Sl Desktop Suite - NEC SL1100 Features And Specifications Manual

ISSUE 2.0
(This Feature is for V1.5 or higher)
Description
The NEC SL Desktop Suite allows users to control their Multiline terminal from their PC (Deskset
mode) or the PC can become their Multiline terminal (SL Softphone Mode). Through licensing control
and user selection, the application can be tailored to meet the needs of a variety of end users.
Additional utilities are provided as part of the SL Desktop Suite:
• Configuration Wizard – steps the user through the process of providing the settings that are
required to start the desktop application.
• Outlook Add-In – allows the user to dial out, transfer, conference, end call and perform screen
pops through the Contacts folder within Microsoft Outlook.
Desktop Client
The Desktop Client enhances the operation of the Multiline Telephone by providing easy access to
common, and not so common, system voice control features. This software application provides a very
intuitive user interface that can be conveniently minimized to the taskbar. The user interface can even
become visible and / or become the top application when a new call arrives. In addition to quick
access to the system call features, the Desktop Client provides a call log for easy viewing of recently
received, missed, or made calls just like your mobile phone. It also includes a directory to keep your
commonly dialed numbers close at hand. The Desktop Client can be set to operate in either a
Softphone mode or Deskset mode where it will help control a deskset phone from your PC.
Desktop Client has the following main components:
1. SL Desktop Application Software
This application runs on a PC and provides the PC-based GUI (Graphical User Interface) and
features.
2. Headset (Optional)
The headset can be plugged into the Multiline telephone and used when making or receiving calls
with the Desktop Client. Desktop Client runs on a PC and communicates with the system through
TCP/UDP/IP. The Desktop Client can be run for a physical deskset station or a Softphone station.
When calls come into the station, the Desktop Client displays it on the PC, and provides several
features that allow the user to handle the call quickly. Desktop Client can be minimized to run in
the background and pop to the front when call activity occurs. Calls can then be handled using
either the keyboard or the mouse. The user speaks to the caller through the telephone handset,
headset, or speakerphone of the Multiline telephone the application is running on, or through a
USB handset or headset connected to PC running the Softphone.
Softphone
The Softphone is a software phone that functions as a SIP IP Station. The Softphone provides access
to all features of a physical IP Station with a few exceptions. Through the VoIP connection to the
SL1100 system, the user can speak to the caller through a USB Handset or USB Headset connected
to the PC running the Softphone. The user can handle the call through the SL Desktop Suite software.
Deskset
The Deskset setting allows for a desktop phone to be controlled by the SL Desktop Suite software.
The SL Desktop software provides access through the system VoIP connection to all basic features
and additional features like call log and directory/contact list.
Features and Specifications Manual

SL Desktop Suite

SL1100
S
1-697