Symptom:
User hears dial tone but cannot dial out.
Possible Cause
Voice terminal is toll call
1.
restricted.
2.
Voice terminal is defective.
TROUBLE ON ONE TELEPHONE
Recommended Action
The voice terminal may be intentionally
1.
restricted from dialing outside numbers. Ask
the system administrator if the voice terminal
should be restricted. The Administration
Manual: Models 1030 and 3070 contains
instructions for placing or removing restrictions
on outward calls.
2. If the voice terminal is not restricted:
Switch the suspect voice terminal with a
a.
voice terminal known to be working
properly.
b.
Try to dial out on the working voice
terminal.
If you can dial out, the suspect voice
c.
terminal is defective. Replace it.
Dialing
A2-3