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Ricoh M065 Service Manual

Gestetner, lanier, savin
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Table of Contents
M065/M066
SERVICE MANUAL
005784MIU

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  • Page 1 M065/M066 SERVICE MANUAL 005784MIU...
  • Page 5 M065/M066 SERVICE MANUAL 005784MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN M065 SP C430DN LP137CN Aficio SP C430DN CLP37DN M066 SP C431DN LP142CN Aficio SP C431DN CLP42DN LP142CNHW* Aficio SP C431DNHW* CLP42DNHW* LP142CNHT* Aficio SP C431DNHT* CLP42DNHT* *HC (Healthcare models) DOCUMENTATION HISTORY REV. NO.
  • Page 13: Table Of Contents

    M065/M066 TABLE OF CONTENTS PRODUCT INFORMATION PRODUCT INFORMATION ............1-1     SPECIFICATIONS ................1-1     MACHINE CONFIGURATION .............. 1-2     1.2.1 MACHINE CONFIGURATION ............. 1-2     OVERVIEW ................... 1-3     1.3.1 MECHANICAL COMPONENT LAYOUT ........1-3  ...
  • Page 14 TOOLS ..................4-2     EXTERIOR COVERS ................4-3     4.3.1 LEFT COVER ................4-3     4.3.2 RIGHT COVER ................4-4     4.3.3 REAR COVER ................4-5     When Reinstalling the Rear Cover ..........4-5   M065/M066...
  • Page 15 ITB (IMAGE TRANSFER BELT) UNIT ........4-38     4.6.2 IMAGE TRANSFER BELT ............4-40     When Installing the Image Transfer Belt ........4-44   4.6.3 ITB CONTACT MOTOR ............. 4-45     4.6.4 ITB CONTACT SENSOR ............4-46     M065/M066...
  • Page 16 PRESSURE ROLLER ..............4-78     When Reinstalling the Pressure Roller .......... 4-79   4.9.5 HEATING ROLLER FUSING LAMP .......... 4-80     4.9.6 FUSING BELT ................4-84     4.9.7 FUSING, HEATING AND TENSION ROLLER ......4-86     M065/M066...
  • Page 17 4.12.2 BY-PASS TRAY UNIT ............4-118     4.12.3 DUPLEX ENTRANCE SENSOR .......... 4-120     4.12.4 DUPLEX EXIT SENSOR ............. 4-122     4.12.5 FUSING ENTRANCE SENSOR ........... 4-123     4.12.6 DUPLEX/BY-PASS MOTOR ..........4-124     M065/M066...
  • Page 18 SERVICE PROGRAM MODE ............... 5-1     5.1.1 SP TABLES ................. 5-1     5.1.2 SERVICE MODE OPERATION ........... 5-1     Accessing the Required Program ............ 5-1   Inputting a Value or Setting for a Service Program ......5-1   M065/M066...
  • Page 19 5.6.1 CONTROLLER BOARD ............. 5-22   TROUBLESHOOTING TROUBLESHOOTING ............. 6-1     SERVICE CALL CONDITIONS ............. 6-1     PROCESS CONTROL ERROR CONDITIONS ........6-2     TROUBLESHOOTING GUIDE .............. 6-3     IMAGE PROBLEMS ................6-4     M065/M066...
  • Page 20   How to calculate the paper reduction ratio ........7-6   M065/M066 SERVICE MANUAL APPENDICES SEE M065/M066 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS PAPER FEED UNIT PB 1020 (M384) SEE SECTION M384 FOR DETAILED TABLE OF CONTENTS...
  • Page 21: Product Information

    PRODUCT INFORMATION APPENDIX: SPECIFICATIONS INSTALLATION APPENDIX: PREVENTIVE MAINTENANCE TABLE PAPER FEED UNIT PB 1020 (M384) PREVENTIVE MAINTENANCE APPENDIX: SERVICE CALL CONDITIONS REPLACEMENT AND ADJUSTMENT APPENDIX: PROCESS CONTROL ERROR CONDITIONS SYSTEM MAINTENANCE REFERENCE APPENDIX: TROUBLESHOOTING GUIDE TROUBLESHOOTING APPENDIX: JAM DETECTION ENERGY SAVING APPENDIX: ELECTRICAL COMPONENT DEFECTS APPENDIX: SP MODE TABLES...
  • Page 23: Read This First

    Read This First Important Safety Notices Responsibilities of the Customer Engineer Customer Engineer Maintenance shall be done only by trained customer engineers who have completed service training for the machine and all optional devices designed for use with the machine. Reference Material for Maintenance Maintenance shall be done using the special tools and procedures prescribed for maintenance of the machine described in the reference materials (service manuals,...
  • Page 24 Power Always disconnect the power plug before doing any maintenance procedure. After switching off the machine, power is still supplied to the main machine and other devices. To prevent electrical shock, switch the machine off, wait for a few seconds, then unplug the machine from the power source. Before you do any checks or adjustments after turning the machine off, work carefully to avoid injury.
  • Page 25 During Maintenance General Before you begin a maintenance procedure: 1) Switch the machine off, 2) Disconnect the power plug from the power source, 3) Allow the machine to cool for at least 10 minutes. Avoid touching the components inside the machine that are labeled as hot surfaces.
  • Page 26: Lithium Batteries

    Lithium Batteries Always replace a lithium battery on a PCB with the same type of battery prescribed for use on that board. Replacing a lithium battery with any type other than the one prescribed for use on the board could lead to an explosion or damage to the PCB.
  • Page 27 After Installation, Servicing Disposal of Used Items Never incinerate used toner or toner cartridges. Toner or toner cartridges thrown into a fire can ignite or explode and cause serious injury. At the work site always carefully wrap used toner and toner cartridges with plastic bags to avoid spillage before disposal or removal.
  • Page 28 Special Safety Instructions for Toner Accidental Physical Exposure Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands. If toner is inhaled, immediately gargle with large amounts of cold water and move to a well ventilated location.
  • Page 29: Prevention Of Physical Injury

    Toner Disposal Never attempt to incinerate toner, used toner, or empty toner containers (bottles or cartridges). Burning toner can explode and scatter, causing serious burns. Always wrap used toner and empty toner bottles and cartridges in plastic bags to avoid spillage. Follow the local laws and regulations regarding the disposal of such items.
  • Page 30: Observance Of Electrical Safety Standards

    Observance of Electrical Safety Standards The machine and its peripherals must be installed and maintained by a customer service representative who has completed the training course on those models. The NVRAM on the system control board has a lithium battery which can explode if replaced incorrectly.
  • Page 31: Laser Safety

    Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 32 Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...
  • Page 33: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 35: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information: "General Specifications" "Supported Paper Sizes" "Software Accessories" "Optional Equipment" M065/M066...
  • Page 36: Machine Configuration

    Machine Configuration 1.2 MACHINE CONFIGURATION 1.2.1 MACHINE CONFIGURATION Item Machine Code Remarks Main Unit M065/ M066 M065 & M066 Up to three tray units can be Paper Feed Unit M384 installed. Caster Table M393 256 MB DIMM Memory D362-21 512 MB DIMM Memory...
  • Page 37: Overview

    12. Standard Paper Feed Tray (Tray 1) 5. ITB (Image Transfer Belt) Unit 13. PSU (Power Supply Unit) 6. Fusing Unit 14. Polygon Mirror Motor 7. Duplex Unit 15. LDU 8. ID Sensor 16. ITB (Image Transfer Belt) Cleaning 9. PTR (Paper Transfer Roller) Unit M065/M066...
  • Page 38: Paper Path

    Overview 1.3.2 PAPER PATH [A]: Duplex Unit [B]: By-pass Tray [C]: Optional Paper Feed Trays (Trays 2, 3, and 4) [D]: Standard Paper Feed Tray (Tray 1) [E]: Standard Paper Exit Tray M065/M066...
  • Page 39: Drive Layout

    This controls the registration rollers. Duplex/By-pass Motor: This controls the duplex entrance, relay, exit, and by-pass feed rollers. Fusing/ Paper Exit Motor: This controls the fusing unit and paper exit rollers. 10. Inverter Motor: This controls the inverter roller. M065/M066...
  • Page 41: Installation

    INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 05/17/2011 Removed NOTE; for setting heater. 07/12/2011 Added “Operating Instructions”...
  • Page 43: Installation Requirements

    Install the machine on a strong, level base. (Inclination on any side must be no more than 5 mm.) Do not install the machine in areas that get strong vibrations. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") Right to left: Within 5 mm (0.2") M065/M066...
  • Page 44: Machine Space Requirements

    120 V to 127 V, 60 Hz: More than 12 A 220 V to 240 V, 50 Hz/60 Hz: More than 8 A Permissible voltage fluctuation: NA: ±8.66 %/ EU: ±10 % Do not put things on the power cord. M065/M066...
  • Page 45: Optional Unit Combinations

