Ricoh M001 Service Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. Printer
  5. M001
  6. Service manual
Ricoh M001 Service Manual

Ricoh M001 Service Manual

Hide thumbs Also See for M001:
Table of Contents

Advertisement

Quick Links

Download this manual
M001

SERVICE MANUAL

004224MIU

Advertisement

Table of Contents
loading

Related Manuals for Ricoh M001

Summary of Contents for Ricoh M001

  • Page 1: Service Manual

    M001 SERVICE MANUAL 004224MIU...
  • Page 5 M001 SERVICE MANUAL 004224MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN M001 SP 4210N LP37N Aficio SP 4210N MLP37N DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 01/2009 Original Printing...

  • Page 13: Table Of Contents

    M001 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ................1-1 1.1 INSTALLATION REQUIREMENTS............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL ................1-2 1.1.3 REQUIRED SPACE ................1-2 1.1.4 POWER SUPPLY ................1-3 1.2 MACHINE INSTALLATION ................ 1-4 1.3 DATA OVERWRITE SECURITY UNIT INSTALLATION ......1-5 1.3.1 INSTALLATION ................
  • Page 14 MAIN MOTOR ..................3-27 3.13 CLUTCHES ..................3-28 3.13.1 BY-PASS FEED CLUTCH AND RELAY CLUTCH ....3-29 3.13.2 PAPER FEED CLUTCH AND REGISTRATION CLUTCH ..3-30 3.14 PSU, HVPS ..................3-31 3.15 FANS....................3-33 3.15.1 COOLING FAN................3-33 3.15.2 PSU FAN................... 3-34 M001...
  • Page 15 5.3.1 SERVICE MODE TABLE ..............5-8 SP1-xxx: Feed..................5-8 SP2-xxx: Drum ................... 5-12 SP3-xxx: Process ................5-14 SP5-xxx: Mode ................... 5-16 SP7-xxx: Data Log ................5-59 SP8XXX: Data Log 2................5-74 5.4 FIRMWARE UPDATE ................5-86 5.4.1 TYPE OF FIRMWARE ..............5-86 M001...
  • Page 16 6.1.2 PAPER PATH ................... 6-2 6.2 BOARD STRUCTURE ................6-3 6.2.1 BLOCK DIAGRAM ................6-3 6.2.2 CONTROLLER BOARD..............6-4 6.3 PRINTING PROCESS ................6-5 6.3.1 OVERVIEW..................6-5 6.3.2 LASER EXPOSURE ................. 6-6 Overview ....................6-6 Automatic Power Control (APC) ............6-7 M001...
  • Page 17 6.5.3 FUSING ENTRANCE AND GUIDE SHAFT ........6-30 6.5.4 PRESSURE ROLLER ..............6-31 6.5.5 NEW FUSING UNIT DETECTION ..........6-32 6.5.6 FUSING TEMPERATURE CONTROL ..........6-33 Overheat Protection ................6-34 6.5.7 PAPER EXIT................... 6-35 6.5.8 ENERGY SAVER MODE ..............6-36 6.6 CONTROLLER FUNCTIONS..............6-37 M001...
  • Page 18 UNIX Environment................7-18 Novell Netware ................... 7-18 SAP R/3 Environment ................ 7-19 7.2.5 CONTROLLER INTERFACE SPECIFICATIONS ......7-20 7.2.6 SUPPORTED UTILITIES ..............7-22 Bundled Utilities.................. 7-22 Optional Utilties .................. 7-22 7.3 MACHINE CONFIGURATION ..............7-23 7.3.1 SYSTEM COMPONENTS............... 7-23 M001...

  • Page 19: Installation

    INSTALLATION PREVENTIVE MAINTENANCE REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING SERVICE TABLES DETAILED DESCRIPTIONS SPECIFICATIONS...

  • Page 21: Read This First

    Read This First Safety, Conventions, Trademarks Safety Prevention of Physical Injury Before disassembling or assembling parts of the printer and peripherals, make sure that the printer power cord is unplugged. The wall outlet should be near the printer and easily accessible. Note that some components of the printer and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 22 Safety and Ecological Notes For Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations.
  • Page 23 Caution Labels...
  • Page 24 Conventions and Trademarks Conventions Symbol What it means Refer to section number See Core Tech Manual for details Screw Connector E-ring C-ring The following notations are used in text to describe the direction of paper feed: lengthwise and sideways. The annotations “SEF” and “LEF” denote “Short Edge Feed” and “Long Edge Feed".
  • Page 25 Trademarks ® ® ® Microsoft , Windows , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. ®...

  • Page 27: Installation

    INSTALLATION SECTION 1 INSTALLATION REVISION HISTORY Page Date Added/Updated/New 7 ~ 8 12/03/2009 Add IPDS Installation Procedure...

  • Page 29: Installation Requirements

    Do not install the machine at locations over 2,500 m (8,125 ft.) above sea level. Put the machine on a strong and level base. Inclination on any side should not exceed 5 mm. Do not put the machine where it may be subjected to strong vibrations. M001...

  • Page 30: Machine Level

    1.1.3 REQUIRED SPACE Place the machine near the power source, providing the clearance as shown below: A: Over 10 cm (4 inches) B: Over 10 cm (4 inches) C: Over 40 cm (15.8 inches) D: Over 10 cm (4 inches) M001...

  • Page 31: Power Supply

    Make sure the plug is firmly inserted in the outlet. Avoid multi-wiring. Be sure to ground the machine. NA: 120 volts, 60 Hz Input voltage level EU: 220-240 volts, 50 Hz/60 Hz Permitted voltage Fluctuation: ±10 % Never place anything on the power cord. M001...

  • Page 32: Machine Installation

    Data Storage Card Type A G874 Data Overwrite Security Unit Type L M352 SD Card for Netware Printing Type B M352 Software Guide, Section 6 Section 1 of the Software Drivers Guide *1: These units cannot be installed at the same time. M001...

  • Page 33: Data Overwrite Security Unit Installation

    Turn the Main Power Switch ON. Enter the SP mode and do SP5878 and push [#Enter] to enable the DOS application. 10. Go out of the SP mode, turn the operation switch off, then turn the Main Power Switch OFF. M001...

  • Page 34: Checking And Completing The Installation

    Push [] or [] to display "Maintenance" then push [#Enter]. Push [] or [] to display "Memory Erase" and "Erase All Mem." If you see "Memory Erase" and "Erase All Mem." in the selections, then the DOS application has been enabled and is operating. M001...
  • Page 35 If Slot1 (upper slot) is occupied, remove and insert the installed SD card into Slot 2 (lower slot) and the IPDS SD card into Slot 1. Then, merge the application into the IPDS SD card using SP5873-001 Reassemble the cover and turn ON the main switch. M001...
  • Page 36 2. Execute the following commands: msh> set ipds up ***If you want to stop the function. msh> set ipds down B. [Enable the IPDS option via WebImageMonitor] 1. Log in to WebImageMonitor. 2. Change the setting to enable IPDS. M001...

  • Page 37: Preventive Maintenance

    PREVENTIVE MAINTENANCE SECTION 2 PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added/Updated/New None...

  • Page 39: User Maintenance

    After the user replaces the fusing unit in the maintenance kit, the machine automatically resets the PM counter. Item Quantity Remarks Fusing unit Transfer roller Paper feed roller For standard and optional tray(s) Friction pad For standard and optional tray(s) M001...

  • Page 40: Service Maintenance

    Registration Roller Clean with water Bottom Plate Pad Clean with water Around the Drum Transfer Roller Fusing Unit and Paper Exit Hot Roller Pressure Roller Hot Roller Strippers Clean with alcohol if Fusing Thermistor necessary. Bushings - Hot Roller M001...
  • Page 41 Fusing Entrance and Exit Guide Clean with water or 1 each Plates alcohol Fusing Unit Ass'y 110V/220 V Paper Tray Unit Quantity NOTE Paper Feed Roller Clean with water Friction Pad Clean with water Bottom Plate Pad Clean with water M001...

  • Page 43: Replacement And Adjustment

    REPLACEMENT & ADJUSTMENT SECTION 3 REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added/Updated/New None...

  • Page 45: General

    Do not adjust the Laser Synchronization detector on the LD unit, as these are permanently adjusted at the factory. If the position of the Laser Synchronization detector has changed from the factory set position, SC 322 will be shown. Transfer Roller M001...

  • Page 46: Releasing Plastic Latches

    Make sure the interlock switch is functioning. Do not leave unused solder or parts inside the machine. Do not leave any tools inside the machine. Make sure all wires are properly connected and routed. Make sure wires are not jammed between parts of the machine. M001...

  • Page 47: Special Tools

    Q’ty Remarks B6455010 SD Card Common B6456700 PCMCIA Card Adapter Common B6456800 USB Reader/Writer Common VSSM9000 Digital Multimeter – FLUKE 187 Common A0069104 Scanner Positioning Pin Common Ricoh System Information Tool (Support Tool Ver. 2) Basic version Mail version M001...

  • Page 48: Covers

    Remove four screws of the upper cover [A]. Operation panel [B] (2 hooks, x 2) Open the exit guide plate [C], and then remove the upper cover [A]. Remove the exit guide plate after you have removed the upper cover. M001...

  • Page 49: Left Cover

    3.3.2 LEFT COVER Upper cover ( Upper Cover) Left cover [A] ( x 2) Push down the left cover as shown above. Make sure that the harness band [A] is placed at clamp [B] the under, when reinstalling the left cover. M001...

  • Page 50: By-Pass Tray Unit

    Standard paper tray By-pass tray unit ( By-pass Tray Unit) Upper cover ( Upper Cover) Left cover ( Left Cover) Holder [A] (hook) Front cover [B] ( x 3, x 2) Remove the by-pass tray unit before removing the front cover. M001...

