Creating Digital Telephone Models; Modifying Digital Telephone Models - Nortel Meridian 1 Planning, Installation And Operating Instructions

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Creating digital telephone models

Modifying digital telephone models

Option 11C Compact
Chapter 24 – Changing pre-programmed data
When creating telephone models for digital telephones, key 0 must be
programmed with a function that can act as a prime extension number or its
equivalent. This includes telephones that are programmed to have Single Call
Ringing (SCR), Multiple Call Ringing (MCR), Single Call Non-Ringing
(SCN), Multiple Call Non-Ringing (MCN), and Automatic Call Distribution
(ACD).
For ACD telephones, the telephone model defines the ACD queue. To define
the extension number, enter the ID number of the agent or the Central
Answering Position.
The following information must be entered in LD 11 in order to create a
digital telephone model:
LD 11
REQ
NEW
TYPE
2XXX M or 3000 M
MODL
YYY
Enter the responses to the remaining prompts in order to complete the new
model. (Refer to the Option 11C Compact Software guides for a complete list
of prompts and possible responses).
To modify a digital telephone, load LD 11 and enter the following
information:
LD 11
REQ
CHG
TYPE
2XXX M or 3000 M
MODL
YYY
"XXX" = allowed telephone types
"YYY" = the model number of the
telephone that you are creating
(between 1 - 127)
"XXX" = allowed telephone types
"YYY" = the model number of the
telephone that you are modifying
Planning, Installation, Fault Clearing and CCBR Guide
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