    Options Remarks Up to x 3 User: For installing on Paper Feed Unit PB1020 (M384) the table CE: For installing on the floor Install the caster table Caster Table Type C (M393) if the machine is on the floor. M065/M066...
  • Page 46: Controller Options

    2.2.2 CONTROLLER OPTIONS U: User installation, C: CE installation Options Remarks Hard Disk Drive Option Type 5000 (D362-01) M065: Optional Memory Unit Type G (D362-21) M066: Standard Memory Unit Type I (D435-01) IEEE1284 Interface Board Type A (B679-17) IEEE802.11a/g Interface Unit Type L (M344-01)
  • Page 47: Printer Installation

    If these items are also installed when you move the machine, do not use the grips. Do not remove the tapes before placing the machine. Lower the machine slowly and carefully, so as not to pinch your hands. Remove the tape from the printer. M065/M066...
  • Page 48 Open the left cover [A]. Turn the green lever counterclockwise ( ), and then slowly open the inner cover ( ). Remove the securing pin, as shown, from the transfer unit. Pinch it ( ), and then pull it out ( - ). M065/M066...
  • Page 49 Remove the protective sheet, as shown. Pinch the orange tape ( ), and then pull it out ( ). Turn the green lever clockwise to lock the unit. Close the inner cover. 10. Lock the inner cover by pushing on both ends ( ), and then turning the green lever clockwise ( ). M065/M066...
  • Page 50: Installing The Toner

    Using both hands, push the left cover firmly, until it clicks into place. 12. Put labels "1" on the front of the paper tray. Installing the toner Open the upper cover. Shake the toner bottles up and down seven or eight times. M065/M066...
  • Page 51 Carefully align the label on each toner bottle with the triangular mark on the receiving side. Push in the toner bottle until you hear a clicking sound. Do not repeatedly insert and remove toner bottles. This causes toner leakage. Close the upper cover. M065/M066...
  • Page 52: Loading Paper

    Pinch the green clips on the side guide and the end guide, and then adjust the guides to the paper size being loaded. Load the new paper stack print side up, making sure the paper is flush against the paper guides. M065/M066 2-10...
  • Page 53 Do not hold the left side guide at this time, or skew will occur. Lift the front of the paper tray, and slowly slide the paper tray back until it stops. Make sure that the paper tray is fully inserted to prevent paper jams. 2-11 M065/M066...
  • Page 54: Turning Power On

    " or " " key to select "Language." Press the "OK" key. Press the " " or " " key to select the language you want. Press the "OK" key. Press the "Menu" key to return to the initial screen. M065/M066 2-12...
  • Page 55: Printing The Test Page

    SMC report (SP 5-990). You must select one of the counter methods (developments/prints) in accordance with the contract ( SP5-045-001). If the setting of SP5-930-001 is set to "1 (enabled)", the settings of SP5-930-010, -014 and -016 must be adjusted. 2-13 M065/M066...
  • Page 56 "Menu" key. The "Counter Meter Click SP5-930-001 Method" (SP5-045) sets the "0": OFF Charge type of the counter. You can print the counter from the counter menu. When disabled: The counter menu does not show. M065/M066 2-14...
  • Page 57 -002: shows or sets the fax number SP5-812-001 Telephone of the service station. The number and -002 /Facsimile is printed on the counter list when the "Meter Click Charge" is enabled. User can send a fax message with the counter list. 2-15 M065/M066...
  • Page 58: Moving The Machine

    2) Then do the "Forced Line Position Adj. Mode a" (SP2-111-1). To check if SP 2-111-1 was successful, watch the screen during the process. A message is displayed at the end. Also, you can check the result with SP 2-194-10 to -12. M065/M066 2-16...
  • Page 59: Paper Feed Unit (M384)

    Remove the tape from the paper feed unit. Lift the machine with four people by using the inset grips on both sides of the machine. Align the machine with the two upright pins on the paper feed unit and then lower the machine slowly. 2-17 M065/M066...
  • Page 60 Paper Feed Unit (M384) When installing two or three units, first connect the units to each other (using the same procedure as described above), and then connect them as a single unit to the machine. M065/M066 2-18...
  • Page 61: Caster Table (M393)

    Securing brackets (right rear) Table joint bracket (left) Table joint brackets (right front) Table joint bracket (right rear) Some of these accessories may not be used. It differs depending on how many optional trays are installed in the machine. 2-19 M065/M066...
  • Page 62: Installation Procedure

    If either or both of these items are installed when you move the machine, do not use the handles. For Installing the Caster Table (M393) Only Open the left cover. Inner left lower cover ( x 3) M065/M066 2-20...
  • Page 63 Push the holder [A] down. Remove the holder [A]. Reinstall the inner left lower cover ( x 3). Close the left cover. Install the two pins [A] in the screw holes. Lift the machine and install it on the caster table. 2-21 M065/M066...
  • Page 64 Hold the handle and grips of the machine when you lift and move the machine. Open the duplex unit. 10. Right cover [A] ( x 1) 11. Install the two table joint brackets [A] at the right side ( x 5). 12. Reinstall the right cover ( x 1). M065/M066 2-22...
  • Page 65 Caster Table (M393) 13. Install the table joint bracket [A] at the left side ( x 2). 14. Close the front door. 15. Adjust the plate [A] until it is level by rotating each screw. 2-23 M065/M066...
  • Page 66: For Installing With The Paper Feed Unit (M384)

    Hold the handle and grips of the machine when you lift and move the machine. Open the front door. Right cover ( p.2-20 "For Installing the Caster Table (M393) Only") Remove the right cover [A] of the paper feed unit ( x 2). M065/M066 2-24...
  • Page 67 Install the securing holder [C]. 10. Reinstall the right cover and the right cover of the paper feed unit ( x 2). 11. Remove the left cover [A] of the paper feed unit ( x 2). 12. Remove the screw shown above. 2-25 M065/M066...
  • Page 68 15. Reinstall the right cover of the paper feed unit ( x 2). 16. Close the front door. 17. Adjust the plate until it is level by rotating each screw ( p.2-20 "For Installing the Caster Table (M393) Only"). M065/M066 2-26...
  • Page 69: Tray Heater

    Tray Heater 2.6 TRAY HEATER 2.6.1 COMPONENT CHECK Check the quantity and condition of the accessories against the following list. Description Q'ty Heater cover Tray heater Heater bracket On-standby decal Harness bracket Harness Clamp Screw (M3 x 6) 2-27 M065/M066...
  • Page 70: Tray Heater (Mainframe)

    120V 9W: NA, 230V 9W: EU/AA Rear cover ( p.4-5) Right cover ( p.4-4) Controller box ( p.4-143) Inner left lower cover ( p.4-11) HVPS: CB bracket ( p.4-148 "HVPS: CB Board") Install the heater [A] on the bracket ( x 2). M065/M066 2-28...
  • Page 71: Tray Heater (Optional Unit)

    Tray Heater Remove the two clamps [A]. Attach the two clamps [A] (removed in step 8) to the bracket [B]. 10. Route the harnesses as shown above ( x 2). 2-29 M065/M066...
  • Page 72 12. Reinstall the HVPS: CB bracket. 13. Pass the heater harness [A] through the hole [B] in the controller box (shown in the red circle). 14. Reinstall the controller box. 15. Attach the two clamps [A] to the controller box. M065/M066 2-30...
  • Page 73 16. Connect the relay harness [A] to CN906 [B] ( x 2). 17. Connect the relay harness [A] to the heater harness [C] ( x 2). 18. Reassemble the machine. 19. Attach the on/standby decal [A] to the left-hand side of the main power switch. ⇒ 2-31 M065/M066...
  • Page 74: Component Check

    Tray heater Securing bracket (right rear) Securing holder Securing bracket (left) On-standby decal Edge clamp Clamp Screw (M4 x 8) Screw (M3 x 8) Spring washer ( 4) Spring washer ( 3) Washer ( 4) Washer ( 3) Harness M065/M066 2-32...
  • Page 75: For Installing The Tray Heater In M384

    Tray Heater For Installing the Tray Heater in M384 Pull out the tray [A] from the optional paper tray. Put the tray heater [B] into the optional paper feed unit. 2-33 M065/M066...
  • Page 76 Pass the heater harness [A] through the square hole [B]. Position the tray heater [A] (3 hooks) Install the tray heater [A] in the machine ( x 1 (M4x8) [B], spring washer x 1 ( 4) [C], washer x 1 ( 4) [D]). M065/M066 2-34...
  • Page 77 Install the edge clamp [A] and the six clamps. Connect the relay harness [A] to the heater harness [B] ( x 4). Route the relay harness [A] as shown above ( x 3). Make sure that the connector [B] is placed securely as shown above. 2-35 M065/M066...
  • Page 78 Do steps 10 and 11 if you install another optional paper feed unit below M384. If not, go to step 12. 10. Bracket [A] ( x 1) 11. Install the relay harness [A] as shown above. Repeat steps from 1 to 11 if two or three optional paper feed units are to be M065/M066 2-36...
  • Page 79 Tray Heater installed. 12. Rear cover [A] ( x 1). 13. Bracket [A] ( x 1). 14. Connect the relay harness to the relay harness of the mainframe. 15. Reassemble the machine. 2-37 M065/M066...
  • Page 80: For Installing The Securing Bracket