  • Page 51: Right Cover

    Covers 3.3.5 RIGHT COVER Upper cover ( Upper Cover) Left cover ( Left Cover) Front cover ( Front Cover) Fan cover [A] Release the three hooks, and push down the place [B] as shown above. Right cover [C] M001...

  • Page 52: Laser Unit

    Laser Unit 3.4 LASER UNIT Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 3.4.1 CAUTION DECAL LOCATIONS M001...

  • Page 53: Polygon Mirror Motor

    Laser beams can seriously damage your eyes. Upper cover ( Upper Cover) Polygon mirror cover (Ground screw x 1, x 1, x 2) Polygon mirror motor [A] ( x 4, x 1) Never touch the surface of the mirror with bare hands. M001...

  • Page 54: Laser Synchronization Detector

    3.4.3 LASER SYNCHRONIZATION DETECTOR Upper cover ( Upper Cover) By-pass tray unit ( Bypass Tray Unit) Left cover ( Left Cover) Front cover ( Front Cover) Right cover ( Right Cover) Laser synchronization detector [A] ( x 1) M001 3-10...

  • Page 55: Laser Unit

    Right Cover) Laser unit [A] ( x 4, x 2) When reinstalling the laser unit. Use the scanner positioning pins (P/N: A0069104) to reinstall the unit. Set the positioning pins as shown above. Then secure the laser unit. 3-11 M001...

  • Page 56: Laser Diode Unit

    Use SP 5902-1 to print one test pattern. Check this test pattern. Adjust the LD unit holder position: Tighten or loosen the screw [C] (see the previous page) until the printout appears as the sample test pattern below. M001 3-12...
  • Page 57 Laser Unit 3-13 M001...

  • Page 58: Transfer Roller

    Transfer Roller 3.5 TRANSFER ROLLER Remove the AIO. Remove the transfer roller [A] as shown above. Do not touch the transfer roller surface. M001 3-14...

  • Page 59: Toner End Sensor

    Toner End Sensor 3.6 TONER END SENSOR Remove the AIO. Toner end sensor [A] (hooks x 4, x 1) 3-15 M001...

  • Page 60: Fusing

    Allow time for the unit to cool before doing the following procedure. 3.7.1 FUSING UNIT Rear cover [A] Fusing unit [B] (hooks [C] x 2). Lift both hooks before attempting to remove the fusing unit from the machine. M001 3-16...

  • Page 61: Hot Roller And Fusing Lamp

    Remove both springs before taking apart the fusing unit assembly. The reason for this is to relieve pressure on the unit. When reinstalling the fusing unit assembly, install both springs last. The reason for this is to reset the springs back to their default position. 3-17 M001...
  • Page 62 Use a small screwdriver to separate the guide plate from the unit. Before installing the new hot roller, peel off 3 cm (1 inch) from both ends of the protective sheet on the new hot roller. Be sure to remove the remaining paper before starting the machine. M001 3-18...

  • Page 63: Pressure Roller

    Fusing 3.7.3 PRESSURE ROLLER Fusing Unit ( Fusing Unit) Hot roller and fusing lamp ( Hot Roller and Fusing Lamp) Pressure roller [A] Bushing [B] Pressure roller lever [C] Spring [D] 3-19 M001...

  • Page 64: Thermistor And Thermostat

    1, 2 hooks) Thermistor [D] ( x 1, x 1) Thermostat [E] ( x 1) When removing the thermistor, remove the entire unit first and then separate it into two parts. Do not touch the thermostat with your hands. M001 3-20...

  • Page 65: Hot Roller Strippers

    This prevents paper from curling around the hot roller. When installing the extra hot roller strippers, insert them in the two slots using a small pair of pliers until they snap into place. 3-21 M001...

  • Page 66: Paper Feed

    Paper Feed 3.8 PAPER FEED 3.8.1 PAPER FEED ROLLER Pull out the paper tray before removing the paper feed roller. Paper feed roller [A] M001 3-22...

  • Page 67: Friction Pad

    When reinstalling the friction pad follow this order: Replace the spring. Insert the right side of the friction pad first followed by the left side. Gently push the friction pad down into the slot and then pull forward very slightly. 3-23 M001...

  • Page 68: By-Pass Tray

    Set the paper guide on the bushing. Install the right part of the actuator on the paper guide. Install the left part of the actuator in the machine. Install the paper guide. Check that the actuator moves smoothly and swings freely. M001 3-24...

  • Page 69: Printer Controller Board

    Remove the NVRAM from the old printer controller board and insert it on the new board. The screws on the printer controller board are hand screws. Gently turn these screws when removing the printer control board. Pull on the handle to remove the printer controller board from the machine. 3-25 M001...

  • Page 70: Engine Board

    Printer controller board ( "Printer Controller Board") Bracket [A] ( x 2, 1 grounding wire) Engine board [B] ( x 5, all connectors) Remove the NVRAM [C] from the old engine board and install it on the new board. M001 3-26...

  • Page 71: Main Motor

    Main Motor 3.12 MAIN MOTOR Left cover ( Left Cover) Main motor [A] ( x 4, x 1) 3-27 M001...

  • Page 72: Clutches

    Clutches 3.13 CLUTCHES There are four clutches on the machine as shown below. [A]: By-pass feed clutch [B]: Relay clutch [C]: Paper feed clutch [D]: Registration clutch M001 3-28...

  • Page 73: By-Pass Feed Clutch And Relay Clutch

    3.13.1 BY-PASS FEED CLUTCH AND RELAY CLUTCH Left cover ( Left Cover) Holder Clutch bracket x 1) By-pass feed clutch [A] ( x 1) Relay clutch ( x 1, x 1) Route the harness [A] as shown below, when reinstalling the holder 3-29 M001...

  • Page 74: Paper Feed Clutch And Registration Clutch

    Harness guide [A] (Rivet screw x 1, x 3, x all) Magnetic clutch stopper [B] ( x 1) Paper feed clutch [A] ( x 1) Main motor ( Main Motor) Registration clutch [B] ( x 1, x 1) M001 3-30...

  • Page 75: Psu, Hvps

    PSU cover [A] ( x 2) PSU assembly [B] ( x 7, all connectors) High voltage supply board [A] ( x 4) 230-volt machine only: Choke coil [B] ( x 2, x 1, x 3) PSU [C] ( x 5) 3-31 M001...
  • Page 76 PSU, HVPS The screw [D] is different from other four screws. Route the PSU fan harness as shown the picture below, when reinstalling the PSU assembly. M001 3-32...

  • Page 77: Fans

    Right cover ( Right Cover) Cooling fan [A] ( x 2, Make sure that the cooling fan is reinstalled in the correct mounting position. If it is not in the correct mounting position, incorrect air circulation will result. 3-33 M001...

  • Page 78: Psu Fan

    Fans 3.15.2 PSU FAN Right cover ( Right Cover) Fusing unit ( Fusing Unit) PSU assembly ( PSU, HVPS) PSU fan with the bracket [A] ( x 1, x 2) PSU fan [B] ( x 2) M001 3-34...

  • Page 79: Troubleshooting

    TROUBLESHOOTING SECTION 4 TROUBLESHOOTING (SC CODES) REVISION HISTORY Page Date Added/Updated/New 7 ~ 35 11/03/2009 Added and deleted SC’s 07/31/2009 SC998...

  • Page 81: Service Call Conditions

    To reset these SCs, turn the operation switch or Set the operation switch or the main main power switch off and on. power switch to “off” then to “on”. These SCs are shown again if the error occurs again. M001...

  • Page 82: Sc Code Descriptions

    Once the polygon motor was detected Polygon motor cable in the lock state after started to rotate, within 0.2 sec. it entered the unlock state. -or- After the polygon motor switched off, it did not enter unlock state within 3 sec. M001...
  • Page 83 LD unit defective synchronization detector could not Engine board defective detect 2nd beam laser detection signal within 500 ms. Development bias leak High voltage supply board defective A development bias leak signal was Defective cartridge connection detected for 200 ms. M001...

  • Page 84: Service Call Conditions

    Fusing lamp open Just before reaching warm-up Fusing thermostat open temperature, the fusing temperature Power supply board Defective did not rise above 80 C within 15.5 sec. Defective connection of the after the power relay switched on. fusing unit M001...
  • Page 85 60 °C twice or went above Power supply board defective 60 °C three times within 500 ms. Defective connection of the A 60°C increase in fusing temperature fusing unit was detected at five 1-sec. intervals within 60 sec. before reaching fusing temperature. M001...
  • Page 86 The machine does not lock for 3sec Fan motor harness loose, during rotating the fusing fan motor. broken, defective PSU fan error Defective PSU fan The machine does not lock for 3sec during rotating the PSU fan motor. M001...
  • Page 87 EEPROM failed. EEPROM missing Engine startup error Connections between BCU and controller board are loose, The BCU failed to respond within the prescribed time when the machine is disconnected, or damaged turn on. Replace the BCU Replace the controller board M001...
  • Page 88 Replace the controller board. ⇒ PER-command error The machine does not receive PAPI-PER command for specific Defective controller time, after PAPI-PES was issued. PAPI-PES error The machine does not receive Defective controller PAPI-PES command after paper is in Poor communication registration. M001...
  • Page 89 For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. Self-Diagnostic Error: CPU Controller board defective The central processing unit returned an error Software defective during the self-diagnostic test. M001...
  • Page 90 HDD device but the result is an erro No response to the self-diagnostic HDD defective 3004 command from the ASIC to the HDDs Self-diagnostic Error: NIC Network interface board defective The network interface board Controller board defective returned an error during the self-diagnostic test. M001 4-10...
  • Page 91 A check of the CRC value for ROM defective ROMFS of the entire ROM area results in an error. Self-diagnostic Error: Optional RAM Replace the optional memory board The optional RAM returned an error Controller board defective during the self-diagnostic test. 4-11 M001...
  • Page 92 (50B1) Could not initialize or read the bus • Bus connection defective, loose connection. • SSCG defective • Replace the controller board (50B2) Value of the SSCG register is • Bus connection loose, defective incorrect. • SSCG defective • Replace the controller board M001 4-12...
  • Page 93 I2C bus. IEEE 1394 I/F error NIB (PHY), LINK module defective; Driver setting incorrect and change the Interface Board cannot be used by the 1394 I/F. Controller board defective 4-13 M001...
  • Page 94 Wireless LAN card defective wireless LAN card (802.11b or PCI connector (to the mother board) Bluetooth). loose USB I/F Error The USB driver is not stable and Bad USB card connection caused an error. Replace the controller board M001 4-14...
  • Page 95 HDD was HDD power connector disconnected awakened from the energy save HDD defective mode it did not return to the Controller board defective ready status within 30 sec. 4-15 M001...
  • Page 96 CRC error query. Data transfer HDD defective did not execute normally while data was being written to the HDD. HDD access error HDD responded to an error during operation for HDD defective. a condition other than those for SC863, 864. M001 4-16...
  • Page 97 SP5832. If this does not solve operation panel or the network. The the problem, replace the HDD address book data cannot be read and initialize with SP5832. from the HDD or SD card where it is Note: If you turn off the machine 4-17 M001...
  • Page 98 Install the Data Overwrite Security Note: The source of this error is Unit again. For more, see section “1. Installation”. the Data Overwrite Security Unit B660 running from an SD card. HDD defective M001 4-18...
  • Page 99 SD card. installed and activated. 2. Check and reinstall the SD card. File Format Converter (MLB) error A request to get access to the MLB was not answered within MLB defective, replace the MLB the specified time. 4-19 M001...
  • Page 100 Software error 1 The software performs an unexpected function and the Software defective, re-boot*1 program cannot continue. Software error 2 The software performs an unexpected function. However, unlike SC990, recovery Software defective, re-boot*1 processing allows the program to continue. M001 4-20...
  • Page 101 • A RAM or DIMM option required by the ⇒ the operation panel. application is not installed or not installed correctly. 1. Change the firmware for the application that failed 2. Install or re-install the RAM or DIMM option. 4-21 M001...

