Confidential And Other Held Jobs Do Not Print - Konica Minolta Bizhub 4020 User Manual

Action
Step 5
1. Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
2. Resend the print job.
Do the jobs print?
Step 6
1. Remove, and then reinstall the printer software. For more information,
see Installing the printer
2. Resend the print job.
Do the jobs print?

Confidential and other held jobs do not print

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra
memory to process additional held jobs.
Action
Step 1
Open the held jobs folder on the printer
display, and then verify that your print
job is listed.
Is your print job listed in the held jobs
folder?
User's Guide
driver.
Yes
Go to step 2.
No
Select one of the Print and Hold options, and then resend
the print job. For more information, see
confidential and other held
- 301 -
Yes No
The problem is Go to step 6.
solved.
The problem is Contact
solved. support.
Printing
jobs.
technical