NEC Univerge SV8100 Features And Specifications Manual page 1903

UNIVERGE SV8100
ID
3.29 Digital recorder: Recordings details for TDM/Digital
extensions will not show the call direction.
3.30 Digital recorder: Recordings details for TDM/Digital
extensions will not show the Caller ID for Inbound calls.
3.31
Digital recorder: Recordings details for TDM/Digital
extensions will not show the Calling Party number for
Outbound calls.
3.32
Digital recorder: Linking of Trf/Conf calls and call types for
TDM/Digital extensions in SV8100 phone system.
3.33 Schedule Reports will not 'Play' the records from EXCEL
sheet.
3.34
The Recording Engine will not record calls over a NAT
environment in case of SV8300 Phone system.
4
Required Configuration\Settings
4.1
The server hosting the recording engine software should
be configured to have the same subnet as that of the
PBX.
4.2 Silence activity detection should be disabled in the PBX.
4.3
Recording internal calls between IP Telephones: Peer to
Peer Media (RTP Traffic) must be disabled if a single
port-mirroring switch is used.
Voice Call Recording
Table 2-132 Known Limitations (Continued)
Item Description Comments
For example, if a you have a TDM/Digital extension 101
that was part of an Outbound/Inbound/Internal call then the
call details are shown as:
Agent
Direction Ext
Name
101 STA101
For example, if a you have a TDM/Digital extension 101
that was part of an Inbound call then the call details are
shown as:
Agent
Direction Ext
Name
101 STA101
For example, if a you have a TDM/Digital extension 101
that was part of an Outbound call then the call details are
shown as:
Agent
Direction Ext
Name
101 STA101
Linking of Trf/Conf calls and call types will not support for
TDM/Digital extensions. The entire Trf/Conf call details will
show in a single call.
Schedule Reports will show 'Play' link, if you have
configured SonicView reports to be delivered as EXCEL
sheet. But user cannot able to play the recording using this
option.
Not supported in this release.
If Silence activity detection is enabled, then the recorded
calls will have overlapping voice channels and will sound as
though both the parties involved in the call are speaking
simultaneously.
Peer to Peer Media (RTP Traffic) must be disabled on all
the registered telephones to force their RTP traffic to
traverse via the PBX. Alternatively, a managed Ethernet
switch that supports the ability to mirror many ports to a
single port as well as writing from the mirrored port is
required.
Issue 11.0
Name Number
Unavailable Unavailable
Name Number
Unavailable Unavailable
Name Number
Unavailable Unavailable
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