  • Page 102: Error Messages

    Contact system administrator. Automatic certificate renewal has failed. Certificate auto renewal failed Call your service provider. Change Setting The paper size/paper type settings in the application Tray #/Paper Size:, Paper Type: program and printer driver do not match. M001 4-22...
  • Page 103 Number of hex characters entered for the WEP key is Error: Enter 10, or 26 Characters incorrect. Enter correct number of characters. Number of ASCII characters entered for the WEP key Error: Enter 5, or 13 Characters is incorrect. Enter correct number of characters. 4-23 M001...
  • Page 104 The invalid password was entered and Locked Print or Saved File Print is not applicable. Invalid Password, Try again Invalid password entered, Locked Print or Saved File Print cannot apply. Printer displays this message for 4 sec., then returns M001 4-24...
  • Page 105 Requested paper size does not match dial setting on Press # to continue/ Paper Size:, the paper tray. Paper Type: Press [#] to start printing. Proxy User Name, Password Proxy user name and password are incorrect. error Change current user name and password to the 4-25 M001...
  • Page 106 Open Front Cover Open the front and rear cover. Remove jammed paper. Remove Misfeed Paper Exit Paper is jammed in the specified input paper tray. Cover/ Open Paper Open the front and rear cover Exit Cover Remove jammed paper. M001 4-26...
  • Page 107 Set input tray correctly. Actual paper type and size do not match the paper Reset the Job or Form Feed/ tray size and type setting. Paper Size:, Paper Type: Load the indicated tray with the correct paper. 4-27 M001...
  • Page 108 SSID not entered Enter correct ID Supply order Call for supply order has failed. failed. Confirm the setting of @Remote. The printer has failed to restart the update. Update Mode Err, Power Off On Turn the machine off/on. M001 4-28...

  • Page 109: General Troubleshooting

    Put a positioning pin in one of the holes Loosen four screws and move the laser unit. Tighten the laser unit. Print the trimming area pattern to check the image. If it is still the same, repeat steps 3 to 5. 4-29 M001...

  • Page 110: Electrical Defects

    The Paper End indicator lights even if Open paper is placed in the Mlt paper tray. 14-14 Mlt Paper end sensor The Paper End indicator does not light Shorted even if there is no paper in the 1st paper tray. M001 4-30...
  • Page 111 The machine does not turn off. 230V) The Front Cover Open message Open is not displayed even if the front Front Cover cover is opened. Safety The Front Cover Open message Shorted is displayed even if the front 4-31 M001...
  • Page 112 AC 100V/120V 5.0 A AC 100V/120V 4.0 A DC 5V 5.0 A DC 5V 6.3A DC24V Europe Fuse Current Voltage 8.0 A AC 220V-240V 3.15 A AC 220V-240V 4.0 A DC 5V 5.0 A DC 5V 6.3A DC24V M001 4-32...

  • Page 113: Skew Adjustment

    General Troubleshooting Rev. 11/03/2009 4.3.3 SKEW ADJUSTMENT Follow the instructions in this flowchart to correct image skew. 4-33 M001...

  • Page 114: Streaks In The Sub Scan Direction

    Interval Width (approx.) Check: 94 mm OPC Drum (diameter 30 mm) 50 mm Transfer Roller (diameter 16 mm) 105 mm Fusing Roller (diameter 33 mm) 100 mm Pressure Roller(diameter 32 mm) M001 4-34...

  • Page 115: Summary

    (High usage can foul the actuator and type. with paper dust.) Replace registration sensor Replace registration sensor actuator HDD unit not recognized The HDD unit of another machine cannot be used. Replace the HDD unit with the new HDD. 4-35 M001...

  • Page 117: Service Tables

    SERVICE TABLES SECTION 5 SERVICE TABLES (SP MODES) REVISION HISTORY Page Date Added/Updated/New 6 ~ 8 3/30/2011 Bit Switch 1001 006...

  • Page 119: Service Tables

    Use this method to enter the SP mode with the machine on. With the machine on, press [ ] [ ] together and hold them down for about 5 sec. Press [Enter]. "1. Service Menu" appears on the screen. M001...

  • Page 120: Setting A Service Program

    Select the required setting using the “Up/Down arrow” keys, Press the [Enter] key. The previous value remains if the [Enter] key is not pressed. Exiting Service Mode Select “3. End” from the service mode main menu, then press the “Enter” key. M001...

  • Page 121: Printer Controller Service Mode

    ]: Move to the next bit. [Escape]: Exit without saving changes. [Enter]: Exit and save changes. The left digit on the display is bit 7 and the right digit is bit 0. Press [Enter] to save changes and exit. M001...

  • Page 122: Service Mode Menu ("1. Service Menu")

    “Card Save Function” in the service tables of Field Service Manual). bit 5 bit 6 bit 7 [RPCS,PCL]: Printable area frame border 0: Disable 1: Enable Enable: The machine prints all RPCS and PCL jobs with a border on the edges of the printable area. M001...
  • Page 123 Disabled: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly. bit 4 bit 5 bit 6 bit 7 M001...
  • Page 124 In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A" bit 3 bit 4 bit 5 bit 6 bit 7 1001 Bit Switch 004 Bit Switch 4 DFU 1001 Bit Switch 005 Bit Switch 5 bit 0 bit 1 bit 2 M001...
  • Page 125 1: JOB END is sent by the device to the client after the last copy has finished printing. This causes the page counter to be incremented at the end of each job. M001...

  • Page 126: Printer Engine Service Mode

    ] to select the settings (plus or minus). The specification is 4±2 mm 1001 001 Bypass Tray Plain 1001 002 Bypass Tray Thick 1001 003 Main Tray Plain [-40 to +40/0/1] 1001 004 Main Tray Thick 1001 005 Optional Tray 1001 006 Duplex M001...
  • Page 127 Duplex Tray [–8 mm to+8 mm/0/2 mm step] Fusing control Normal, Phase control Use phase control if the room lights flicker when the fusing lamp starts. 1104 Off: Normal On: Phase Control Defaults: NA Off (Normal), EU On (Phase Control) M001...
  • Page 128 1910 mode. Normal: There is no 20 sec. warm-up period. However, just after the main power switch is turned on, the motor rotates to clean the drum. Normal, Roller Turn M001 5-10...
  • Page 129 1: Yes 1914 [Nip Measure] Fusing Nip Width Measurement [0 or 1 / 0 /-] Measure Exe. 0: Not execute, 1: Execute 1914 001 Performs the nip width measurement. This is for by-pass tray and used OHP type. 5-11 M001...

  • Page 130: Sp2-Xxx: Drum

    Adjusts the number of prints the machine can make after it detects toner 2213 near-end. [50 to 200/200/50 sheets/step] Transfer Curr Transfer Current 2301 Adjusts the correction current applied to the transfer roller. [-4 to +8/0/2 uA /step] M001 5-12...
  • Page 131 If this is "Yes", the machine automatically adjusts the charge roller voltage 2910 and transfer current in response to the temperature in the machine. [Yes/ No] Waste Toner Cnt Used Toner Count 2980 Displays the waste toner count. 5-13 M001...

  • Page 132: Sp3-Xxx: Process

    Set this to yes to prevent the following: Grey banding parallel to the paper feed direction Cleaning blade flipping due to friction between blade and drum Noise due to friction between blade and drum M001 5-14...
  • Page 133 AIO when prints become too pale. [0 to 1/0/1] 0: Yes (Printing stops when toner end is detected.) 1: No (Printing can continue even after toner end is detected.) 5-15 M001...