    (M384). Remove the holder ( p.2-19 "Caster Table (M393)"). Reinstall the inner left lower cover ( x 3). Close the left cover. Remove the left cover of the paper feed unit ( p.2-19 "Caster Table (M393)"). M065/M066 2-38...
  • Page 81 Remove the screw. Install the securing bracket [A] ( x 1 (M3x8) [B], spring washer x 1 ( 3) [C], washer x 1 ( 3) [D]). Remove the right cover of the paper feed unit ( p.2-19 "Caster Table (M393)"). 2-39 M065/M066...
  • Page 82 Tray Heater Install the securing bracket [A] ( x 2 (M4x8) [B], spring washer x 2 ( 4) [C], washer x 2 ( 4) [D]). Install the securing holder [E]. 10. Reassemble the machine. M065/M066 2-40...
  • Page 83: Controller Options

    This machine has I/F card slots for optional I/F connections and SD card slots applications. After you install an option, check that the machine can recognize it. I/F Card Slots Slot [A] is used for one of the optional I/F connections (only one can be installed): IEEE1284, IEEE802.11a/g, Gigabit Ethernet, 2-41 M065/M066...
  • Page 84: Sd Card Slots

    The necessary data for authentication is transferred with the application program from an SD card to another SD card. Authentication fails if you try to use the SD card after you copy the application program from one card to another card. M065/M066 2-42...
  • Page 85: Move Exec

    SD card. Turn the main switch on. Start the SP mode. Select SP5-873-001 "Move Exec". Follow the messages shown on the operation panel. Turn the main switch off. Remove the SD card from SD card slot 2. 2-43 M065/M066...
  • Page 86: Undo Exec

    Remove the SD card from SD card slot 2. This step assumes that the application programs in the SD card are used by the machine. 10. Turn the main switch on. 11. Check that the application programs run normally. M065/M066 2-44...
  • Page 87: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 89: Maintenance Tables

    Maintenance Tables 3. PREVENTIVE MAINTENANCE 3.1 MAINTENANCE TABLES See "Appendices" for the following information: "User Maintenance Items" M065/M066...
  • Page 91: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 01/14/2011 Added step 5 and 6 to Installing the PCDU. 21 ~ 22 08/10/2011 Added step 7 to Installing the PCDU.
  • Page 93: Before You Start

    Before You Start 4. REPLACEMENT AND ADJUSTMENT 4.1 BEFORE YOU START Turn off the main power switch and unplug the machine before you do the procedures in this section. M065/M066...
  • Page 94: Special Tools

    Loop Back Connector - Parallel C4019503 20X Magnification Scope A2579300 Grease Barrierta – S552R 52039502 Silicon Grease G-501 B6795100 Plug - IEEE1284 Type C D0159500 G104 Yellow Toner Loop back connector - parallel (item 5) requires plug - IEEE1284 type C (item 9). M065/M066...
  • Page 95: Exterior Covers

    Exterior Covers 4.3 EXTERIOR COVERS 4.3.1 LEFT COVER Open the left cover. Remove the waste toner bottle. Release the belt [A]. Remove the two brackets [A] ( x 2) Left cover [B] M065/M066...
  • Page 96: Right Cover

    Exterior Covers 4.3.2 RIGHT COVER Open the duplex unit [A]. Right cover [A] ( x 1) M065/M066...
  • Page 97: Rear Cover

    1) When Reinstalling the Rear Cover Make sure that these hinge covers [A] can be moved smoothly (up and down) after installing the rear cover. If these hinge covers do not move smoothly, try installing the rear cover again. M065/M066...
  • Page 98: Top Cover

    Exterior Covers 4.3.4 TOP COVER Right cover ( p.4-4) Rear cover ( p.4-5) Open the upper cover [A]. Top cover [A] ( x 3) M065/M066...
  • Page 99: When Reinstalling The Top Cover

    Exterior Covers When Reinstalling the Top Cover Make sure that the hook [A] is installed in the hole [B] when reinstalling the top cover. M065/M066...
  • Page 100: Operation Panel

    Exterior Covers 4.3.5 OPERATION PANEL Open the duplex unit ( p.4-4 "Right Cover"). Remove the four screws. Operation panel [A] ( x 1, x 1) M065/M066...
  • Page 101: Inner Left Upper Cover

    Exterior Covers 4.3.6 INNER LEFT UPPER COVER Right cover ( p.4-4) Top cover ( p.4-6) Open the left cover. Inner left upper cover [A] ( x 2) M065/M066...
  • Page 102: Inner Left

    Left cover ( p.4-3) Inner left upper cover ( p.4-9) Inner left lower cover ( p.4-11) Turn the lock lever [A] counterclockwise, and then open the drum securing plate [B]. Inner left front cover [A] ( x 2) M065/M066 4-10...
  • Page 103: Inner Left Rear Cover

    4.3.8 INNER LEFT REAR COVER Left cover ( p.4-3) Rear cover ( p.4-5) Inner left rear cover [A] ( x 2) 4.3.9 INNER LEFT LOWER COVER Open the left cover. Inner left lower cover [A] ( x 3) 4-11 M065/M066...
  • Page 104: Inner Right

    Exterior Covers 4.3.10 INNER RIGHT FRONT COVER Right cover ( p.4-4) Top cover ( p.4-6) Connector cover [A] (hook) Disconnect the six harnesses [A] ( x 1). Release the inner right front cover [A] ( x 2). M065/M066 4-12...
  • Page 105: Inner Right Rear Cover

    Exterior Covers Inner right front cover [A] ( x 6) 4.3.11 INNER RIGHT REAR COVER Rear cover ( p.4-5) Right cover ( p.4-4) Inner right rear cover [A] ( x 3) 4-13 M065/M066...
  • Page 106: Laser Optics

    Do the following settings before removing the laser unit. These are adjustments for skew adjustment motors in the laser unit, main scan start position, and laser diode power. Plug in and turn on the main power switch of the machine. Enter the SP mode. M065/M066 4-14...
  • Page 107: Recovery Procedure For No Replacement Preparation Of Laser Unit

    Disconnect the harness [A] of the skew correction motor. Do steps 1 to 9 of "Before removing the old laser unit". Connect the harness [A] and reinstall the controller box. Plug in and turn on the main power switch. 4-15 M065/M066...
  • Page 108: Removing The Laser Unit

    Removing the laser unit Rear cover ( p.4-5) Right cover ( p.4-4) Controller box ( p.4-143) Development fan duct ( p.4-36 "Development Fan") Bracket [A] ( x 1) Pull out the laser unit [A] ( x 2, x 1, x 1). M065/M066 4-16...
  • Page 109: After Installing A New Laser Unit

    Check that the left and right trim margin is within 4 ± 1 mm. If not, change the standard value for the main scan magnification adjustment. Select "0" with SP2-109-003 after printing the "1-dot trimming pattern. Do the line position adjustment. 4-17 M065/M066...
  • Page 110: Laser Unit Fan

    Controller box ( p.4-143) HVPS: CB bracket ( p.4-148 "HVPS: CB Board") Laser unit fan [A] ( x 1, hooks) When installing the laser unit fan Make sure that the laser unit fan is installed with its decal facing upward. M065/M066 4-18...
  • Page 111: Ldu Shutter Motor

    Laser Optics 4.4.4 LDU SHUTTER MOTOR Duplex unit ( p.4-116) Paper feed unit ( p.4-94) Release the LDU shutter motor [A] ( x 3). LDU shutter motor [A] ( x 2, x 1). 4-19 M065/M066...
  • Page 112: Image Creation

    Open the left cover. Turn the lock lever [A] counterclockwise, and then open the drum securing plate [B]. Turn the ITB lock lever [A] counterclockwise (this step is only needed if you remove the PCDU: K). PCDU [A] M065/M066 4-20...
  • Page 113 PDCU (circled in red below) is inside the hole of the bracket. Do this for all four PDCU’s. Correct Incorrect NOTE: If the white locking tab is not locked into the slot on the bracket, reseat the PDCU until it properly locks into place. 4-21 M065/M066...
  • Page 114: When Installing A New Pcdu

    Release the lock [B]. Remove the waste toner bottle [C]. Put the waste toner bottle [C] into the supplied plastic bag to prevent toner from leaking out of the bottle, and then seal the bag. M065/M066 4-22...
  • Page 115: Toner Supply Tube

