Solving Printer Problems - Konica Minolta Bizhub 4020 User Manual

Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Weblink server not set up. Contact system administrator.
Select Continue to clear the message. For non-touch-screen printer models, press
Note: If the message appears again, then contact your system support person.

Solving printer problems

Basic printer problems
Hardware and internal option problems
Paper feed problems
Basic printer problems
The printer is not responding
Action
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Step 2
Check if the printer is in Sleep mode or
Hibernate mode.
Is the printer in Sleep mode or Hibernate
mode?
Step 3
Check if one end of the power cord is
plugged into the printer and the other to a
properly grounded electrical outlet.
Is the power cord plugged into the printer
and a properly grounded electrical outlet?
User's Guide
Yes
Go to step 2.
Press the Sleep button to wake the
printer from Sleep mode or Hibernate
mode.
Go to step 4.
- 289 -
to confirm.
No
Turn on the printer.
Go to step 3.
Plug one end of the power cord
into the printer and the other to
a properly grounded electrical
outlet.