  • Page 134: Sp5-Xxx: Mode

    Switches the banner display of the IP address off and on. [0 to 1/0/1] 0= No, 1= Yes 5055 For example, if this SP is switched on, the IP address will be displayed below "Ready" while the printer is in standby mode: Ready 169.254.187.055 M001 5-16...
  • Page 135 The number of the week for the day selected at the 3rd digit. If "0" is selected for "Sunday", for example, and the selected Sunday is the start of the 2nd week, then input a "2" for this digit. 5th, 6th The time when the change occurs (24-hour as hex code). 5-17 M001...
  • Page 136 1 to 9999: Alarm goes off when Value (1 to 9999) ≥ PM counter Jam Alarm Sets the alarm to sound for the specified jam level (document misfeeds are not included). [0 to 3/3/1 step] 5504 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) M001 5-18...
  • Page 137 The "Paper Supply Call Level: nn" SPs 5507 133 Interval: A4 specify the paper control call interval for the 5507 134 Interval: A5 referenced paper sizes. DFU [00250 to 10000/1000/1 Step] 5507 141 Interval: B4 5507 142 Interval: B5 5507 160 Interval: DLT 5-19 M001...
  • Page 138 008 Alarm Notice [0 or 1 / 0 / 1] 0: OFF 1: ON 009 Non Genuine Toner [0 or 1 / 1 / 1] 0: OFF 1: ON 010 Supply Automatic Ordering Call 011 Supply Management Report Call M001 5-20...
  • Page 139 Initializes the system defaults and interface settings (IP addresses also), the SmartNetMonitor for Admin 5801 011 settings, WebStatusMonitor settings, and the TELNET settings. (NCS: Network Control Service) 5801 014 DCS Setting Initializes the DCS (Delivery Control Service) settings. 5-21 M001...
  • Page 140 SP Modes other than those listed in this table, are not used in the machine. Operation Panel Component Name 5803 001 Cover Info Cover sensors 5803 002 Main Moter CLK Main Motor Lock 5803 003 PollyMoter CLK Polygon Motor Lock 5803 004 Fan High Exhaust fan 5803 005 Fan Lock Exhaust fan M001 5-22...
  • Page 141 5803 025 Fuser Thermistor Fuser Thermistor 5803 026 Fuser UnitSet Fusing Unit 5803 027 Trans FeedBack Transfer Roller 5803 028 Charge FeedBack 5803 029 Develop FeedBack 5803 030 No2 Carry Sens Paper feed sensor, 1st Opt. Paper Tray 5-23 M001...
  • Page 142 SP Modes other than those listed in this table, are not used in the machine. Operation Panel Component Name 5804 001 Main Motor Main Motor 5804 003 Middle CL Relay Clutch 5804 004 No1 CL Paper Feed Clutch 5804 005 Multi SOL Bypass Feed Clutch 5804 006 Regist CL Registration Clutch M001 5-24...
  • Page 143 5804 027 No3 CL Paper Feed Clutch-3rd 5804 028 Dplx Mt Normal Duplex Inverter Motor-forward 5804 030 Dplx Mt Revers(e) Duplex Inverter Motor-reverse 5804 032 Dplx Mt Long Duplex Transport Motor 5804 034 Dplx Split SOL Inverter Gate Solenoid 5-25 M001...
  • Page 144 Use this to input the telephone number of the CE printed on 5812 1 Service the SP print mode printout. Use this to input the fax number of the CE printed on the SP 5812 2 Fax Tel No. print mode printout. M001 5-26...
  • Page 145 Specifies the connect timeout interval when calling the RCG. [1 to 90 / 10 / 1 second /step] RCG Write Timeout 5816 009 Specifies the write timeout interval when calling the RCG. [1 to 100 / 60 / 1 second /step] 5-27 M001...
  • Page 146 This SP displays and selects the embedded RCG connection method. 5816 023 [0 or 1 / 0 / 1 /step] 0: Internet connection 1: Dial-up connection Cert Expire Tim(ing) 5816 061 Proximity of the expiration of the certification. M001 5-28...
  • Page 147 This name is customer information and is not printed in the SMC report. Proxy Password This SP sets the HTTP proxy certification password. 5816 066 The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored. 5-29 M001...
  • Page 148 The certification has been stored, and the GW URL is being notified of the successful completion of this event. The storing of the certification has failed, and the GW URL is being notified of the failure of this event. M001 5-30...
  • Page 149 5816 083 Firm Up Status Displays the status of the firmware update. This setting determines if the firmware can be updated, even without the HDD installed. 5816 084 Non-HDD Firm Up 0: Not allowed update 1: Allowed update 5-31 M001...
  • Page 150 CERT: SerialNo. certification. Asterisks (***) indicate that no DESS exists. Displays the common name of the issuer of the @Remote certification. CN = the following 30 5816 092 CERT: Issuer bytes. Asteriskes (***) indicate that no DESS exists. M001 5-32...
  • Page 151 4: The registered module by the embedded RCG has not started. Allows entry of the number of the request needed 5816 202 Letter Number for the embedded RCG device. Executes the inquiry request to the @Remote 5816 203 Confirm Execute GateWay URL. 5-33 M001...
  • Page 152 0: Succeeded 2: Registration in progress 3: Proxy error (proxy enabled) 5816 207 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error 9: Registration executing M001 5-34...
  • Page 153 Not supported at the Service Center -2389 Database out of service Error Caused by Response from GW -2390 Program out of service -2391 Two registrations for same device -2392 Parameter error -2393 External RCG not managed -2394 Device not managed 5-35 M001...
  • Page 154 Sets the IP address of the RCG (Remote Communication Gate) destination for call 5821 2 RCG IP Address processing at the remote service center. [00000000h to FFFFFFFFh/00000000h/ Paper Supply for DFU 5823 An @Remote setting. Not required for service technician. M001 5-36...
  • Page 155 5828 023 ActIPv4Gatew with DHCP. For example, if the setting for the IPv4 gateway is "0C0A80001h" this is displayed as "192.168.000.001". Enables and disables the Centro communication. 5828 045 Bi Direct Centro [0to1/1] 0:Off, 1: On 5-37 M001...
  • Page 156 0: LPR/ 1: FTP (Not Used)/ 2: IPP/ 3: SMB/ 4: BMLinks (Japan Only)/ 5: DIPRINT/ 6: Reserved (Not Used)/ 7: Reserved (Not Used) Disables or enables Telnet operation. If this SP is disabled, the Telnet port is closed. 5828 090 TELNET [0to1/1] 0: Disable 1: Enable M001 5-38...
  • Page 157 Ethernet or wireless LAN (802.11b). The IPv6 address 5828 158 IPv6 Gateway consists of a total 128 bits configured in 8 blocks of 16 bits each. These notations can be abbreviated. See "Note: IPV6 Addresses " below this table. 5-39 M001...
  • Page 158 The example in "2" and "3" above then becomes: fe80::207:40ff:0:340e (only the first null sets zero digits are abbreviated as "::") -or- fe80:0:0:0:207:40ff::340e (only the last null set before "340e" is abbreviated as "::") M001 5-40...
  • Page 159 LAN card has been installed. 00: 1st key. If the initiator receives another login request while logging in, the request is refused. 01, 10, 11: 2nd, 3rd, 4th keys are "Reserved". 5-41 M001...
  • Page 160 Transfer Rate Sets the speed for USB data transmission. [Full Speed or Auto Change] Vendor ID 002 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] (DFU) Product ID Sets the product ID. [0x0000 to 0xFFFF/1] (DFU)
  • Page 161 (This causes multiple errors, of course.) With this SP off, the machine will stop communicating with the network if the settings are wrong. This reduces the amount of spurious network traffic caused by errors due to incorrect settings. 5-43 M001...
  • Page 162 Clears all of the address information from the local address book of a machine managed with UCS. Init All Dir Clears everything (including users codes) in the directory information 5846 050 managed by UCS. However, the accounts and passwords of the system administrators are not deleted. M001 5-44...
  • Page 163 5846 062 [0 to 32/0] Note: This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book. 5-45 M001...
  • Page 164 5846 065 [0to32/0] Note: This SP does not normally require adjustment. It is enabled only after the system administrator has set up a group password policy to control access to the address book. M001 5-46...
  • Page 165 Note: These SP codes are for display StartTime DFU only; they cannot be changed. 5848 215 [0 to 0xFFFFFFFF/0/1] IntervalTime DFU 5848 216 [1 to 100/1/1] Timing DFU [0 to 2/0/1] 5848 217 0: Transmission off 1: Transmission 1 by 1 2: Periodic transmission 5-47 M001...
  • Page 166 Switches on the debug log feature. The debug log cannot be captured until this feature is switched on. 5857 001 [0 to 1/0] 0: OFF 1: ON Save to SD 5857 006 Saves the debug log of the input SC number in memory to SD card. M001 5-48...
  • Page 167 Refer to Section 4 for a list of SC error codes. Stores SC codes generated by copier engine 5858 001 EngineSC Error errors. Stores SC codes generated by GW controller 5858 002 SystemSC Error errors. 5858 003 Any SC Error [0 to 65535/0/1] 5858 004 Stores jam errors. 5-49 M001...
  • Page 168 [0-1/0/2] 5860 003 SMTP Auth Encryp 0: Disable 1: Enable Encryption mode for SMTP authentication enable/disable (Only valid if 5860 3 is set to "enable") 5860 006 SMTP Auth encryp [0-2/0/1] 0: Automatic 1: No encryption 2: Encrypt M001 5-50...
  • Page 169 This SP sets the number of the IMAP4 server 5860 015 IMAP Srv Port No port. [1 to 65535/143/1] This SP sets the number of the port that receives 5860 016 SMTP Rcv Port No SMTP mail. [1 to 65535/25/1] 5-51 M001...
  • Page 170 SMTPAut FieldRep Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated. 5860 022 [0 to 1/0] 0: No. "From" item not switched. 1: Yes. "From" item switched. M001 5-52...
  • Page 171 RAM disk (MB) that the machine uses to manage email sending and receiving. 5869 001 [0 to 1/0/1] 0: Use. Allocates 46 MB for sending and 8 MB for receiving. 1: Do not use 5-53 M001...
  • Page 172 This is an undo function. It cancels the previous execution. Option Setup Data Overwrite Security (DOS) Setup 5878 Press [#Enter] to initialize the Data Overwrite Security option. ROM update 5886 The setting of this SP allows or prohibits updating the ROM. 0:Yes, 1:No M001 5-54...
  • Page 173 Use SP 5902 to print either one test pattern (5902-1) or more than one pattern. (5902-2). Pattern: 0: Not Specified 5902 003 1: Vertical Line (1dot) 2: Vertical Line (2dot) 3: Horizontal (1dot) 4: Horizontal (2dot) 5: Grid pattern Small 6: Grid pattern Large 5-55 M001...
  • Page 174 This information is stored in NVRAM. If the NVRAM is defective or has been 5907 replaced, these names should be registered again. To set the plug and play model name, enter the model number, and then press [#Enter]. M001 5-56...
  • Page 175 Yes: Maintenance Kit alerts will display. 5930 002 Important: The setting of SP5930 002 is ignored unless SP5930 001 is set to "Yes". In order for the PM alerts to display both SP5930 001 and SP5930 002 must be set to "Yes". 5-57 M001...
  • Page 176 5990 SP Print Mode 5990 001 All (Data List) 5990 002 SP (Mode Data Li(st) 5990 004 Logging Data Prints the summary sheet for the item selected. 5990 005 Diagnostic Repor(t) 5990 006 Non-Default 5990 007 NIB Summary M001 5-58...

