User with basic telephone hears intercom dial tone but cannot place an outside
Symptom:
call.
Possible Cause
User is not dialing the access
number (for instance, 9).
User cannot program alternative long-distance or other computer-based services
Symptom:
on Outside Auto Dial buttons.
Possible Cause
Storage capacity of Outside Auto
Dial feature has been exceeded.
TROUBLE ON ONE TELEPHONE
Recommended Action
Instruct the user to dial the access number before
the ouside number.
Recommended Action
A maximum of 16 digits or characters can be stored
on an Ouside Auto Dial button. Hold(Pause),
Drop(Stop), Recall, or Transfer (for Touch-Tone
Enable) counts as a digit. Program the alternative
service access and code numbers onto one button.
Program the numbers you want to call using those
alternative services onto other Outside Auto Dial
buttons. To dial out, touch the access number
button and wait for the computer tone to sound over
the voice terminal speaker, then touch the next
button.
If a number sequence requires a time interval as a
"wait for dial tone," touch Hold (Pause) or Drop
(Stop), or split the number sequence at that point.
Dialing
A2-5