Ricoh M065 Service Manual page 358

SC Tables
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD Encryption unit error 1
A serious error occurs when data is encrypted to update an encryption
key with the HDD encryption unit.
[0]
[1]
CTL
858
C
[2]
[30]
[31]
M065/M066
Encryption key acquisition error:
The controller fails to get a new encryption key.
Defective controller board
1. Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
Defective SATA chip on the controller board
1. Replace the controller board.
NVRAM data encryption error 1:
An error occurs while the NVRAM data is encrypted.
Defective NVRAM on the controller board
1. Replace the NVRAM.
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
Defective controller board
1. Replace the controller board.
Other error:
A serious error occurs while the data is encrypted.
Same as SC991
3-48 SM Appendix