Internal Solutions Port Does Not Operate Correctly - Konica Minolta Bizhub 4020 User Manual

Action
Step 4
1. Check if the internal option is selected.
It may be necessary to manually add the internal option in the printer
driver to make it available for print jobs. For more information, see
Updating available options in the printer
2. Resend the print job.
Does the internal option operate correctly?

Internal Solutions Port does not operate correctly

Action
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
1. Install the ISP. For more information, see
Internal Solutions Port.
2. Print a menu settings page, and then check if the ISP is
listed in the Installed Options list.
Is the ISP listed in the Installed Options list?
Step 2
Check the cable and the ISP connection.
1. Use the correct cable, and then make sure it is securely
connected to the ISP.
2. Check if the ISP solution interface cable is securely
connected into the receptacle of the controller board.
Note: The ISP solution interface cable and the
receptacle on the controller board are color-coded.
Does the Internal Solutions Port operate correctly?
User's Guide
driver.
Yes
Go to step 2.
Installing an
The problem is
solved.
- 293 -
Yes No
The problem Contact technical
is solved. support.
No
Check if you have a supported ISP.
Note: An ISP from another printer
may not work on this printer.
Contact technical support.