Konica Minolta Bizhub 4020 User Manual page 350

Scan job was not successful
Action
Step 1
Check the cable connections.
Make sure the Ethernet or USB
cable is securely connected to
the computer and the printer.
Are the cables securely connected?
Step 2
Check if the file name is already in
use.
Is the file name already in use?
Step 3
Check if the document or photo you
want to scan is open in another
application or being used by another
user.
Is the file you want to scan open in
another application or being used by
another user?
Step 4
Check if either the Append time
stamp or the Overwrite existing file
check box is selected in the
destination configuration settings.
Is the Append time stamp or
Overwrite existing file check box
selected in the destination
configuration settings?
User's Guide
Yes
Go to step 2.
Change the file name.
Close the file you are scanning.
Go to step 5.
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No
Connect the cables properly.
Go to step 3.
Go to step 4.
Select the Append time stamp or
Overwrite existing file check box in
the destination configuration
settings.