Inmail - NEC SL1100 Features And Specifications Manual

SL1100
Description
InMail is a low cost voice mail solution that mounts on the CPU unit. Its programming is fully integrated
with KSU programming. This system offers the most voice mail system features customers expect.
InMail supports a maximum of 16 ports when suitable licenses and MEMDB are installed.
Automated Attendant automatically answers the system incoming calls. After listening to a customized
message, an outside caller can dial a system extension or use Voice Mail.
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Up to 16 InMail voice mail ports are available using MEMDB and license. Configurations are available
in 2 port increments, however as soon as an InMail is installed 16 ports will be reduced from the total
station ports available in the system. Integrated Voice Mail enhances the telephone system with the
following features:
• Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This gives
the transferring party the option of retrieving the call instead of having it go directly to the mailbox.
• Leaving a Message
Voice Mail lets a Multiline Terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message
in the called extension mailbox. There is no need to call back later.
• Transferring to Voice Mail
By using Transfer to Voice Mail, a Multiline Terminal extension user can Transfer a call to the user's
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
A station user transferring a call can transfer the call to the called party voice mail box after an
internal station number is dialed while performing a screened transfer, or during intercom calls. The
user calls the extension then dials the quick transfer dial access code (default = 8) and hangs up.
The call is placed in the mailbox and the caller hears the personal greeting.
• Live Record
The Multiline Terminal user just presses the InMail Record key; the SLT user dials a code. Once
recorded, the Voice Messaging System stores the conversation as a new message in the user's
mailbox. After calling their mailbox, a user can save, edit or delete the recorded conversation. This
feature is supported only on CO or DID calls. It is not supported on internal calls.
• Live Monitor
A Multiline Terminal user can have their idle extension emulate a personal answering machine. This
lets InMail screen their calls, just like their answering machine at home. If activated, the extension
incoming calls route to the user's subscriber mailbox. The Live Monitor feature is supported for
external and internal calls. After the mailbox answers, the user hears the caller's incoming message.
The Multiline Terminal user can then:
- Let the call go through to their mailbox
- Intercept the call before it goes to their mailbox
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ISSUE 2.0

InMail

InMail