Merlin 3070 Service And Maintenance Manual page 90

Voice terminal receives calls transferred to it with intercom voice announcement as
Symptom:
transfer rings.
Possible Cause
The Voice Announcement Disable
feature has been programmed and
activated on the voice terminal.
Symptom: Users with basic telephones find that lines go on hold mysteriously.
Possible Cause
Users are not allowing enough
disconnect time. The switchhook
presses are being interpreted as
"flashes" instead of disconnects.
TROUBLE ON SEVERAL TELEPHONES
Recommended Action
Instruct the user to go into program mode by sliding
the T/P switch into the P position. If the green light
by Intercom Voice is off, the voice terminal is
programmed not to receive intercom voice calls. To
permit intercom voice calls, touch Intercom Voice
until the green light goes on. Exit program mode by
sliding the T/P switch to the center position.
Recommended Action
Instruct users to hang up the handset briefly or hold
the switchhook down for several seconds between
calls.
To reconnect to a call held at a basic telephone,
press the switchhook briefly.
To clear the whole system of held calls, go to the
administration position (intercom 10) and seize all
held calls.
Features
B5-5