  • Page 177: Sp7-Xxx: Data Log

    10. 7403 006 Latest 5 7403 007 Latest 6 7403 008 Latest 7 7403 009 Latest 8 7403 010 Latest 9 Displays the total number of jams. 7502 Total Jam Display range: 0000 to 9999 5-59 M001...
  • Page 178 Error At Power On Off-1 VerticalSN Off-2 VerticalSN Off-RegistBypass Off-Regist Tray1 Off-Regist Tray2 7504 Off-Regist Tray3 Off-RegistDuplex On-Regist SN Off-Exit SN On-Exit SN Off-Duplx Exit On- Duplx Exit Off-Dup Inverter On- Dup Inverter Off-Duplex Exit On- Duplex Exit M001 5-60...
  • Page 179 HLT LEF 7506 133 A4 SEF 7506 134 A5 SEF Displays the total number of jams by paper size 7506 142 B5 SEF 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF 7506 255 Others 5-61 M001...
  • Page 180 7507 003 Latest 2 7507 004 Latest 3 Sample Display: 7507 005 Latest 4 CODE: 007 7507 006 Latest 5 TOTAL: 0000334 7507 007 Latest 6 7507 008 Latest 7 7507 009 Latest 8 7507 010 Latest 9 M001 5-62...
  • Page 181 It counts up one page when the engine has made the average number of rotations that is required for one page of a three-page job. 7803 001 Paper 7803 002 Transfer Rol(ler) 7803 003 Paper Feed Rol(ler) 7803 004 Fusing Unit 5-63 M001...
  • Page 182 Displays the memory capacity of the controller system. 7901 Assert Info 7901 001 File Name Records the location where a problem is detected in the program. The data stored in this SP is used for problem 7901 002 # of Lines analysis. 7901 003 Location M001 5-64...
  • Page 183 7910 181 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 7910 211 Web System 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 5-65 M001...
  • Page 184 FONT 7910 181 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 7910 211 WebSystem 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 M001 5-66...
  • Page 185 Identification number of the machine (Model Name) 7931 002 Version Cartridge version number Displays the OEM brand 7931 003 Brand ID 1: Ricoh Displays the area ID 1: DOM (Japan 7931 004 Area ID 2: NA (North America) 3: EU (Europe)
  • Page 186 Displays a number in the range "0" to "99999999", this 7931 017 Unit Counter is the total number of pages output by the AIO unit. Counter adds once for each sheet output. M001 5-68...
  • Page 187 This is information on the AIO ID Chip so if the cartridge is not installed, if the AIO is not set properly, or if the front door is open, no value will be displayed because the machine cannot communicate with the AIO. 5-69 M001...
  • Page 188 What It Means 7932 003 Cart Alert Toner near-end Toner end Used toner end OPC service life near-end OPC service life end M001 5-70...
  • Page 189 This is the same type of information read with SP7931 005 for the cartridge presently installed in the machine, but this SP displays the value read 7932 006 Pre VarietyID from the EEPROM for the previously installed cartridge. 1: 6K 3: 15K 5-71 M001...
  • Page 190 AIO. Important Note: This SP reads only the engine information. This information is not sent to the controller. M001 5-72...
  • Page 191 Printer Engine Service Mode Total counter 7993 Displays the engine total counter. It counts up for all prints, including service reports. 5-73 M001...

  • Page 192: Sp8Xxx: Data Log 2

    When several documents are merged for a print job, the number of pages stored are counted for the application that stored them. These counters are used primarily to calculate charges on use of the machine, so the following pages are not counted as printed pages: Blank pages in a duplex printing job. M001 5-74...
  • Page 193 [0 to 9999999/0/1] O: 2-2-05 Total Simplex/Duplex Pages These SPs count by binding and combine, and n-Up settings the number of 8427 pages processed for printing by Other applications [0 to 9999999/0/1] 842x 1 Simplex> Duplex 5-75 M001...
  • Page 194 These SPs count by print paper size the number of pages printed by all 8441 applications. [0 to 9999999/0/1] P: 2-2-07 Total Printed/Paper Size: Printer Application These SPs count by print paper size the number of pages printed by the 8444 printer application. [0 to 9999999/0/1] M001 5-76...
  • Page 195 844x 1 844x 2 844x 3 844x 4 844x 5 844x 6 844x 7 844x 8 844x 9 844x 10 Full Bleed 844x 254 Other (Standard) 844x 255 Other (Custom) These counters do not distinguish between LEF and SEF. 5-77 M001...
  • Page 196 Bypass Tray Bypass Tray Tray 1 Main Machine Tray 2 Main Machine Tray 3 Paper Tray Unit (Option) Tray 4 Paper Tray Unit (Option) Tray 5 LCT (Option) Tray 6 Tray 7 Currently not used. Tray 8 Tray 9 M001 5-78...
  • Page 197 These SPs count by paper type the number pages printed by the printer application. 846x 1 Normal 846x 2 Recycled 846x 3 Special 846x 4 Thick 846x 5 Normal (Back) 846x 6 Thick (Back) 846x 7 846x 8 Other 5-79 M001...
  • Page 198 If stapling is selected for finishing and the stack is too large for stapling, the unstapled pages are still counted. The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted. M001 5-80...
  • Page 199 These counts correspond to the total counts recorded with the mechanical counter. 8601 001 Cvg: BW % Coverage: BW Pages 8601 011 Cvg: BW Pages Coverage: BW Percent 3-0-01 Dev Counter 8771 This SP counts the number of development roller rotations for development. [0 to 9999999/0/1] 5-81 M001...
  • Page 200 3 to 4%:BK 8851 031 5 to 7%:BK 8851 041 8 to 10%:BK 3-2-04 Toner Coverage 11-20% This SP counts the number of prints that had a percentage of black dot 8861 coverage in the range 11-20%. [0 to 9999999] M001 5-82...
  • Page 201 Coverage Display (Previous) 8901 3-2-09 Coverage Display (Before Previous) 8911 3-2-10 Dot Coverage Count Total 8921 These counters count the percentage of dot coverage for K toner. (This machine uses only black toner) 8921 001 Coverage (%):BK 8921 011 Coverage/P:BK 5-83 M001...
  • Page 202 Total down time due to SC errors. 8941 007 PrtJam Total down time due to paper jams during printing. 8941 008 OrgJam Total down time due to original paper jams. 8941 009 PM Unit End Total down time due to toner end. M001 5-84...
  • Page 203 Printer: BW Total output for black & white 8999 013 Duplex (SP8411 001) Total output of duplexed sheets 8999 015 Cvg:BW% (SP8601 001) Total output of K pages 8999 017 Cvg:BW Pages (SP8601 011) Total output of K pages 5-85 M001...

  • Page 204: Firmware Update

    What It Updates Engine Printer engine control Network DocBox Document server firmware Printer Printer feature applications System Printer management Network Support Network application Update Mode Err. Displays if an error occurs. Verify Data Verifies that the update executed successfully. M001 5-86...

  • Page 205: Precautions

    A print job sent to the machine during firmware update will interrupt the procedure. Before you start the firmware update procedure tell the operator: The machine must be disconnected from the network. The machine cannot be used during firmware update. 5-87 M001...

  • Page 206: Machine Firmware Update

    The first selection "Engine" will appear about 1 min. after switching the power Scroll to the program to upgrade, then press [#Enter]. Press the [Online] to start the upgrade. You will see a series of messages. If you selected "Engine", for example", you would see: M001 5-88...
  • Page 207 If you intend to update another program, leave the SD card in Slot 2 and turn on the power. The firmware has not updated successfully if the "Power Off On" message does not appear. If this occurs, turn the machine power off/on and repeat the procedure. 5-89 M001...

  • Page 208: Nvram Data Upload/Download

    Exit the SP mode. Turn off the main power switch. Remove the SD card slot cover. Insert an SD card into Slot 2. Turn on the main power switch. Enter the SP mode and do SP5824 (NVRAM Upload). Push [#Enter]. M001 5-90...
  • Page 209 14. Mark the SD card with the machine code for later reference. You will need this SD card to download NVRAM to the new NVRAM. One SD card can store the NVRAM data of two or more machines. 5-91 M001...

  • Page 210: Downloading Nvram Data

    Confirm that you have the SD card that contains the proper NVRAM data for the machine. Remove the SD card slot cover. Insert the SD card into Slot 2. Turn on the main power switch. Enter the SP mode and do SP5825 (NVRAM Download). Push [#Enter]. <NVRAM Download> execute? M001 5-92...
  • Page 211 The machine cannot do the download if the file name SD card name is different from the printer serial number. Exit the SP mode. 10. Turn off the main power switch. 11. Remove the SD card. 12. Turn on the main power switch. 5-93 M001...

