Lights B4 - Merlin 3070 Service And Maintenance Manual

TROUBLE ON SEVERAL TELEPHONES
Features
Symptom:
User cannot pick up a call transferred from another user.
Possible Cause
The call is being transferred to
1.
a line not available to the user.
(This applies only to square
systems.)
2. The Do Not Disturb feature may
be activated on the voice
terminal to which the call is
directed.
B5-6
Recommended Action
1. If the line is not available to the user, touching
Conference instead of Transfer will enable
the user to answer the call. See the User's
Guide: Models 1030 and 3070 for steps to
establish an outside/intercom conference.
2. If the green light is on next to a Do Not
Disturb button, touch the button to deactivate
the feature.
Do Not Disturb may be programmed on a
button without lights beside it, a mislabeled
button, or an unlabeled button. Follow these
steps to see if the feature is programmed and
activated:
a . Enter program made by sliding the T/P
switch to the P position .
b . Touch Intercom Ring.
c . Dial *71 from the dial pad.
d . Look at the lights beside Intercom Ring.
Their status (on or off) means the
following:
RED
GREEN
Feature is not programmed
or activated.
Off Off
Feature is programmed but
not activated.
On
Off
Feature is programmed and
activated.
On
On