Packing An Ex8200 Switch Or Component - Juniper EX8208 Complete Hardware Manual

Complete Hardware Guide for EX8208 Ethernet Switches
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Packing an EX8200 Switch or Component

258
Type of activity being performed on the switch when the problem occurred
Configuration data displayed by one or more
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
Case Manager at CSC: http://www.juniper.net/cm/
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see http://www.juniper.net/support/requesting-support.html
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Packing an EX2200 Switch or Component for Shipping
Packing an EX3200 Switch or Component for Shipping
Packing an EX4200 Switch or Component for Shipping
Packing an EX4500 Switch or Component for Shipping
Packing an EX8200 Switch or Component on page 258
Packing an XRE200 External Routing Engine or Component for Shipping
Returning an EX2200 Switch or Component for Repair or Replacement
Returning an EX3200 Switch or Component for Repair or Replacement
Returning an EX4200 Switch or Component for Repair or Replacement
Returning an EX4500 Switch or Component for Repair or Replacement
Returning an EX8200 Switch or Component for Repair or Replacement on page 245
Returning an XRE200 External Routing Engine for Repair or Replacement
If you are returning an EX8200 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you begin packing the switch or component, ensure you have:
Followed all the steps listed in "Contacting Customer Support to Obtain Return
Materials Authorization for EX Series Switches" on page 257.
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