Possible cause
Defective wiring to
console
Clearing telephone faults
Telephone faults
Option 11C Compact
Chapter 25 — Fault locating and clearing
Action
Make sure wiring is properly connected and wires are not
interchanged, crossed, or grounded
Check the wiring between the console and the cross-connect
terminal
Check the wiring between the PE shelf and the cross-connect
terminal
If there is a wiring problem, correct it.
This section describes how to clear telephone faults.
Components that can cause a telephone fault are:
•
the telephone itself or add-on units
•
the telephone power supply
•
the building wiring
•
the cross-connect from the telephone to the line circuit
•
the unit on the peripheral line circuit card
•
the peripheral line circuit card
•
the ringing generator
•
the cabinet power supply
If more than one telephone is affected, look for connections such as:
•
they are on the same line circuit card
•
there is a problem with ringing or tones
Use the following software programs and tests to isolate telephone faults:
•
LD 30 to perform signaling tests
•
LD 31 to test sets and consoles
Planning, Installation, Fault Clearing and CCBR Guide
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