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Chapter 4: Using Windows online
In this chapter
Overview
on page 27
Viewing event logs
Using TCP/IP diagnostic tools
Using the chkdsk utility
Overview
This section describes how to access the run-time online diagnostic tools provided by the
Windows server software. Use the following tools when a serious problem prevents the use of
the Avaya CallPilot® diagnostic tools that are available in Avaya CallPilot Manager:
• Windows Event Viewer
• TCP/IP diagnostics
• chkdsk utility
Caution:
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
diagnostic tools
on page 28
on page 31
on page 39
December 2010
27
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