Ricoh M065 Service Manual page 19

Exiting Service Mode ....................................................................... 5-2
5.1.3 REMARKS ................................................................................... 5-2
Display on the Control Panel Screen ............................................... 5-2
5.1.4 BIT SWITCH PROGRAMMING ................................................... 5-5
5.2 FIRMWARE UPDATE ........................................................................... 5-6
5.2.1 TYPE OF FIRMWARE ................................................................. 5-6
5.2.2 BEFORE YOU BEGIN ................................................................. 5-7
5.2.3 UPDATING FIRMWARE .............................................................. 5-8
File Arrangement ............................................................................. 5-8
Update Procedure ........................................................................... 5-9
Error Handling ............................................................................... 5-10
Power Failure ................................................................................ 5-10
5.2.4 ADDRESS BOOK UPLOAD/DOWNLOAD ................................. 5-10
Download ...................................................................................... 5-10
Upload ........................................................................................... 5-11
5.2.5 HANDLING FIRMWARE UPDATE ERRORS ............................ 5-12
Error Message Table ..................................................................... 5-12
5.3 CONTROLLER SELF-DIAGNOSTICS ................................................ 5-14
5.3.1 OVERVIEW ................................................................................ 5-14
5.4 NVRAM DATA UPLOAD/DOWNLOAD ............................................... 5-15
5.4.1 UPLOADING NVRAM DATA ..................................................... 5-15
5.4.2 DOWNLOADING NVRAM DATA ............................................... 5-16
5.5 USING THE DEBUG LOG .................................................................. 5-17
5.5.1 SWITCHING ON AND SETTING UP SAVE DEBUG LOG ........ 5-17
5.5.2 RETRIEVING THE DEBUG LOG FROM THE HDD .................. 5-20
5.5.3 DEBUG LOG CODES ................................................................ 5-20
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key ........... 5-20
SP5857-016 Create a File on HDD to Store a Log ........................ 5-21
SP5857-017 Create a File on SD Card to Store a Log .................. 5-21
5.6 DIP SWITCHES .................................................................................. 5-22
5.6.1 CONTROLLER BOARD ............................................................. 5-22
TROUBLESHOOTING
6. TROUBLESHOOTING ............................................................. 6-1
6.1 SERVICE CALL CONDITIONS ............................................................. 6-1
6.2 PROCESS CONTROL ERROR CONDITIONS ..................................... 6-2
6.3 TROUBLESHOOTING GUIDE .............................................................. 6-3
6.4 IMAGE PROBLEMS .............................................................................. 6-4
SM vii M065/M066