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Using the Debug Log
The machine is now set to record the debugging information automatically on the HDD (the
target selected with SP5857-002) for the events that you selected with SP5858 and the
memory modules selected with SP5859.
Please keep the following important points in mind when you do this setting:
The initial settings are all zero.
These settings remain in effect until you change them. Be sure to check all the settings,
especially the settings for Keys 6 to 10. To switch off a key setting, enter a zero for that
key.
You can select any number of keys from 1 to 10 (or all) by entering the corresponding
4-digit numbers from the table.
One area of the disk is reserved to store the debug log. The size of this area is limited
to 4 MB.
5.5.2 RETRIEVING THE DEBUG LOG FROM THE HDD
Retrieve the debug log by copying it from the hard disk to an SD card.
1.
Insert the SD card into the service slot of the printer.
2.
Enter the SP mode and execute SP5857-009 (Copy HDD to SD Card (Latest 4 MB)) to
write the debugging data to the SD card.
3.
Use a card reader to copy the file and send it for analysis to your local Ricoh
representative by email. You can also send the SD card by regular mail if you want.
5.5.3 DEBUG LOG CODES
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
This SP copies the log on an SD card (the file that contains the information written directly
from shared memory) to a log specified by key number. The copy operation is executed in
the log directory of the SD card inserted in the same slot. (This function does not copy from
one slot to another.) Each SD card can hold up to 4 MB of file data. Unique file names are
created for the data during the copy operation to prevent overwriting files of the same name.
This means that log data from more than one machine can be copied onto the same SC
card. This command does not execute if there is no log on the HDD for the name of the
specified key.
M065/M066
5-20
SM
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