  • Page 212: Sd Card Application Move

    (1) the original card is the only proof that the user is licensed to use the application program, and (2) you may need to check the SD card and its data to solve a problem in the future. M001 5-94...

  • Page 213: Move Exec

    11. Leave the other SD card in Slot 1. 12. Turn on the main power switch. 13. Confirm that the application program runs normally. 14. Tell the customer to store the original SD card in a safe place. 5-95 M001...

  • Page 214: Undo Exec

    Exit the SP mode. Turn off the main power switch. 10. Remove both SD cards. 11. Insert the SD card with the restored application in Slot 1. 12. Turn on the main power switch. 13. Confirm that the application operates normally. M001 5-96...

  • Page 215: Controller Self Test At Power-On

    Power-on self-diagnostics: The machine automatically starts the self-diagnostics just after the power has been turned on. SC detection: The machine automatically detects SC conditions at power-on or during operation. The following flowchart shows flow of the power-on self-diagnostic test. 5-97 M001...

  • Page 216: Menu Mode

    Here is quick summary of the menus. The system administrator mode menus have some additional items that are not displayed in the user menu mode. The items that are displayed only in the system administrator menu mode are enclosed in square brackets in the table below. M001 5-98...
  • Page 217 Delete One File Del. All Files Error File(s) Print One File Hold Print Print All Files Delete One File Del. All Files Error File(s) Stored Print Print One File Print All Files Delete One File Del. All Files Error File(s) 5-99 M001...
  • Page 218 Multiple Lists List/Test Print Config. Page Error Log Network Summary Menu List PCL Config. Page PS Config. Page PDF Config. Page Hex Dump Maintenance Image Density Registration Curl Prevention Del. All Temp Del. All Stored HD Format Date/Time M001 5-100...
  • Page 219 [List Print Lock] [Ppr. Size Err.] [File Locking] [Memory Erase] [Erase All Memory] [Log Transfer] [@Remote Service] System Print Err. Report Auto Continue Memory Overflow Copies Printer Lang Sub Paper Size Page Size Edge-Edge Print Def. Print Lang. 5-101 M001...
  • Page 220 Auto Del. Temp Auto Del. Stored Memory Usage Unit of Measure Edge Smoothing Toner Saving Spool Printing Letterhead Mode Bypass Priority Auto Tray SW Auto Email Ntfy Host Interface I/O Buffer I/O Timeout Network Setup [USB Speed] Fixed USB Port M001 5-102...
  • Page 221 Font Number Point Size Font Pitch Symbol Set Courier Font Ext. A4 Width Append CR to LF Resolution PS Menu Data Format Resolution PDF Menu PDF: Change PW PDF Group PW Resolution Language (Select 1 of 14 available languages) 5-103 M001...

  • Page 222: Controller Board Dip Switches

    Controller Board DIP Switches 5.9 CONTROLLER BOARD DIP SWITCHES The controller board DIP switches must always be set as shown below. Controller Board Default DIP SW Settings DIP SW Setting Do not change these settings. M001 5-104...

  • Page 223: Card Save Function

    Subsequent jobs will not be stored. Card Save (New): Overwrites files in the card's /prt/cardsave directory. Limitation: Card Save cannot be used with PJL Status Readback commands. PJL Status Readbacks will not work. In addition they will cause the Card Save to fail. 5-105 M001...

  • Page 224: Procedure

    Use the arrow key to turn “Bit Switch 4” and press “Enter” and use the arrow key to turn bit 4 ON. The result should look like: 00010000. By doing this Card Save option will appear in “List/Test Print”. M001 5-106...

  • Page 225: Error Messages

    No memory: Insufficient working memory to process the job. Write error: Failed to write to the card. Other error: An unknown error occurred. If an error occurs, pressing “#Enter” will cause the device to discard the job and return to the ready state. 5-107 M001...

  • Page 226: Error Messages

    No memory: Insufficient working memory to process the job. Write error: Failed to write to the card. Other error: An unknown error occurred. If an error occurs, pressing “#Enter” will cause the device to discard the job and return to the ready state. M001 5-108...

  • Page 227: Detailed Descriptions

    DETAILED DESCRIPTIONS SECTION 6 DETAILED DESCRIPTIONS REVISION HISTORY Page Date Added/Updated/New None...

  • Page 229: Detailed Descriptions

    Laser unit Cartridge (AIO-type) Charge roller Development roller By-pass feed tray By-pass feed roller Paper feed roller Friction pad Registration roller 10. Transfer roller 11. Drum 12. Pressure roller 13. Hot roller 14. Paper exit roller 15. Quenching lamp M001...

  • Page 230: Paper Path

    Overview 6.1.2 PAPER PATH [A] Optional duplex unit [B] Standard paper tray unit [C] Optional paper tray unit M001...

  • Page 231: Board Structure

    The engine board controls all the mechanical components. The printer controller board connects to the engine board through a PCI bus. The IEEE 802.11a/g Interface Unit (M344) and Gigabit Ethernet Board (G874) cannot be installed at the same time. M001...

  • Page 232: Controller Board

    NIB. The Ethernet interface connection. Ethernet support is built into the controller. No installation is required for the Ethernet function. EEPROM. Stores the data for the SP code settings. NVRAM. The memory that stores the system configuration and other information. M001...

  • Page 233: Printing Process

    Separation: The separation plate helps to remove the paper from the drum. Cleaning: The cleaning blade removes remaining toner on the drum surface after the image moved to the paper. Quenching: The light from the quenching lamp cancels the charge that stays on the drum. M001...

  • Page 234: Laser Exposure

    LD unit to the synchronization detector. Two laser beams: The LD unit writes two lines at the same time. LD safety shutter: When the user opens the front cover, the shutter closes and blocks the laser beam path. M001...

  • Page 235: Automatic Power Control (Apc)

    Automatic Power Control (APC) The LD driver on the LD drive board automatically controls power for the laser diodes. The laser diode power is adjusted in the factory. Never touch the variable resistors on the LD unit in the field. M001...

  • Page 236: Ld Safety Mechanisms

    Laser Safety Switch There are safety switches on the front and rear covers. These switches stop the laser while the cover is open. If the user opens one of these covers, the +5VLD power to the laser diodes is stopped. M001...
  • Page 237 The laser shutter [A] is for back-up safety. If the switches do not work, the +5VLD power gets to the laser diodes if the cover is open. The laser shutter cuts the laser beam when the front cover is open. M001...

  • Page 238: Cartridge Overview

    2. Developer tank 7. Drum shutter 3. Toner tank 8. Waste toner tank 4. Reverse roller 9. Toner collection roller 5. Development roller 10. Cleaning blade This type of cartridge is known as the “All-in One” (AIO) cartridge. M001 6-10...

  • Page 239: Drum Charge

    Printing Process 6.3.4 DRUM CHARGE [A] Charge roller [B] Cleaning pad The charge roller [A] gives the drum surface a negative charge of approximately –900 V. The cleaning pad [B] touches the charge roller to clean the surface. 6-11 M001...

  • Page 240: Development

    When the user removes the developer seal, the developer falls and the magnetic reverse roller [7] mixes the developer. This machine does not use a TD sensor or ID sensor to control toner density. The pre-doctor blade [3] and the doctor blade [6] control the toner density. M001 6-12...

  • Page 241: Toner Density Control

    When the toner on the development roller decreases, the circulating region [C] gets smaller to let more toner get to the development roller. When the toner on the development roller increases, the circulating region [C] gets bigger to let less toner get to the development roller. 6-13 M001...
  • Page 242 Printing Process Development Bias Toner transfers from the development roller to the areas on the drum that were exposed to the laser. M001 6-14...

  • Page 243: Toner End Detection

    The toner end sensor detects toner near-end by the voltage output. When the output from the toner end sensor is below a given level, the machine displays “Low on Toner”. After toner near-end, the machine can print approximately 200 additional pages. At this time, the “Replace Printer Cartridge Soon” message appears. 6-15 M001...

  • Page 244: Main Motor Rotation Count

    Print Cartridge’ remains in the display. Then a new AIO cartridge must be installed. This feature is a safety measure to prevent the used toner tank from becoming full (there is no toner overflow detection mechanism). To enable this feature, you must set SP3923 (Cartridge Stop) to "Yes". M001 6-16...
  • Page 245 AIO is placed in the machine. Why is this feature disabled? Ricoh does not support the practice of refilling old AIOs with fresh toner, so the feature is disabled by default. But if field service stations know that this practice occurs in their region, or they know a customer who is doing this, then they can enable the feature.

  • Page 246: Summary

    Toner coverage is 5% lower than normal. The machine detects toner near end based on main motor rotation before the toner end sensor detects that toner is low. The toner overflow prevention mechanism is triggered before toner is completely exhausted. M001 6-18...
  • Page 247 This condition will occur if an old AIO is refilled with toner. The "Ready". grey area in the diagram is marked ‘out of guaranteed range’ because Ricoh cannot guarantee the operation of the machine if an old AIO is refilled with toner. Toner is exhausted (200 pages after the toner end sensor “Replace Print...

  • Page 248: Overview

    Paper Feed 6.4 PAPER FEED 6.4.1 OVERVIEW Registration Roller Relay Roller By-pass feed roller By-pass friction pad Paper end sensor Friction pad Feed roller Paper tray Remaining paper sensors (1 and 2) M001 6-20...
  • Page 249 Paper size switch Tray Capacity: 500 sheets Tray Extension: Available By-pass Tray Paper Feed System: Feed roller and friction pad Paper Lift Mechanism: Cams and springs Paper Detection: By-pass tray paper sensor Paper Size Detection: None Tray Capacity: 100 sheets 6-21 M001...

