Troubleshooting
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
C
AN THE DOCUMENT BE RE
Ask the person who sent you the fax to:
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Increase the fax scan resolution, if possible.
I
?
S THE TONER LOW
When 88 <color> toner low appears or when you experience faded print, replace the cartridge(s).
M
AKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:
1
Open a Web browser.
2
In the address bar, type the IP address of the printer, and then press Enter.
3
Click Configuration.
4
Click Fax Settings.
5
Click Analog Fax Setup.
6
In the Max Speed box, click on one of the following:
2400
4800
9600
14400
33600
7
Click Submit.
Blocking junk faxes
1
Open a Web browser.
2
In the address bar, type the IP address of the printer and, then press Enter.
3
Click Configuration.
4
Click Fax Settings.
5
Click Analog Fax Setup.
6
Click the No Name Fax option.
This option blocks all incoming faxes that have a private caller ID or no fax station name.
7
In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
‑
?
SENT
249