NEC SL1100 Features And Specifications Manual page 710

SL1100
Conditions
• The SL Desktop Suite Application does not support Centrex trunks for transferring or call forwarding
off-site.
• The SL Desktop Suite Application does not follow delay ringing. For example, if a virtual extension is
set to delay ring and appears on a Desktop terminal, the Desktop Suite will show the call as ringing
immediately.
• Desktop Applications do not support Secondary Incoming Extensions.
• A maximum of 64 Desktop Applications connections is supported (Desktop Client, or Softphones).
Any 1st-Party CTI over Ethernet connection takes away from the 64 maximum connections.
• The SL Desktop Application does not support Network Address Translation (NAT). Because of this,
any Desktop Application must appear to be on the same network as the system VoIP Interface
(VOIPDB). For remote Desktop Applications, like soft phone, this can be achieved by a VPN
connection to the network the system resides on.
S
• SL Desktop Suite Application users cannot dial digits while a call is in progress.
• If the SL Desktop Suite user presses the disconnect button to abort a transfer, the call shows up in
Desktop as a held call. The Desktop user is not automatically connected back to the caller.
• With SL Desktop Suite Applications, Intercom calls parked in the Desktop Application do not show
up. Parked trunk calls will show as held calls if the trunk key is programmed on the phone. If the
trunk is not programmed on the phone, parked trunk calls will be removed from Desktop.
• Any station using SL Desktop Suite Applications, in Softphone or deskset mode, must have an ICM
key programmed in 15-07 (
• BLF indication for another station is solid green or flashing green if the BLF is for the station the
application is running. There is no difference between busy or ringing for a BLF of another station.
• If DND and CFA are set for another station, its BLF shows red.
• BLF/DSS to be monitored in the SL Desktop Suite Application must be programmed on a physical
key on the phone or DSS console attached to the phone. DSS/ BLF buttons that are programmed
on buttons that do not physically exist on the phone or on a DSS console that is not physically
present do not show up in the Desktop Application.
• Once a SL Desktop Suite is launched on one PC using a User ID and Password in deskset or
Softphone mode, the same User ID and Password cannot be used on a different PC in a different
mode.
• If an IP Multiline phone is controlled by the SL Desktop Suite Application, it cannot be overridden by
another IP multiline phone or Softphone.
• If the SL Desktop Suite is launched for a phone that is on a call, the Desktop will not show the active
call until it is placed on hold.
• When using Multiple Logon, the same Personal ID index can be assigned to a IP Multiline phone/
Softphone, and a CTI Desktop.
• Two ports of the same terminal type (Program 15-05-26) cannot be assigned to the same Personal
ID index (Program 15-05-27).
• Program 10-46-01 must be set to 1 (Auto) or 2 (Manual) for Multiple Logon to work.
• When three ports are assigned the same Personal ID index in Program 15-05-27, if Program
15-05-26 is not set for those ports, the terminal types will be assigned based on order of login. If
Program 15-05-26 is set, the login order does not matter and they will assign the correct port.
• The Override feature functions the same as single login.
• The new Voice Message notification by Windows Toast is only supported in Softphone mode, and
not in Deskset mode.
• Softphone supports only following Audio frame (payload) size for codec type. If different payload
size is set, it would cause a loss of speech path between IP multiline Phone and Softphone.
- For G.711 must be 20ms or 40ms (Program 84-24-01)
- For G.729 must be 20ms or 40ms (Program 84-24-07)
- For G.722 must be 20ms (Program 84-24-32)
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ISSUE 2.0
SL Desktop Suite