  • Page 250: Paper Tray

    These paper sizes can be used: Paper Sizes Tray Mode Possible Paper Sizes Short (default) A5 (LEF/SEF), B5 (SEF), A4 (SEF), LT (SEF) Long LG (SEF), 8.5" x 13" (SEF), 8" x 13" (SEF), 8.25" x 13" (SEF) M001 6-22...

  • Page 251: Paper Lift

    The slopes on the guide blocks [C] on the machine lift the tray arms [D] up. The springs [E] between the tray arms and bottom plates lift the plate. The springs [E] keep the top sheet of the paper at the correct height. 6-23 M001...

  • Page 252: Paper Feed And Registration

    Paper tray Remaining paper sensors (1 and 2) The friction pad cannot be adjusted. The machine makes a paper buckle at the registration roller to correct paper skew. The paper buckle can be adjusted with engine SP 1003. M001 6-24...

  • Page 253: Paper Size Detection

    Paper Feed Paper Size Detection [A] Paper size switch [B] Paper size dial Paper Size Detection Table Size A4 SEF A5 SEF B5 SEF Custom Size LG SEF LT SEF HLT SEF 6-25 M001...

  • Page 254: Paper End Detection

    Paper Feed Paper End Detection When there is no paper in the tray, the feeler [A] falls into the cutout in the bottom plate, and the paper end sensor comes on. M001 6-26...

  • Page 255: Remaining Paper Detection

    The signals from the sensors indicate whether there are 500, 450, 250, or 50 sheets remaining. [A] Remaining paper sensor 1 [B] Remaining paper sensor 2 Amount of paper Rem. paper sensor 1 Rem. paper sensor 2 1-50 sheets (10%) 51-250 sheets (50%) 251-450 sheets (90%) 451-500 sheets (100%) 6-27 M001...

  • Page 256: By-Pass Tray

    . These cams release the bottom plate to press the stack of paper against the feed roller. There is no width sensor. To prevent bad effects from too much friction between the feed roller and friction pad, the feed roller contains a metal plate. M001 6-28...

  • Page 257: Image Fusing And Paper Exit

    Image Fusing and Paper Exit 6.5 IMAGE FUSING AND PAPER EXIT 6.5.1 OVERVIEW Paper exit roller Hot roller strippers Thermostat Thermistor Fusing lamp Hot roller Fusing pressure roller Pressure spring Fusing exit roller 10. Paper exit sensor 6-29 M001...

  • Page 258: Fusing Drive

    ) and slide the entrance guide to the right. Replace the two end screws only. Do not replace the middle screw. This procedure allows paper to have more direct access to the gap between the hot roller and the pressure roller. M001 6-30...

  • Page 259: Pressure Roller

    This prevents jams and wrinkling when printing on envelopes. Lower the lever to reduce the gap for all other print jobs. Normally this lever should be down. 6-31 M001...

  • Page 260: New Fusing Unit Detection

    SP mode 7804. If Meter Charge Mode is disabled (default), after the fusing unit has been replaced: (1) the CPU detects the new unit, (2) the “Replace Maintenance Kit” message disappears automatically, and (3) the maintenance counter resets automatically. M001 6-32...

  • Page 261: Fusing Temperature Control

    Then the CPU maintains this temperature using on-off control. To start printing, the CPU raises the temperature to the printing temperature. The fusing temperature for each mode is as follows: 6-33 M001...

  • Page 262: Overheat Protection

    If the thermistor overheat protection fails, there is a thermostat in series with the common ground line of the fusing lamp. If the temperature of the thermostat becomes greater than 210 °C, the thermostat opens, removing power from the fusing lamp. At this time, the machine stops operation. M001 6-34...

  • Page 263: Paper Exit

    [B] Paper exit sensor When the paper overflow detection sensor [A] is activated, the machine detects that the paper stack height has exceeded a certain limit and stops printing. The paper exit sensor [B] detects paper misfeeds. 6-35 M001...

  • Page 264: Energy Saver Mode

    +24V and +5V lines are not active. Leaving Energy Saver Mode The machine leaves energy saver mode when one of the following events occur: Print command received from the PC Any cover opened and closed Any operation panel keys pressed M001 6-36...

  • Page 265: Controller Functions

    “Replace PM Warning Not shown Maintenance Kit” displayed at 90k prints Service Customer Automatically reset Printer engine when the fusing unit is PM Counter Reset manually service mode “PM replaced using the counter” maintenance kit 6-37 M001...
  • Page 266 The meter-charge counter is not the same as the PM counter because the meter-charge counter does not count up in the following cases: Blank rear side during duplex printing Blank page when using the “Cover Page” or “Two in One” features Service reports The meter-charge counter cannot be reset. M001 6-38...

  • Page 267: Specifications

    SPECIFICATIONS SECTION 7 SPECIFICATIONS REVISION HISTORY Page Date Added/Updated/New None...

  • Page 269: Specifications

    (WxDxH) 15.3 x 20.0 x 13.6 in. 388 x 543 x 345 mm With duplex attached 15.3 x 21.4 x 13.6 in. 388 x 450 x 477 mm With Opt. Tray (x1 500) 15.3 x 17.7 x 18.8 in. M001...
  • Page 270 Plain Paper, Thick Paper, Recycled Paper Duplex Unit Media Type Plain Paper, Thick Paper, Transparency, Bypass tray Recycled Paper, Envelope Env. Feeder Envelope Standard Tray 60-105g/m , 16-34 lb. Paper Weight Op. Paper Tray 60-105g/m , 16-34 lb. Bypass tray 60-162g/m , 16-43 lb. M001...
  • Page 271 Selectable: 1, 5, 15, 30, 45, 60, Off US: UL60950, CUL Safety Standard EU: CE Marking, TUV(EN60950) US: Energy Star Environmental Standard EU: BAM specifications Total counter Electric Counter Supported DESS Supported 80 GB Standard 256 MB Maximum 512 MB M001...

  • Page 272: External Options

    , 16-28 lb. Dimensions (w x d x h) 305.5 x 336.6 x 216.4 mm, 12.0 x 13.3 x 8.5 in. Weight 5.0 kg or less, 13.2 lb or less Printing Speed P2: 36 (A4-SEF) / 37 (LT-SEF) ppm M001...

  • Page 273: Paper Sizes

    128x182 mm 105x148 mm Legal 8 1/2”x14” mm Letter 8 1/2”x11” mm 5 1/2” x 8 1/2” 5 1/2” x 8 1/2” Exec 7 1/4”x10 1/2” 8” x 13” Foolscap 8 1/2” x 13” Folio 8 1/4” x 13” M001...
  • Page 274 110 x 220 mm Custom Std. Opt. Env. Bypass Dup. Tray Tray Feed Width 98-216 mm (3.9-0.8.5 in.) 140-356 mm (5.5-14 in.) Length 160-356 mm (6.3-14 in.) Opt. Tray Width 64-216 mm (2.5-8.5 in.) Length 140-356 mm (5.5-14 in. in.) M001...
  • Page 275 Need to select paper size by operation panel after the dial is set to Need to input paper size by operation panel and driver. Need to specify paper size by using dial. Not supported. Does not apply The printable area may vary depending on paper size, printer language and printer driver settings. M001...

  • Page 276: Envelopes

    Basic Specifications Envelopes M001...

  • Page 277: Operating Environment

    71 dB or less Noise Emission Standby 42 dB or less 42 dB or less Sound Pressure Printing 61 dB or less 65 dB or less Level (All Models) Standby 36 dB or less 36 dB or less (Operating Position) M001...

  • Page 278: Operation Panel Led Specifications

    Data being received or processed or the Flashing Data In Green printer is spooling Data being received or processed; more data coming Ready to print Suspend/Resume Green Suspend No messages or error conditions requiring attention Error Printer requires service M001 7-10...

  • Page 279: Controller Specifications

    Controller Specifications 7.2 CONTROLLER SPECIFICATIONS 7.2.1 CONTROLLER BOARD 7-11 M001...

  • Page 280: Printing Functions

    Controller Specifications DDR DIMM I/F Engine I/F PCI Option HDD I/F USB Host I/F USB I/F LAN I/F SD Card I/F (Slots x2) 7.2.2 PRINTING FUNCTIONS Job Spool Adjustment Registration Adjustment Image Density * With HDD M001 7-12...

  • Page 281: Printer Drivers

    Controller Specifications 7.2.3 PRINTER DRIVERS PostScript3 Windows Item PCL5e/6 RPCS 2000/XP/ Vista /Server2003 8.6-9.2 /2008 Job Binding Send to Document Server Sample Print Locked Print Reduce/Enlarge (Scaling) Reduce/Enlarge Centering Collate Layout (N-up) Poster Duplex Booklet1 Booklet2 (Magazine) Non-Reduction Booklet 7-13 M001...
  • Page 282 Front and Back Cover Sheets Slip Sheet Chaptering (Page Layout) Chaptering (Single Page Insert) Chaptering (Page Block Insert) User Defined Pages Tab Stock Printing Mirror Image Print Negative Image Print Dithering Image Smoothing Edge Smoothing Toner Saving Watermark Form Overlay M001 7-14...
  • Page 283 Controller Specifications Header/Footer Adjust image position Binding Margins User ID User Code Rotate Print Reverse Order Print Do not print Blank pages Edge to Edge Print Y*3: After Mac OSX10.2 7-15 M001...

  • Page 284: Supported Environments

    Yes * Datacenter Ed. Win Server Standard x64 Ed. Yes* Yes* Yes* Yes * 2003/2003R2 Enterprise x64 Ed. Yes* Yes* Yes* Yes * Datacenter x64 Ed. Web Ed. Ultimate Ed. Enterprise Ed. Vista Business Ed. Premium Ed. Home Ed. M001 7-16...

  • Page 285: Mac Os Environments

    Mac OS X Native (v. 10.1 or Later) *1 Notes Mac OS X v.10.0.X is not supported. Plug-in function for "Sample Print", "Locked Print" and "User Code" is supported from Mac OS X 10.2 and later. Mac OS X v.10.2.0 is not supported. 7-17 M001...

