Solving Fax Problems; Caller Id Is Not Shown; Cannot Send Or Receive A Fax - Lexmark X940E User Manual

Troubleshooting
C
HECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:
A
RE THERE ANY ERROR MESSAGES ON THE DISPLAY
Clear any error messages.
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
C
HECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:
•
Telephone
• Handset
• Answering machine
C
HECK THE TELEPHONE WALL JACK
1
Plug a telephone into the wall jack.
2
Listen for a dial tone.
3
If you do not hear a dial tone, plug a different telephone into the wall jack.
4
If you still do not hear a dial tone, plug a telephone into a different wall jack.
5
If you hear a dial tone, connect the printer to that wall jack.
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