Requesting Assistance - Nortel Meridian 1 Planning, Installation And Operating Instructions

Requesting assistance

Table 63
Checklist for service requests
Name of person requesting service
Company represented
Telephone number
System type/identification
Installed software generic and issue
(located on data disk)
Modem telephone number and password
(if applicable)
Seriousness of request
(see Tables 61 and 62)
Description of assistance required
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Option 11C Compact
Chapter 25 — Fault locating and clearing
Collect the information listed in Table 63 before calling for service.
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
___________________________________
____________________________________
___________________________________
Planning, Installation, Fault Clearing and CCBR Guide
Page 457 of 536