Merlin 3070 Service And Maintenance Manual page 59

TROUBLE ON ONE TELEPHONE
Features
Symptom:
Do Not Disturb feature is activated but voice terminal still rings on certain calls.
Possible Cause
User may be covering calls for
another voice terminal. Calls to the
voice terminal that is covered will
override the Do Not Disturb feature.
Symptom:
User with a basic telephone cannot put a call on hold.
Possible Cause
All intercom lines are busy. Intercom
dial tone is necessary when holding
a call.
A5-8
Recommended Action
Instruct user to program cover buttons to "no ring"
when activating the Do Not Disturb feature. Refer
to the User's Guide: Models 1030 and 3070 for
instructions.
Recommended Action
Instruct the user to wait until an intercom line is
available or ask the caller to put the call on hold on
his or her system.