Merlin 3070 Service And Maintenance Manual page 34

TROUBLE ON ONE TELEPHONE
Dialing Symptoms
User hears dial tone but cannot dial out
When trying to access Centrex, PBX, or custom calling features, dialing #
and a feature code does not work
User with off-premises telephone hears intercom dial tone but cannot place an
intercom or outside call
User with basic telephone hears intercom dial tone but cannot place an
outside call
User cannot program alternative long-distance or other computer-based services
on Outside Auto Dial buttons
User lifts handset and does not hear dial tone
Off-premises telephone has no dial tone and cannot receive calls
On a 10- or 34-button voice terminal all outside lines in the right column
above the dial pad do not have dial tone
NOTE: Use this section only if you have isolated the problem to one voice terminal or
telephone (in other words, it is not a systemwide problem).
A2-3
A2-4
A2-4
A2-5
A2-5
A2-6
A2-8
A2-10
A2-1