    Clean each toner hopper entrance [A] with a vacuum cleaner. PCDUs ( p.4-20) Right cover ( p.4-4) Rear cover ( p.4-5) Top cover ( p.4-6) Inner left upper cover ( p.4-9) Inner right rear cover ( p.4-13) 10. Drive unit fan base ( p.4-73 "Drive Unit Fan") 4-23 M065/M066...
  • Page 116 Image Creation 11. Inner upper right cover [A] ( x 2) 12. Inner upper cover [A] ( x 1) 13. Remove the two screws. M065/M066 4-24...
  • Page 117 14. Release each clamp and disconnect each connector. 15. Release the toner supply motor brackets [A] ( x 3 each) Place the toner supply motor brackets on a sheet of paper [A] because grease may fall from the toner supply motors. 4-25 M065/M066...
  • Page 118 16. Release each toner supply tube [A] by pulling out its gear assembly a short distance. Work carefully when releasing the toner supply tube [A] to avoid spilling toner on clothing or the hands. 17. Release the upper cover sensor [A] (hooks). 18. Release the toner plate [A] ( x 7). M065/M066 4-26...
  • Page 119 Image Creation 19. Remove each clip [A]. Make sure that the clip [A] does not fall inside the machine during maintenance. 20. Turn the toner tube [A] as shown above. 21. Pull out each toner supply tube [A]. 4-27 M065/M066...
  • Page 120 Clean each toner tube entrance with a vacuum cleaner. Work carefully when removing the toner supply tube [A] to avoid spilling toner on clothing or the hands. Do not push the tip [A] of the toner tube because this will spill toner. M065/M066 4-28...
  • Page 121: Toner Supply Motor

    Top cover ( p.4-6) Motor bracket [A] ( x 3, x 1) Toner supply motor [A] ( x 2) If the bushing (white) [B] is removed with toner supply motor, install it in the toner hopper frame (as shown below). 4-29 M065/M066...
  • Page 122: Toner Collection Motor

    Make sure that the bushing (white) [A] is installed in the toner hopper frame [B]. 4.5.5 TONER COLLECTION MOTOR Inner left lower cover ( p.4-11) Inner left front cover ( p.4-10) Motor bracket [A] ( x 2, x 1, x 1) M065/M066 4-30...
  • Page 123 Image Creation Toner collection motor [A] ( x 2) Apply a small amount of "Silicone Grease G501" to the gear of the motor as shown above. 4-31 M065/M066...
  • Page 124: Waste Toner Bottle Full Sensor

    Image Creation 4.5.6 WASTE TONER BOTTLE FULL SENSOR Inner left rear cover ( p.4-11) Sensor bracket [A] ( x 2, x 1) Waste toner bottle full sensor [A] ( x 1, hooks) M065/M066 4-32...
  • Page 125: Waste Toner Bottle Set Sensor

    Image Creation 4.5.7 WASTE TONER BOTTLE SET SENSOR Inner left rear cover ( p.4-11) Sensor bracket [A] ( x 2, x 1) Waste toner bottle set sensor [A] ( x 1, hooks) 4-33 M065/M066...
  • Page 126: Rfid Cpu Board

    Image Creation 4.5.8 RFID CPU BOARD Right cover ( p.4-4) Rear cover ( p.4-5) Top cover ( p.4-6) RFID CPU Board [A] ( x 2, x 2) M065/M066 4-34...
  • Page 127: Rfid Board

    Image Creation 4.5.9 RFID BOARD Right cover ( p.4-4) Rear cover ( p.4-5) Top cover ( p.4-6) RFID board [A] ( x 1, hooks) 4-35 M065/M066...
  • Page 128: Development Fan

    4.5.10 DEVELOPMENT FAN Rear cover ( p.4-5) Right cover ( p.4-4) Controller box ( p.4-143) Development fan duct [A] ( x 4, x 2, x 1) Development fan duct cover [A] (6 hooks) Development fans [A] ( x 2 each) M065/M066 4-36...
  • Page 129: When Installing The Development Fan

    Image Creation When installing the development fan Make sure that the development fan is installed with its decal facing to the rear of the machine. 4-37 M065/M066...
  • Page 130: Image Transfer

    Image Transfer 4.6 IMAGE TRANSFER 4.6.1 ITB (IMAGE TRANSFER BELT) UNIT Open the left cover. Turn the lock lever [A] counterclockwise, and then open the drum securing plate [B]. Turn the ITB lock lever [A] counterclockwise. M065/M066 4-38...
  • Page 131 Image Transfer Open the front door [A]. Opening the front door [A] automatically releases the lock [B] for the ITB unit. Open the upper cover [A]. 4-39 M065/M066...
  • Page 132: Image Transfer Belt

    4.6.2 IMAGE TRANSFER BELT Do not touch or damage the surface of the image transfer belt during servicing. ITB unit ( p.4-38) ITB unit cover [A] and the handles [B] (8 hooks). Three stays [A] ( x 2 each) M065/M066 4-40...
  • Page 133 Image Transfer The left stay [A] ( x 4) Rear holder bracket [A] ( x 2) ITB cleaning unit [A] 4-41 M065/M066...
  • Page 134 Image Transfer Pull the tension roller [A] as shown above. Remove a screw. Front holder bracket [A] M065/M066 4-42...
  • Page 135 10. Remove a screw, and then turn the encoder sensor [A] to the left. When replacing the image transfer belt, work carefully to avoid damaging the encoder sensor [A]. 11. The right stay [A] ( x 1) 12. Stand the ITB unit [A] as shown above. 13. Image transfer belt [B] 4-43 M065/M066...
  • Page 136: When Installing The Image Transfer Belt

    Lubricate a part of the surface of the image transfer belt [A] with yellow toner, and then turn the image transfer belt to the position [B] as shown above. Be sure to use yellow toner from the M065/M066; do not use lubricant powder, developer, or waste toner.
  • Page 137: Itb Contact Motor

    Right cover ( p.4-4) ITB contact motor unit [A] ( x 2, x 1, x 1) ITB contact motor [A] ( x 2) Apply a small amount of "Silicone Grease G501" to the gear of the motor as shown above. 4-45 M065/M066...
  • Page 138: Itb Contact Sensor

    Toner supply bracket: K [A] ( x 3, x 1) Release the toner tube: K [A] by pulling out its gear assembly a short distance. Work carefully when releasing the toner supply tube [A] to avoid spilling toner on clothing or the hands. M065/M066 4-46...
  • Page 139 Image Transfer Sensor holder [A] ( x 1, x 1) ITB contact sensor [A] ( x 1, hooks) 4-47 M065/M066...
  • Page 140: Id Sensor Board

    Image Transfer 4.6.5 ID SENSOR BOARD Fusing unit ( p.4-74) Paper exit unit ( p.4-107) Remove the two screws. ID sensor board bracket [A] ( x 1) ID sensor board cover [A] ( x 1) M065/M066 4-48...
  • Page 141: After Installing A New Id Sensor Board

    Enter the SP mode. Input all correction coefficients [A] for the ID sensor with the SP modes referring to the barcode sheet provided with the new ID sensor board. For example, input "0.99" with SP3-362-013. Exit the SP mode. 4-49 M065/M066...
  • Page 142: Paper Transfer

    To install the PTR unit, pinch the two green locks [A] while you push the unit back into position. Do not insert objects between the metal plate [B] and its black plastic base. Otherwise, the plate could be bent, and this can cause poor image quality. M065/M066 4-50...
  • Page 143: Ptr Contact Motor

    Paper Transfer 4.7.2 PTR CONTACT MOTOR Toner collection motor ( p.4-30) Interlock switch bracket [A] ( x 2, x 4) Motor bracket [A] ( x 2, x 1) 4-51 M065/M066...
  • Page 144 Paper Transfer PTR contact motor [A] ( x 2) Apply a small amount of "Silicone Grease G501" to the gear of the motor as shown above. M065/M066 4-52...
  • Page 145: Ptr Contact Sensor

    Paper Transfer 4.7.3 PTR CONTACT SENSOR Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Motors with bracket ( p.4-68) Sensor bracket [A] ( x 1) PTR contact sensor [A] ( x 1, hooks) 4-53 M065/M066...
  • Page 146: Temperature/Humidity Sensor

    Paper Transfer 4.7.4 TEMPERATURE/HUMIDITY SENSOR Inner left lower cover ( p.4-11) Temperature/Humidity sensor [A] ( x 1, x 1) M065/M066 4-54...
  • Page 147: Drive Unit

    1. ITB unit /drum-K/ development-K motor 6. Vertical transport motor 2. Drum motor: CMY 7. Registration motor 3. Development motor: CMY 8. Duplex/ by-pass motor 4. Development clutch: K 9. Fusing/ paper exit motor 5. Paper feed motor 10.Inverter motor 4-55 M065/M066...
  • Page 148: Gear Unit

