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Typographic Conventions
Customer Service and Technical Support
Support from Your Network Supplier
Support from Verilink
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W A N s u i t e 5 2 6 0 / 5 2 3 0
and all the connector pin assignments for the interfaces on the back of the
WANsuite 5260/5230 unit.
•
Appendix B, SNMP Agent – This appendix defines which Management
Information Base (MIB) files are supported by the WANsuite 5260/5230
SNMP agent. In addition, instructions are provided for loading these MIB
files into most SNMP management stations.
The following table lists the graphic conventions used throughout this guide.
Convention
Description
A Notice calls attentions to important features or instructions.
A Caution alerts you to serious risk of data loss or other
results that may cause you or the unit trouble if the warning is
not heeded.
A Warning alerts you to the risk of serious damage to the unit
or injury and possible death to the end user.
Verilink provides easy access to customer support information through a
variety of services. This section describes these services.
If assistance is required, contact your network supplier. Many suppliers are
authorized Verilink service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services. When you contact your network
supplier for assistance, have the following information ready:
•
Diagnostic error messages
•
A list of system hardware and software, including revision levels
•
Details about recent configuration changes, if applicable
If you are unable to receive support from your network supplier or want to
contact us directly, Verilink offers worldwide customer support by telephone,
e-mail, and through Verilink's Internet Web site.
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