NEC SL1100 Features And Specifications Manual page 59

ISSUE 2.0
Program Num-
ber
11-13-03 Service Code Setup (for ACD) - Set ACD Wrap-Up Time
(for SLT)
Assign for single line telephones.
11-13-04 Service Code Setup (for ACD) - Cancel ACD Wrap-Up
Time (for SLT)
Assign for single line telephones.
11-13-05 Service Code Setup (for ACD) - Set ACD Off Duty (for
SLT)
Assign for single line telephones.
11-13-06 Service Code Setup (for ACD) - Cancel ACD Off Duty
(for SLT)
Assign for single line telephones.
11-15-02 ACD Access in Dial-in Conversion Table
ACD Access in Dial-in Conversion Table Service Code.
11-17-01 ACD Group Pilot Number
Assign the ACD Master Number for each ACD Group.
15-07-01 Programmable Function Keys
Assign functions to multiline terminal line keys.
20-02-05 System Options for Multiline Telephones - Headset
Busy Mode
20-06-01 Class of Service for Extensions
20-13-06 Class of Service Options (Supplementary Service) - Au-
tomatic Off-Hook Signaling (Automatic Override)
20-13-39 Class of Service Options (Supplementary Service) -
ACD Queue Status Display
Turn Off or On the ACD Queue Status Display for an exten-
sion Class of Service. Any extension, which has this option
enabled, also hears the queue alarm.
30-05-04 DSS Console Lamp Table - ACD Agent Busy
30-05-05 DSS Console Lamp Table - Out of Schedule (ACD DSS)
30-05-06 DSS Console Lamp Table - ACD Agent Log Out (ACD
DSS)
30-05-07 DSS Console Lamp Table - ACD Agent Log In (ACD
DSS)
41-02-01 ACD Group and Agent Assignments
For each ACD extension number, assign an ACD Group (01
~ 02). An ACD Group number is assigned to each Work Pe-
riod number (1 ~ 8).
41-03-01 Incoming Ring Group Assignment for ACD Group - ACD
Group Number
For each incoming trunk group set up in Program 22-05,
designate which ACD Group (1 ~ 2) the trunks should ring
for each of the eight Work Periods.
41-03-02 Incoming Ring Group Assignment for ACD Group -
Night Announcement Service
Designate for each incoming trunk, whether or not Night An-
nouncement Service is assigned.
41-03-03 Incoming Ring Group Assignment for ACD Group - Pri-
ority Data
Determine whether an incoming call to a trunk ring group
should follow a priority assignment.
Features and Specifications Manual
Program Name Default
656
657
658
659
760
not assigned
Line Key 1 ~ 48
0 ~ 99 (Normal Function Code 751 by de-
fault)
* *
00 ~ 99 (Appearance Function Code)
(Service Code 752 by default)
0
All extension port = Class 1
COS 01 ~ 15 = 1
0 for COS 01 ~ 15
7 (On)
0 (Off)
5 (IL)
4 (IR)
ACD Work Period Mode Number: 1 ~ 8
ACD Group Number: 0 ~ 2 (0 = No setting)
(default = 0)
ACD Group Number: 0 ~ 2 (0 = No setting)
(default = 0)
0 = No
1 = Yes
(default = 0)
0, 1 ~ 7
0 = No Priority
1 = Highest Priority
7 = Lowest Priority
(default = 0)
SL1100
A
1-47