    Clean each toner hopper entrance [A] with a vacuum cleaner. ITB unit ( p.4-38) PCDUs ( p.4-20) Remove the four clips. Right cover ( p.4-4) Rear cover ( p.4-5) Top cover ( p.4-6) 10. Inner right rear cover ( p.4-13) 11. Inner right front cover ( p.4-12) M065/M066 4-56...
  • Page 149 Drive Unit 12. Release the upper harness guide [A] and the lower harness guide [B] ( x 4, x all, x all) 13. BCU with bracket ( p.4-145 "BCU") 14. Remove the two screws. 4-57 M065/M066...
  • Page 150 15. Release each clamp and disconnect each connector. 16. Release the toner supply motor brackets [A] ( x 3 each) Place the toner supply motor brackets on a sheet of paper [A] because grease may fall from the toner supply motors. M065/M066 4-58...
  • Page 151 Work carefully when removing the toner supply tube [A] to avoid spilling toner on clothing or the hands. 18. Release the toner supply tubes for M, C and K. Work carefully when releasing the toner supply tubes to avoid spilling toner on clothing or the hands. 4-59 M065/M066...
  • Page 152 19. Gear unit [A] with the toner supply tubes for M, C and K ( x 6). 20. Remove the toner supply tubes for M, C and K [A] from the gear unit [B]. Work carefully when removing the toner supply tubes [A] to avoid spilling toner on clothing or the hands. M065/M066 4-60...
  • Page 153: When Installing The Gear Unit

    Drive Unit When installing the gear unit Make sure that the positioning pin [A] is set correctly when installing the gear unit. 4-61 M065/M066...
  • Page 154: Toner Supply Fan

    When installing the toner supply fan Make sure that the toner supply fan is installed with its decal facing to the left of the machine. Toner Supply Fan Base Right cover ( p.4-4) Toner supply fan base [A] ( x 2, M065/M066 4-62...
  • Page 155: Drum Motor: Cmy

    Drive Unit 4.8.3 DRUM MOTOR: CMY Right cover ( p.4-4) Toner supply fan base ( p.4-62 "Toner Supply Fan") Drum motor: CMY [A] ( x 3, x 1) 4-63 M065/M066...
  • Page 156: Development Motor: Cmy

    Drive Unit 4.8.4 DEVELOPMENT MOTOR: CMY Right cover ( p.4-4) Bracket [A] ( x 1) Development motor: CMY [A] ( x 3, x 1) M065/M066 4-64...
  • Page 157: Itb Unit/ Drum-K/ Development-K Motor

    Drive Unit 4.8.5 ITB UNIT/ DRUM-K/ DEVELOPMENT-K MOTOR Right cover ( p.4-4) ITB unit/ Drum-K/ Development-K motor [A] ( x 3, x 1) 4-65 M065/M066...
  • Page 158: Development Clutch: K

    Development clutch: K cover [A] ( x 2, x 1) Development clutch: K [B] 4.8.7 FUSING/PAPER EXIT MOTOR Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Fusing/paper exit motor [A] ( x 3, x 1) M065/M066 4-66...
  • Page 159: Front Door Sensor

    Drive Unit 4.8.8 FRONT DOOR SENSOR Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Front door sensor [A] ( x 1, hooks) 4-67 M065/M066...
  • Page 160: Motors With Bracket

    Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Release the upper harness guide [A] and the lower harness guide [B] ( x 4, x all, x all) Motors with bracket [A] ( x 4) M065/M066 4-68...
  • Page 161: Registration Motor

    Drive Unit 4.8.10 REGISTRATION MOTOR Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Motors with bracket ( p.4-68) Registration motor [A] ( x 2, timing belt x 1) 4-69 M065/M066...
  • Page 162: Paper Feed Motor

    2, timing belt x 1) 4.8.12 VERTICAL TRANSPORT MOTOR Right cover ( p.4-4) Top cover ( p.4-6) Inner right front cover ( p.4-12) Motors with bracket ( p.4-68) Vertical transport motor [A] ( x 2, timing belt x 1) M065/M066 4-70...
  • Page 163: Drum Phase Sensor: Cmy

    Drive Unit 4.8.13 DRUM PHASE SENSOR: CMY Right cover ( p.4-4) Push the hook, and then release the sensor holder [A]. Drum phase sensor: CMY [A] ( x 1, hooks) 4-71 M065/M066...
  • Page 164: Drum Phase Sensor: K

    Drive Unit 4.8.14 DRUM PHASE SENSOR: K Right cover ( p.4-4) Push the hook, and then release the sensor holder [A]. Drum phase sensor: K [A] ( x 1, hooks) M065/M066 4-72...
  • Page 165: Drive Unit Fan

    Drive unit fan base [A] ( x 2, x 1) Drive unit fan ( x 1, hooks) When installing the drive unit fan Make sure that the drive unit fan is installed with its decal facing to the left of the machine. 4-73 M065/M066...
  • Page 166: Fusing

    When installing the fusing unit Make sure that the both lock levers [A] are locked before closing the duplex unit. Otherwise, these lock levers [A] can be broken. 4.9.2 CLEANING UNIT Fusing unit ( p.4-74) Fusing front cover [A] ( x 2) M065/M066 4-74...
  • Page 167: Pressure Roller Fusing Lamp

    Fusing Cleaning unit [A] ( x 4) 4.9.3 PRESSURE ROLLER FUSING LAMP Fusing front cover ( p.4-74 "Cleaning Unit") Fusing upper cover [A] ( x 4) Fusing lower cover [A] ( x 3) Cleaning unit ( p.4-74) 4-75 M065/M066...
  • Page 168 1 each, spring x 1 each) Release the fusing lamp harness [A] at the right side ( x 1, x 5) Release the fusing lamp harness [A] at the left side ( x 1) Lamp holder [B] ( x 1) M065/M066 4-76...
  • Page 169 Fusing Remove the fusing lamp holder [A] at the right side ( x 1) 10. Pressure roller fusing lamp [A] 4-77 M065/M066...
  • Page 170: Pressure Roller

    Fusing 4.9.4 PRESSURE ROLLER Pressure roller fusing lamp ( p.4-75) Right stay [A] ( x 3) Thermostat holder [A] and thermistor bracket [B] ( x 4). M065/M066 4-78...
  • Page 171: When Reinstalling The Pressure Roller

    When Reinstalling the Pressure Roller When replacing the pressure roller, you have to apply lubricant to the following places. Apply "Barrierta S552R" (0.15g to 0.25g) to the left end [A] and right end [B] of the pressure roller as shown above. 4-79 M065/M066...
  • Page 172: Heating Roller Fusing Lamp

    4.9.5 HEATING ROLLER FUSING LAMP Fusing unit ( p.4-74) Fusing lower cover ( p.4-75 "Pressure Roller Fusing Lamp") Cleaning unit ( p.4-74) Fusing upper cover ( p.4-75 "Pressure Roller Fusing Lamp") Release the pins [A], and then remove the stripper plate [B]. M065/M066 4-80...
  • Page 173 Fusing Release the pins [A], and then remove the bracket [B] ( x 4). Release the fusing lamp harness [A] at the left side ( x 1, x 4). Left stay [A] ( x 3) Remove the screw. 4-81 M065/M066...
  • Page 174 10. Release the fusing lamp harnesses [A], and then remove the plate [B] ( x 2, x 2). 11. Remove the fusing lamp holder [A] ( x 1). 12. Release the fusing lamp harness [A] at the right side ( x 1, x 5) M065/M066 4-82...
  • Page 175 Fusing 13. Right stay [A] ( x 3) 14. Release the fusing lamp harnesses [A] ( x 2). 15. Lamp holder [A] ( x 1) 16. Heating roller fusing lamp [A] 4-83 M065/M066...
  • Page 176: Fusing Belt

    Fusing 4.9.6 FUSING BELT Heating roller fusing lamp ( p.4-80) C-rings and bearings [A] Gear [A] at the left side (C-ring x 1). C-rings and bearings [A] M065/M066 4-84...
  • Page 177 Fusing Remove the fusing belt [A] with rollers, lifting the shafts [B] up. Fusing belt [A] 4-85 M065/M066...
  • Page 178: Fusing, Heating And Tension Roller

    When Reinstalling the Fusing Roller When replacing the fusing roller, you have to apply lubricant to the following places. Apply "Barrierta S552R" (0.1g to 0.2g) to the left end [A] and right end [B] of the fusing roller as shown above. M065/M066 4-86...
  • Page 179: Heating Roller Thermostat

    "Pressure Roller Fusing Lamp") Remove the four screws. Remove the plate [A], and then remove the heating roller thermostats [B]. Do not re-use a thermostat that is already opened. Safety is not guaranteed if you do this. 4-87 M065/M066...
  • Page 180: Heating Roller Thermistor

    Fusing front cover ( p.4-74 "Cleaning Unit") Fusing upper cover ( p.4-75 "Pressure Roller Fusing Lamp") Fusing lower cover ( p.4-75 "Pressure Roller Fusing Lamp") Release the harness [A] ( x 2). Heating roller thermistor [A] ( x 1, x 1) M065/M066 4-88...
  • Page 181: Pressure Roller Thermistor

    Fusing 4.9.10 PRESSURE ROLLER THERMISTOR Cleaning unit ( p.4-74) Thermistor assembly [A] ( x 1, x 1) Pressure roller thermistor [A] ( x 1, x 1) 4-89 M065/M066...
  • Page 182: Pressure Roller Thermostat

