Packing An Ex4500 Switch Or Component For Shipping; Packing An Ex4500 Switch For Shipping - Juniper EX4500 Hardware Manual

EX4500 Switch Hardware Guide
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Packing an EX4500 Switch or Component for Shipping

Packing an EX4500 Switch for Shipping

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Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see http://www.juniper.net/support/requesting-support.html
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Prevention of Electrostatic Discharge Damage on page 281
If you are returning an EX4500 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you begin packing the switch or component, ensure you have:
Followed all the steps listed in
Authorization" on page 227.
Retrieved the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials. See "Contacting Customer Support to Obtain Return Material Authorization"
on page 227.
Ensure you understand how to prevent ESD damage. See
Discharge Damage" on page
This topic describes:
Packing an EX4500 Switch for Shipping on page 228
1.
Packing EX4500 Switch Components for Shipping on page 230
2.
If you need to transport the switch to another location or return the switch to Juniper
Networks, you need to pack the switch securely in its original packaging to prevent damage
during transportation.
Before you pack the switch:
"Contacting Customer Support to Obtain Return Material
281.
Copyright © 2017, Juniper Networks, Inc.
.
"Prevention of Electrostatic