Troubleshooting
3
From the keypad, hold down
4
Release the buttons when the screen with the progress bar appears.
The printer performs a power‑on sequence, and then the Configuration menu appears.
5
On the display, touch
6
Touch Print Quality Pages.
The print quality test pages print.
7
Touch Exit Config Menu.
Blank pages
The printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
P
S
HECK THE
APER
IZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
and
while turning the printer on.
6
MNO
repeatedly until Print Quality Pages appears.
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