Konica Minolta Bizhub 4020 User Manual page 327

Action
Step 1
Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in the
Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Step 3
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 4
Reinstall the imaging unit.
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Install the imaging unit, and then the cartridge.
Resend the print job.
Do streaked horizontal lines appear on prints?
User's Guide
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
- 327 -
No
The problem is solved.
Change the paper type and
weight to match the paper
loaded in the tray.
The problem is solved.
The problem is solved.