Troubleshooting
I
S THE SCANNER GLASS DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water.
I
S THE COPY TOO LIGHT OR TOO DARK
Adjust the density of the copy.
C
HECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
U
NWANTED TONER IS IN THE BACKGROUND
•
Increase the background removal setting.
•
Adjust the darkness to a lighter setting.
P
(
)
ATTERNS
MOIRÉ
APPEAR IN THE OUTPUT
•
On the copy screen, touch the Text/Photo or Printed Image icon.
•
Rotate the original document on the scanner glass.
•
On the copy screen, adjust the scale setting.
B
LACK TEXT IS LIGHT OR DISAPPEARING
•
On the copy screen, touch the Text icon.
•
Decrease the background removal setting.
•
Increase the contrast setting.
•
Decrease the shadow detail setting.
T
HE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED
•
On the copy screen, touch the Printed Image icon.
•
Decrease the background removal setting.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
?
?
243