Partial Document Or Photo Copies - Lexmark XC2130 User Manual

Troubleshooting
Action
Step 6
Check the copy settings.
From the Copy screen, check if the Content Type and Content Source
settings are correct for the document being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Step 7
Check for patterns on print.
a
From the printer control panel, navigate to:
Copy > Sharpness > select a lower setting
Note: Make sure no scaling is being selected.
b
Resend the copy job.
Do patterns appear on prints?
Step 8
Check for missing or faded text on prints.
a
From the Copy screen, adjust the settings of the following:
•
Sharpness—Increase the sharpness setting.
•
Contrast—Increase the contrast setting.
b
Resend the copy job.
Do prints have missing or faded text?
Step 9
Check for washed‑out or overexposed output.
a
From the Copy screen, adjust the settings of the following:
• Background Removal—Reduce the current setting.
•
Darkness—Increase the current setting.
b
Resend the copy job.
Do pages show washed‑out or overexposed prints?

Partial document or photo copies

Action
Step 1
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
Is the document or photo loaded correctly?
Yes No
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Go to step 8. The problem is solved.
Go to step 9. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. Place the document or
photo facedown on the
scanner glass in the
upper left corner.
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