Merlin 3070 Service And Maintenance Manual page 52

TROUBLE ON ONE TELEPHONE
Feature Symptoms
Voice terminal speaker squeals when user hangs up handset
User can dial out normally from dial pad but Outside Auto Dial button does
not work
User attempts to retrieve a held call and loses it
A call cannot be conferenced
Toll call restricted voice terminal is unable to make a local call
Administrator cannot restrict outside calls at a voice terminal or basic
telephone
Attendant cannot program Intercom Auto Dial feature
When a call is transferred from a basic telephone, the person receiving the
transferred call lifts the handset on the first ring but no caller is present.
When the person hangs up, the voice terminal rings again
Do Not Disturb feature is activated but voice terminal still rings on
certain calls
User with a basic telephone cannot put a call on hold
Intercom calls to 5- or 10-button voice terminal get a busy signal but the
user is not on another line
User with a basic telephone drops the first outside call while attempting to
conference in a second outside call
NOTE: Use this section only if you have isolated the problem to one voice terminal or
telephone (in other words, it is not a systemwide problem).
A5-3
A5-3
A5-4
A5-4
A5-5
A5-6
A5-7
A5-7
A5-8
A5-8
A5-9
A5-10
A5-1