NEC Univerge SV8100 Features And Specifications Manual page 1656

Issue 11.0 UNIVERGE SV8100
Operation
UCB provides a comprehensive suite of online help for end users, customer administrators, and call
center supervisors. Refer to the product manuals for the core applications: Q-Control, Q-Reports,
Q-Desktop and the supplementary products such as Q-Callback, Q-Chat, Q-IVR, Q-Outdial, and Voice
Messaging for a more detailed review of specific functions. Alternately, refer to the online help for
configuration information.
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