  • Page 286: Unix Environment

    Microsoft Windows 2000/XP Professional with NDPS Gateway Supported Novell Client 4.83 or later *Windows XP Home (V4 Release) Client OS Edition is not supported since Novell Client does not support this OS. Localization English, German, French, Italian, Spanish M001 7-18...

  • Page 287: Sap R/3 Environment

    Code 128, Code 39, Code 93, Barcode Fonts (Support Supported Codebar, 2 of 5 interleaved/Industrial/Matrix, Latin 1 only) Barcode & OCR MSI, USPS, UPC/EAN Fonts* OCR Fonts OCR A, OCR B * Need to purchase Barcode & OCR Package 7-19 M001...

  • Page 288: Controller Interface Specifications

    480 Mbps (High Speed:USB 2.0), 12 Mbps (Full Data Transmission Speed Speed) Windows 2000/XP (USB 1.1), Windows Supported OS 2000/XP (USB 2.0) IEEE 1284 Interface (Option) Data Transmission Speed Compatible/Nibble/Byte/ECP mode Supported OS Windows 2000 /XP /Server2003, Mac OS Distance between devices 2.5m M001 7-20...
  • Page 289 Ad hoc mode, 802.11b Ad hoc mode, Type of connection Infrastructure mode, WPA Gigabit Ethernet (Option) Data Transmission Speed 10M bps, 100 Mbps, 1000 Mbps Protocol TCP/IP, IPX/SPX, SMB, AppleTalk Windows 2000/XP/Vista, Windows Supported OS Server2003/2003R2/2008, Mac OS Distance between devices 100m 7-21 M001...

  • Page 290: Supported Utilities

    Printer Utility for Mac YES* DeskTopBinderLite –SmartDeviceMonitor for Client Font Manager 2000 WebImageMonitor (embedded web server) *1Mac OS X v.10.0.x is not supported. *2Mac OS X v.10.2.0 is not supported Optional Utilties Utility Name Supported? DeskTopBinder Professional Web Smart Device Monitor M001 7-22...

  • Page 291: Machine Configuration

    All the options listed below can be installed by the customer, except the Data Overwrite Security Unit. Main 36 ppm (A4 - SEF) Mainframe (36 / 37 ppm) M001 37 ppm (LT - SEF) Options Paper Feed Unit TK1030 G894 1 or 2 trays can be installed.
  • Page 292 IEEE 802.11a/g Interface Unit Type M M344 For EU Gigabit Ethernet Board Type A G874 VM Card Type K D354 Data Storage Card Type A G874 Must be installed by a Data Overwrite Security Unit Type L M352 technician. M001 7-24...

  • Page 293: Duplex Unit Ad

    G893 DUPLEX UNIT AD1000 G893 DUPLEX UNIT AD1000 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 295 G893 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........1 1.1 COVERS....................1 1.2 DUPLEX BOARD AND SENSORS ............2 1.3 INVERTER MOTOR.................3 2. DETAILED DESCRIPTIONS............4 2.1 OVERVIEW....................4 2.1.1 MECHANICAL COMPONENTS............4 2.1.2 DRIVE COMPONENTS ..............5 2.1.3 ELECTRICAL COMPONENTS ............5 2.2 DUPLEXING ....................7 2.2.1 A4 LEF/LT LEF AND LONGER PAPER..........7 2.2.2 PAPER SMALLER THAN A4 LEF/LT LEF........7 2.2.3 FEED IN AND EXIT MECHANISM ..........9 2.3 SAFETY FUSE..................10...

  • Page 297: Replacement And Adjustment

    Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Remove the duplex unit from the main unit. Open the upper cover [A] [A] Upper cover (!x 2) [B] Right cover (!x 2) [C] Left cover (!x 1) [D] Front cover (!x 2)

  • Page 298: Duplex Board And Sensors

    1.2 DUPLEX BOARD AND SENSORS Remove front cover (see previous section). [A] Duplex board bracket (! x2) [B] Duplex board (! x4) [C] Inverter sensor (" x1) [D] Entrance sensor (" x1) [E] Exit sensor (" x1) G893...

  • Page 299: Inverter Motor

    Inverter Motor 1.3 INVERTER MOTOR Remove the motor bracket before removing the inverter motor. [A] Inverter motor (Timing belts x2, # x1, Gear x1) G893...

  • Page 300: Detailed Descriptions

    2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. Junction gate 2. Entrance sensor 3. Inverter rollers 4. Transport rollers 5. Transport sensor 6. Exit sensor G893...

  • Page 301: Drive Components

    Overview 2.1.2 DRIVE COMPONENTS 1. Transport motor 2. Transport rollers 3. Inverter motor 4. Inverter rollers 2.1.3 ELECTRICAL COMPONENTS 1. Entrance sensor 2. Duplex board 3. Inverter motor G893...
  • Page 302 4. Junction gate solenoid 5. Inverter sensor 6. Exit sensor 7. Transport motor 8. Cover switch G893...

  • Page 303: Duplexing

    Duplexing 2.2 DUPLEXING 2.2.1 A4 LEF/LT LEF AND LONGER PAPER The duplex unit can store only one sheet of paper. Example: 8 pages. The center number (not circled) in the illustration shows the page order in the job. The circled numbers show the printing order (white circles: 1st side, black circles: 2nd side).
  • Page 304 G893...

  • Page 305: Feed In And Exit Mechanism

    Duplexing 2.2.3 FEED IN AND EXIT MECHANISM Feed: The junction gate solenoid [A] turns on to open the junction gate [B]. The paper fed from the main frame is sent to the inverter section [C]. Inversion and Exit: After the trailing edge of the paper passes the inverter sensor [D], the inverter roller [E] changes its rotation direction and the paper goes to the transport area [F].

  • Page 306: Safety Fuse

    2.3 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 G893...
  • Page 307 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 309 G894/G362 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 PAPER FEED UNIT ..................1 1.2 PAPER FEED ROLLER ................2 1.3 FRICTION PAD..................... 3 1.4 PAPER FEED CLUTCH, MOTOR..............4 1.5 PAPER TRAY BOARD.................. 5 1.6 PAPER SIZE SWITCH.................. 6 2.

  • Page 311: Replacement And Adjustment

    Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER FEED UNIT Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Remove the paper tray unit from the main unit. Pull out the paper tray. Before removing the paper feed unit, turn the main unit over.

  • Page 312: Paper Feed Roller

    Paper Feed Roller 1.2 PAPER FEED ROLLER Pull out the paper tray. Pull lever [B] to remove the paper feed roller [A]. G894/G362...

  • Page 313: Friction Pad

    Friction Pad 1.3 FRICTION PAD Pull out the paper tray Remove friction pad [A]. G894/G362...

  • Page 314: Paper Feed Clutch, Motor

    Paper Feed Clutch, Motor 1.4 PAPER FEED CLUTCH, MOTOR [A] Bracket (! x1) [B] Paper feed clutch (" x1, gear x1) [C] Paper feed gear (" x1) [D] Feed motor bracket (! x3, # x2) [E] Feed motor (! x2, Timing belt x1, # x1) G894/G362...
  • Page 315 Paper Tray Board 1.5 PAPER TRAY BOARD [A] Paper tray board (Hooks x3, # x2) G894/G362...
  • Page 316 Paper Size Switch 1.6 PAPER SIZE SWITCH [A] Paper size switch (Hook x1, # x1) G894/G362...

  • Page 317: Paper Tray Board

    Overview 2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS Paper feed roller Friction pad Bottom plate 2.1.2 ELECTRICAL COMPONENTS Paper tray board Paper end sensor Paper feed clutch Paper feed sensor Paper size switch Remaining paper sensor 1 Paper feed motor Remaining paper sensor 2 G894/G362...

  • Page 318: Paper Feed And Separation

    Paper Feed and Separation 2.2 PAPER FEED AND SEPARATION The paper tray holds 500 sheets of paper The paper feed unit uses the feed roller and friction pad method to separate paper. [A] Paper feed roller [B] Friction pad [C] Pressure spring [D] Paper feed sensor G894/G362...

  • Page 319: Paper Lift

    Paper Lift 2.3 PAPER LIFT Paper lift is the same as for the main unit. When the user puts the tray [A] in the machine, the bottom plate [B] lifts as follows. The slopes on the guide blocks [C] on the machine lift the tray arms [D] up. The springs [E] between the tray arms and bottom plates lift the plate.

  • Page 320: Paper End Detection

    Paper End Detection 2.4 PAPER END DETECTION When the paper tray runs out of paper, the feeler [A] drops into the cutout in the bottom plate to actuate the remaining paper sensor. G894/G362...

  • Page 321: Remaining Paper Detection

    Remaining Paper Detection 2.5 REMAINING PAPER DETECTION [A] Remaining paper sensor 1 [B] Remaining paper sensor 2 Remaining Remaining Paper Amount of paper Paper Sensor 2 Sensor 1 0 sheets (0%) 50 sheets (10%) 250 sheets (50%) 450 sheets (90%) 500 sheets (100%) OFF: Actuator Out, ON: Actuator In G894/G362...

  • Page 322: Paper Size Detection

    Paper Size Detection 2.6 PAPER SIZE DETECTION [A] Paper size switch [B] Paper size dial Paper Size A4 SEF A5 SEF B5 SEF Custom Size LG SEF LT SEF HLT SEF ON (Not pushed) OFF (Pushed) The machine disables paper feed from a tray if the paper size cannot be detected (if the paper size actuator is broken or no tray is installed) When the paper size dial is at the “*”...

  • Page 323: Safety Fuse

    Safety Fuse 2.7 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 G894/G362...

  • Page 324: Envelope Feeder

    Envelope Feeder (G362) 3. ENVELOPE FEEDER 3.1 ENVELOPE FEEDER (G362) This envelope feeder is a tray that slides into the optional paper feed unit, replacing the paper tray. If two optional trays have been installed, the envelope feeder must go into the top tray.

Table of Contents