    Fusing 4.9.11 PRESSURE ROLLER THERMOSTAT Fusing lower cover ( p.4-75 "Pressure Roller Fusing Lamp") Pressure roller thermostats [A] ( x 2) M065/M066 4-90...
  • Page 183: Thermopile

    Fusing 4.9.12 THERMOPILE Paper exit unit ( p.4-107) Thermopile base [A] ( x 2, x 1) Thermopile cover [A] (hooks) Thermopile [B] 4-91 M065/M066...
  • Page 184: Paper Feed

    Paper Feed 4.10 PAPER FEED 4.10.1 SEPARATION ROLLER Pull out the paper tray. Cover [A] ( x 2) Separation roller [A] ( x 1) M065/M066 4-92...
  • Page 185: Pick-Up And Paper Feed Rollers

    Paper Feed 4.10.2 PICK-UP AND PAPER FEED ROLLERS Pull out the paper tray. Roller holder [A] ( x 1) Pick-up roller [A] Paper feed roller [B] 4-93 M065/M066...
  • Page 186: Paper Feed Unit

    Paper Feed 4.10.3 PAPER FEED UNIT Pull out the paper tray. Duplex unit ( p.4-116) Bracket [A] ( x 1) Release the paper feed unit [A] ( x 1) M065/M066 4-94...
  • Page 187 Paper Feed Paper feed unit [A] ( x 2) 4-95 M065/M066...
  • Page 188: Registration Sensor

    Paper Feed 4.10.4 REGISTRATION SENSOR Duplex unit ( p.4-116) Registration roller guide [A] ( x 2) Bracket [A] ( x 2) Registration sensor [A] ( x 1, hooks) M065/M066 4-96...
  • Page 189: Vertical Transport Sensor

    Paper Feed 4.10.5 VERTICAL TRANSPORT SENSOR Paper feed unit ( p.4-94) Vertical transport sensor bracket [A] ( Vertical transport sensor [A] (hooks) 4-97 M065/M066...
  • Page 190: Paper Height Sensor 1

    Paper Feed 4.10.6 PAPER HEIGHT SENSOR 1 Paper feed unit ( p.4-94) Release the paper height sensor 1 [A] (hooks) Paper height sensor 1 [A] ( M065/M066 4-98...
  • Page 191: Paper Height Sensor 2

    Paper Feed 4.10.7 PAPER HEIGHT SENSOR 2 Paper feed unit ( p.4-94) Paper height sensor 2 bracket [A] ( Paper height sensor 2 [A] ( x1, hooks) 4-99 M065/M066...
  • Page 192: Paper Lift Sensor

    Paper Feed 4.10.8 PAPER LIFT SENSOR Paper feed unit ( p.4-94) Paper lift sensor bracket [A] ( Paper lift sensor [A] ( x1, hooks) M065/M066 4-100...
  • Page 193: Paper End Sensor

    Paper Feed 4.10.9 PAPER END SENSOR Paper feed unit ( p.4-94) Actuator [A] (tab x 2) Paper end sensor [A] ( x1, hooks) 4-101 M065/M066...
  • Page 194: Paper Feed Sensor

    Paper Feed 4.10.10 PAPER FEED SENSOR Paper feed unit ( p.4-94) Release the harness [A] ( x 1) Paper feed sensor bracket [A] ( Paper feed sensor [A] ( x1, hooks) M065/M066 4-102...
  • Page 195: Tray Lift Motor

    Paper Feed 4.10.11 TRAY LIFT MOTOR Inner left lower cover ( p.4-11) Tray lift motor unit [A] ( x 3, x 2, x 1) Tray lift motor bracket [A] ( x 4, spring x 1) 4-103 M065/M066...
  • Page 196 Paper Feed When reassembling, make sure that the gears [A] are set correctly before installing the tray lift motor bracket. Tray lift motor [A] ( x 2) M065/M066 4-104...
  • Page 197: Tray 1 Set Sensor

    Pull out the paper feed tray. Left cover ( p.4-3) Inner left rear cover ( p.4-11) Inner left lower cover ( p.4-11) Sensor holder [A] ( x 3, x 1) Disconnect the connector [A]. Tray 1 set sensor [A] (hooks) 4-105 M065/M066...
  • Page 198: Paper Size Sensor Board

    Paper size sensor board [A] ( x 2, x 2) 4.10.14 CLEANING THE PAPER DUST CONTAINER ITB unit ( p.4-38) PCDU ( p.4-20) Peel off the tape [A] (service parts) and clean the paper dust container [B] with a vacuum cleaner. M065/M066 4-106...
  • Page 199: Paper Exit

    Paper Exit 4.11 PAPER EXIT 4.11.1 PAPER EXIT UNIT Top cover ( p.4-6) Open the upper cover. Inner upper right cover [A] ( x 2) Inner upper cover [A] ( x 1) Inner left upper cover ( p.4-9) 4-107 M065/M066...
  • Page 200 Paper Exit Paper exit unit holder [A] ( x 1) Lift the paper exit unit [A]. Paper exit unit [A] ( x 2) M065/M066 4-108...
  • Page 201: Paper Exit Sensor

    Remove the gear [A] (release the hook shown by the red arrow), and then remove the bushing [B]. Remove the bushing [C] ( x 1). Remove the shaft [A], and then remove the paper exit upper guide [B]. 4-109 M065/M066...
  • Page 202 Paper Exit Paper exit lower guide [A] (hook x 2) Remove the idle roller [A], and release the sensor bracket [B] ( x 1). M065/M066 4-110...
  • Page 203: Inverter Sensor

    Paper Exit Paper exit sensor [A] ( x 1, hooks) 4.11.3 INVERTER SENSOR Paper exit unit ( p.4-107) Release the sensor bracket ( p.4-109 "Paper Exit Sensor"). Inverter sensor [A] ( x 1, hooks) 4-111 M065/M066...
  • Page 204: Paper Overflow Sensor

    Paper exit unit ( p.4-107) Release the sensor bracket ( p.4-109 "Paper Exit Sensor"). Paper overflow sensor [A] ( x 1, hooks) 4.11.5 FUSING EXIT SENSOR Paper exit unit ( p.4-107) Fusing exit sensor [A] ( x 1, x 1) M065/M066 4-112...
  • Page 205: Inverter Motor

    Paper Exit 4.11.6 INVERTER MOTOR Paper exit unit ( p.4-107) Inverter motor [A] ( x 2, x 1, timing belt x 1) 4-113 M065/M066...
  • Page 206: Fusing Cooling Fan

    Fusing cooling fan base [A] ( x 2, x 1) Fusing cooling fan [A] (hooks) When installing the fusing cooling fan Make sure that the fusing cooling fan is installed with its decal facing to the right of the machine. M065/M066 4-114...
  • Page 207: Upper Cover Sensor

    Paper Exit 4.11.8 UPPER COVER SENSOR Paper exit unit ( p.4-107) Upper cover sensor [A] ( x 1, hooks) 4-115 M065/M066...
  • Page 208: Duplex Unit

    "Inner Right Front Cover"). Remove the ground screw [A]. Release the right arm [A] ( x 1). Work carefully when releasing the right arm. This is because the right arm has strong tension and this may cause injury. M065/M066 4-116...
  • Page 209: Duplex Unit

    Duplex Unit Release the left arm [A] ( x 1) Open the duplex unit [A] fully, and then remove it. 4-117 M065/M066...
  • Page 210: By-Pass Tray Unit

    Duplex Unit 4.12.2 BY-PASS TRAY UNIT Open the by-pass tray unit. Release the outer small pegs [A] of the cover. Release the inner large pegs [A] of the tray. M065/M066 4-118...
  • Page 211 Pull the tabs [B] out and remove the tray. When you re-attach the tray, be sure to align the tray as shown at [A] so the peg arms can be inserted into the keyholes. 4-119 M065/M066...
  • Page 212: Duplex Entrance Sensor

    Duplex Unit 4.12.3 DUPLEX ENTRANCE SENSOR Duplex unit ( p.4-116) Disconnect the connector and remove the ground screw. Duplex lower guide plate [A] Duplex upper guide plate [A] ( x 7) M065/M066 4-120...
  • Page 213 Duplex Unit Duplex entrance sensor [A] ( x 1, hooks) 4-121 M065/M066...
  • Page 214: Duplex Exit Sensor

    Duplex Unit 4.12.4 DUPLEX EXIT SENSOR Open the duplex unit. Fusing unit ( p.4-74) Paper transfer roller unit ( p.4-50) Release the sensor bracket [A] ( x 1, x 1) Duplex exit sensor [A] ( x 1, hooks) M065/M066 4-122...
  • Page 215: Fusing Entrance Sensor

    Duplex Unit 4.12.5 FUSING ENTRANCE SENSOR Open the duplex unit. Fusing unit ( p.4-74) Paper transfer roller unit ( p.4-50) Sensor base [A] ( x 2) Sensor cover [A] (hooks) Fusing entrance sensor [B] ( x 1, hooks) 4-123 M065/M066...
  • Page 216: Duplex/By-Pass Motor

