Solving Copy Problems - Konica Minolta Bizhub 4020 User Manual

Solving copy problems

Copier does not respond
Scanner unit does not close
Poor copy quality
Partial document or photo copies
Copier does not respond
Action
Step 1
Check if an error or status message appears on
the display.
Does an error or status message appear?
Step 2
Check if the power cord is plugged into the
printer and a properly grounded electrical outlet.
Is the power cord plugged into the printer and a
properly grounded electrical outlet?
Step 3
Turn off the printer, then wait for about 10
seconds, and then turn it back on.
Did Performing Self Test and Ready
appear?
User's Guide
Yes No
Clear the error or Go to step 2.
status message.
Go to step 3. Connect the power cord to the printer
and a properly grounded electrical outlet.
The problem is Contact
solved.
- 335 -
technical support.