Poor Scanned Image Quality; Partial Document Or Photo Scans; Cannot Scan From A Computer - Lexmark X940E User Manual

Troubleshooting

Poor scanned image quality

These are possible solutions. Try one or more of the following:
A
RE THERE ANY ERROR MESSAGES ON THE DISPLAY
Clear any error messages.
I
S THE SCANNER GLASS DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water.
A
DJUST THE SCAN RESOLUTION
Increase the resolution of the scan for a higher quality output.
C
HECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C P S
HECK THE APER IZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.

Cannot scan from a computer

These are possible solutions. Try one or more of the following:
A
RE THERE ANY ERROR MESSAGES ON THE DISPLAY
Clear any error messages.
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
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