the Admin soft key
SPEAKER,
10
code.
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Feature **config (ie. Feature **266344).
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- Issue 6a (Thursday, February 22, 2018)
MUTE and HEADSET
07 = 600 msec
07 = 600 msec
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