Hotline - NEC SL1100 Features And Specifications Manual

ISSUE 2.0
Description
Hotline gives a Multiline Terminal user one-button calling and Transfer to another extension (the
Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or
Transfer calls to each other just by pressing a single key.
The Hotline feature has two applications.
• Hotline (Hotline partner)
• Ringdown Extension, Internal/External
page 1-632.)
In addition, the Hotline key shows the status of the partner's extension.
When the key is . . .
Off
On
Fast Flash
Double Wink On
Wink Off
There are 128 hotlines available.
Conditions
• An extension user cannot use Hotline to pick up a call ringing their partner's extension.
• If a station is an ACD agent, the Hotline key blinks to indicate the ACD agent's status. (V1.5 or
higher)
• Hotline keys can be assigned to the DSS consoles.
• Hotline does not override Do Not Disturb.
• Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode set at the called
extension. The Hotline caller can override the setting, if desired.
• External Hotline automatically dials a telephone number or Speed Dial - System/Group/Station
number when the handset is lifted.
• If the partner's extension is busy, Hotline does not automatically activate Off-Hook Signaling.
• A Hotline is a uniquely programmed function key.
Default Settings
Disabled
Related Features
Automatic Call Distribution (ACD) (V1.5 or higher)
Distinctive Ringing, Tones and Flash Patterns
Features and Specifications Manual
(Refer to Ringdown Extension (Hotline), Internal/External on
The extension is . . .
Idle
Busy or ringing
DND - All calls (option 3) or Intercom calls (op-
tion 2)
ACD Agent logged onto the group
ACD Agent logged off
SL1100

Hotline

H
Note
(V1.5 Added)
(V1.5 Added)
1-353