Konica Minolta Bizhub 4020 User Manual page 330

Action
Step 1
Make sure your software program is using a correct fill pattern.
Resend the print job.
Do horizontal voids appear on prints?
Step 2
Load the specified tray or feeder with a recommended type of paper.
Resend the print job.
Do horizontal voids appear on prints?
Step 3
Redistribute the toner in the imaging unit.
Remove the toner cartridge, and then the imaging unit.
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
Reinstall the imaging unit, and then the cartridge.
Resend the print job.
Do horizontal voids appear on prints?
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
User's Guide
- 330 -
Yes No
Go to step 2. The problem
is solved.
Go to step 3. The problem
is solved.
Go to step 4. The problem
is solved.
Contact The problem
technical is solved.
support.