Incorrect Characters Print - Konica Minolta Bizhub 4020 User Manual

Action
Step 3
1. Depending on your operating system, open Printing Preferences or the
Print dialog, and then specify the paper type.
2. Resend the print job.
Did the job print from the correct tray or on the correct paper?
Step 4
1. Check if the trays are not linked.
2. Resend the print job.
Did the job print from the correct tray or on the correct paper?

Incorrect characters print

Action
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off the printer,
and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Step 2
1. From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
2. Resend the print job.
Do incorrect characters print?
User's Guide
- 305 -
Yes No
The problem is Go to step 4.
solved.
The problem is Contact
solved. support.
Yes No
Deactivate Hex Go to step 2.
Trace mode.
Contact technical The problem is
support. solved.
technical