    Duplex Unit 4.12.6 DUPLEX/BY-PASS MOTOR Duplex unit ( p.4-116) By-pass tray unit ( p.4-118) Duplex upper guide plate ( p.4-120 "Duplex Entrance Sensor") Guide plate [A] (tabs) Fusing fans ( p.4-133) Operation panel ( p.4-8) M065/M066 4-124...
  • Page 217 Duplex Unit Duplex/By-pass motor cover [A] ( x 1) Right and left arms [A] ( x 2 each) 4-125 M065/M066...
  • Page 218 Duplex Unit Duplex/By-pass motor bracket with the frame [A] ( x 6) 10. Guide plate [A] ( x 4) M065/M066 4-126...
  • Page 219 Duplex Unit 11. Duplex/By-pass motor bracket [A] ( x 3, x 1) 12. Duplex/By-pass motor [A] ( x 2, x 1, gear x1, timing belt x1) 4-127 M065/M066...
  • Page 220: By-Pass Paper End Sensor

    Duplex Unit 4.12.7 BY-PASS PAPER END SENSOR Duplex unit ( p.4-116) Duplex/By-pass motor bracket with the frame ( p.4-124 "Duplex/By-pass Motor") Sensor holder [A] ( x 1) By-pass paper end sensor [A] ( x 1, hooks) M065/M066 4-128...
  • Page 221: By-Pass Feed Roller, Friction Pad

    4.12.8 BY-PASS FEED ROLLER, FRICTION PAD Duplex unit ( p.4-116) Duplex/By-pass motor bracket with the frame ( p.4-124 "Duplex/By-pass Motor") Guide plate ( x 4) Slide the roller holder [A] in the direction of the blue arrow ( x 2). 4-129 M065/M066...
  • Page 222 Duplex Unit By-pass feed roller [A] Slide the roller holder [A] in the direction of the blue arrow. M065/M066 4-130...
  • Page 223 Duplex Unit Release the tension of the bracket [A] by releasing the lock of the solenoid [B] and turning the timing belt [C]. Friction pad [A] (hooks) 4-131 M065/M066...
  • Page 224: Hvps: D

    Turn off the main power switch and unplug the machine before removing the HVPS: D. Open the duplex unit. Fusing unit ( p.4-74) Paper transfer roller unit ( p.4-50) HVPS: D cover [A] ( x 2) HVPS: D [A] ( x 3, x 1) M065/M066 4-132...
  • Page 225: Fusing Fan

    Fusing fan bases [A] ( x 1 each, x 1 each) Fusing fan [A] (hooks) When installing the fusing fan Make sure that the fusing fan is installed with its decal facing to the front of the machine. 4-133 M065/M066...
  • Page 226: Electrical Components

    Electrical Components 4.13 ELECTRICAL COMPONENTS 4.13.1 BOARDS Rear Cover Open Bridge Board Controller Board Controller Box Removal M065/M066 4-134...
  • Page 227 Electrical Components HVPS: CB Board Right Cover Open BCU with bracket Removed HVPS: T1T2 Board 4-135 M065/M066...
  • Page 228: Hdd

    Grasp the handles [A], and then pull out the controller unit [B] ( x 2). HDD assembly [A] ( x 3). The screws shown above are used for the M066 (HDD is standard). The screws for the M065 (HDD is optional) are knob screws. HDD [A] ( x 4, x 2). M065/M066...
  • Page 229: Disposal Of Hdd Units

    If the customer is using the following options, each option function must be set up again. For more, see each reference guide. Data Overwrite Security Unit: See "Security Guide". HDD Encryption Unit: See "Security Guide". ELP NX: see "Enhanced Locked Print NX Administrator's Guide". 4-137 M065/M066...
  • Page 230: Controller Fan

    Controller fan base [A] ( x 1, x 3, x 1) Controller fan [A] ( x 2, x 2) When installing the controller fan Make sure that the controller fan is installed with its decal facing to the front of the machine. M065/M066 4-138...
  • Page 231: Controller Board

    Electrical Components 4.13.4 CONTROLLER BOARD Pull out the controller unit ( p.4-136 "HDD") HDD assembly ( p.4-136 "HDD") Disconnect the connector. Controller board [A] ( x 6) 4-139 M065/M066...
  • Page 232: When Installing The New Controller Board

    Make sure the NVRAM is correctly installed on the controller board. When installing a new HDD unit Turn the main power switch on. The disk is automatically formatted. Install the stamp data using "SP5853". Switch the machine off and on to enable the fixed stamps for use. M065/M066 4-140...
  • Page 233: Bridge Board

    Controller cover ( p.4-143 "Controller Box") Pull out the controller unit ( p.4-136 "HDD") Bridge board ( x 5, x all, x 1) 4.13.6 PSU Rear cover ( p.4-5) Choke coil [A] (EU Only) ( x 2, x 1) 4-141 M065/M066...
  • Page 234 Electrical Components Remove the ground screw. Disconnect all the harnesses ( x 1). PSU [A] ( x 10) M065/M066 4-142...
  • Page 235: Controller Box

    Inner left rear cover ( p.4-11) Controller cover [A] ( x 6: Remove the screws indicated by the red circles as shown above, and loosen the screws indicated by the blue circles.) Disconnect all the harnesses as shown above. 4-143 M065/M066...
  • Page 236 Electrical Components Remove the screw and disconnect the connector. Remove the seven screws. Pull out the controller box [A]. M065/M066 4-144...
  • Page 237: Bcu

    Electrical Components 4.13.8 BCU Right cover ( p.4-4) Disconnect all the harnesses and the clamps. Harness guide [A] ( x 1) BCU [A] ( x 7) 4-145 M065/M066...
  • Page 238: When Installing The New Bcu

    NVRAM slot with the "half-moon" pointing [A] to the downward side. Reassemble the machine. Turn on the main power of the machine. "SC995-01" occurs. Enter the serial number with SP5811-004. Turn the main power of the machine off and on. M065/M066 4-146...
  • Page 239: Removing The Bcu With Bracket

    Electrical Components Removing the BCU with bracket Right cover ( p.4-4) Drive unit fan base ( p.4-73 "Drive Unit Fan") Harness cover [A] ( x 1, hooks) BCU with bracket [A] ( x 3, x all, x all) 4-147 M065/M066...
  • Page 240: Hvps: T1T2 Board

    If the optional tray heater is installed in the machine, the HVPS: CB bracket may be still hot. Wait until the HVPS: CB bracket cools before doing this procedure. Rear cover ( p.4-5) Right cover ( p.4-4) Controller box ( p.4-143) Inner left lower cover ( p.4-11) Disconnect the connector. M065/M066 4-148...
  • Page 241 Electrical Components Disconnect the six connectors ( x 1). Pull out the HVPS: CB bracket [A] ( x 2) HVPS: CB board [A] ( x 6, x all) 4-149 M065/M066...
  • Page 242: Nvram Replacement Procedure

    An error message appears if local user information cannot be stored in an SD card because the capacity is not enough. You cannot do this procedure if the SD card is write-protected. Enter SP mode. Then print out the SMC reports ( SP5-990-001) if possible. M065/M066 4-150...
  • Page 243 You cannot do this procedure if the SD card is write-protected. 12. Go out of SP mode. Then turn the main switch off. Then remove the SD card from SD card slot 2. 13. Turn the main switch on. 4-151 M065/M066...
  • Page 244: Adjustments

    Adjust the CMY gradation scale at the top of the chart by balancing the density of the C, M, and Y gradation scales - the CMY gray scale should change smoothly from minimum to maximum. There should be no coloration. Examine this color adjustment sheet: M065/M066 4-152...
  • Page 245 The NVRAM holds three sets of controller gamma settings: Those saved this time: Controller SP 1101 ToneCtlSet - Tone (Current) Those saved in the previous adjustment: Controller SP 1101 ToneCtlSet - Tone (Prev) The factory settings: Controller SP 1101 ToneCtlSet - Tone (Factory). 4-153 M065/M066...
  • Page 246: Adjustment Procedure

    Set Black 15 Default Value 240 Set Cyan 1 to 15 See Set Black 1 to 15 Set Magenta 1 to 15 See Set Black 1 to 15 Set Yellow 1 to 15 See Set Black 1 to 15 M065/M066 4-154...
  • Page 247 Use Controller SP 1105 "ToneCtlSave" in the controller service menu, to store the new settings in the controller. Reset the controller (press the [Reset] key when the machine is off line) to use the new settings. You must reset the controller to keep the new settings in the controller NVRAM. 4-155 M065/M066...
  • Page 249: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 251: Service Program Mode

    Enter the required program mode as explained above. The setting appearing on the display is the current setting. Select the required setting using the " " keys, then press the "OK" key. The previous value remains if the "OK" key is not pressed. M065/M066...
  • Page 252: Exiting Service Mode

    RS: Regular speed xxx HS: High speed xxx As shown in the following table, the process speed (mm/s) depends on the print mode (B&W or Color), resolution, and/or type of paper selected. Some SP mode settings depend on the process speed. M065/M066...
  • Page 253 4. Count Unit R: Rotation S: Prints 5. Environment LL: Low temperature and Low humidity ML: Medium temperature and Low humidity MM: Medium temperature and Medium humidity MH: Medium temperature and High humidity HH: High temperature and High humidity M065/M066...
  • Page 254 If "Alphanumeric" is written to the right of the bracket as shown above, the setting of the SP mode is displayed on the screen using alphanumeric characters instead of only numbers. However, the settings in the bracket in the SP mode table are explained by using only the numbers. M065/M066...
  • Page 255: Bit Switch Programming

    [Escape]: Goes out of the program without saving changes. [OK]: Goes out of the program and saves changes. Push the "Escape" key one or more times until the menu "SP mode (Service) " is shown. Select "End" and push the OK key. M065/M066...
  • Page 256: Firmware Update

    XPS driver data process) PCL Font PCL fonts PCL Font PS Font Adobe PostScript3 fonts PS3 Font Summary Font Summary fonts Font EXP Java VM platform (For Standard Java VM Java VM Java VM v7 std M066) SD card M065/M066...
  • Page 257: Before You Begin

    Java VM platform (For Optional Java VM Java VM Option Java VM v7 M065) SD card 5.2.2 BEFORE YOU BEGIN An SD card is a precision device. Always observe the following precautions when you handle SD cards: Always switch the machine off before you insert an SD card. Never insert the SD card into the slot with the power on.
  • Page 258: Updating Firmware

    Save the files in this folder. Do not save any file outside the folders. (The diagram shows an example. Three folders, log, nvramdata, and prt, are outside romdata. These folders can store debug logs, NVRAM data, and captured files respectively.) M065/M066...
  • Page 259: Update Procedure

    17. Attach the slot cover to the SD card slot 2 ( x 1). 18. Connect the printer to the network physically. 19. Turn on the main power switch. 20. Print the Configuration Page to check that the every firmware is correctly updated: M065/M066...
  • Page 260: Error Handling

    11. Install the SD slot cover on SD card slot 2. If the capacity of SD card is not enough to store the local user information, an error message is displayed. Carefully handle the SD card, which contains user information. Do not take it back to your location. M065/M066 5-10...
  • Page 261: Upload

    The counter in the user code information is initialized after uploading. The information of an administrator and supervisor cannot be downloaded nor uploaded. If there is no data of address book information in the SD card, an error message is displayed. 5-11 M065/M066...
  • Page 262: Handling Firmware Update Errors

    Incorrect ROM data on the SD card, or data is Incorrect SD card version corrupted. SD update data is incorrect. Acquire the Module mismatch - Correct correct data (Japan, Overseas, OEM, etc.) module is not on the SD card) then install again. M065/M066 5-12...
  • Page 263 Controller module download the SD card and tray again, or replace failed controller board. SD update data is incorrect. The data on the Electronic confirmation check SD card is for another machine. Acquire failed correct update data then install again. 5-13 M065/M066...
  • Page 264: Controller Self-Diagnostics

    Power-on self-diagnostics: The machine automatically starts the self-diagnostics just after the power has been turned on. SC detection: The machine automatically detects SC conditions at power-on or during operation. The following shows the workflow of the power-on and detailed self-diagnostics. M065/M066 5-14...
  • Page 265: Nvram Data Upload/Download

    "M0650017.NV". 14. Go out of the SP mode. 15. Turn off the main power switch. 16. Remove the SD card from SD card slot 2. 17. Install the SD slot cover to SD card slot 2. 5-15 M065/M066...
  • Page 266: Downloading Nvram Data

    11. Install the SD slot cover on SD card slot 2. 12. Turn on the main power switch. 13. Check that the NVRAM data is correctly downloaded. This procedure does not download the following data to the NVRAM: Total Count Serial Number M065/M066 5-16...
  • Page 267: Using The Debug Log

    Select "3 SD Card" to save the debug information directly to the SD card if it is inserted in the service slot. Now select "SP5858" and specify the events that you want to record in the debug log. SP5858 (Debug Save When) provides the following items for selection. 5-17 M065/M066...
  • Page 268 Then press"OK". Refer to the two tables below for the 4-digit numbers to enter for each key. The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.) M065/M066 5-18...
  • Page 269 Net File Application GW Print Service Printer Design Language GW Print Service – Print GSP-PM Print Server Module Image Memory Handler System Control Service System Resource Memory Control Service Management Web Document Box Network Control Service WebDB (Document Server) 5-19 M065/M066...
  • Page 270: Retrieving The Debug Log From The Hdd

    SD card. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email. You can also send the SD card by regular mail if you want.
  • Page 271: Sp5857-016 Create A File On Hdd To Store A Log

    SD card. With the file already created on the SD card for the log file, the data only needs to be recorded; a new log file does not require creation. To create a new log file, do SP5857-012 to delete the debug log data from the SD card. Then do SP5857-017. 5-21 M065/M066...
  • Page 272: Dip Switches

    DIP Switches 5.6 DIP SWITCHES 5.6.1 CONTROLLER BOARD Factory Use Only: Do not change the switch settings. DIP SW No. Default M065/M066 5-22...
  • Page 273: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 275: Service Call Conditions

    Service Call Conditions 6. TROUBLESHOOTING 6.1 SERVICE CALL CONDITIONS See "Appendices" for the following information: "SC Tables" M065/M066...
  • Page 276: Process Control Error Conditions

    Process Control Error Conditions 6.2 PROCESS CONTROL ERROR CONDITIONS See "Appendices" for the following information: "Process Control Results" M065/M066...
  • Page 277: Troubleshooting Guide

    Troubleshooting Guide 6.3 TROUBLESHOOTING GUIDE See "Appendices" for the following information: "Troubleshooting Guide" M065/M066...
  • Page 278: Image Problems

    Colored spots at 33-mm intervals: Development roller Abnormal image at 83-mm intervals: Paper transfer roller Colored spots at 94-mm intervals: OPC drum Spots at 141-mm intervals: Pressure roller Spots at 126-mm intervals: Fusing roller Spots at 204-mm intervals: Fusing belt M065/M066...
  • Page 279: Jam Detection

    Jam Detection 6.5 JAM DETECTION See "Appendices" for the following information: "Jam Detection" M065/M066...
  • Page 280: Electrical Component Defects

    Electrical Component Defects 6.6 ELECTRICAL COMPONENT DEFECTS See "Appendices" for the following information: "Electrical Component Defects" M065/M066...
  • Page 281: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 283: Energy Saver Modes

    If the timers are changed, then the energy saved will be different. For example, if the timers are all set to 240 min., the grey area will disappear, and no energy is saved before 240 min. expires. M065/M066...
  • Page 284: Timer Settings

    The recovery time depends on the model and the region. 18 sec. Sleep Mode Recovery time. M065/M066: 45 sec. Recommendation We recommend that the default settings should be kept. If the customer requests that these settings should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.
  • Page 285: Energy Save Effectiveness

    Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement). Multiply this by the power consumption spec for each mode. Convert the result to kWh (kilowatt hours) Here is an example calculation. M065/M066...
  • Page 286 Time 306163.0 308046.0 31.4 177.3 5.56 Energy 003: save Energy (Panel off) Save Time 74000 75111.0 18.5 113.5 004: Low power Power Time 148000 150333 38.9 72.3 2.81 Sleep 005: Off Mode Time 508776.0 520377.0 193.4 1.01 Total 15.91 M065/M066...
  • Page 287: Paper Save

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! M065/M066...
  • Page 288: Duplex + Combine

    Duplex with combine mode: B = (1) + (3) + (4) (1) Total counter: SP 8581 001 (pages) (2) Single-sided with duplex mode: SP 8421 001 (pages) (3) Single-sided with combine mode: SP 8421 004 (pages) (4) Duplex with combine mode: SP 8421 005 (pages) M065/M066...
  • Page 289 M065/M066 SERVICE MANUAL APPENDICES...
  • Page 291 M065/M066 APPENDICES TABLE OF CONTENTS APPENDIX: SPECIFICATIONS ............1-1     SPECIFICATIONS ..................1-1     1.1.1 GENERAL SPECIFICATIONS ............1-1     SUPPORTED PAPER SIZES ..............1-4     SOFTWARE ACCESSORIES ..............1-6     1.3.1 PRINTER DRIVERS ................. 1-6  ...
  • Page 292 Paper Size Code .................. 6-3   APPENDIX: ELECTRICAL COMPONENT DEFECTS ....7-1     ELECTRICAL COMPONENT DEFECTS ........... 7-1     7.1.1 SENSORS ..................7-1     M065/ M066 ..................7-1   Optional Paper Feed Unit ..............7-7   M065/M066 SM Appendix...
  • Page 293 Table 2: Paper Height Sensor ............8-338   8.1.3 OUTPUT CHECK TABLE ............. 8-339     Printer ....................8-339   8.1.4 TEST PATTERN PRINTING ............8-34