Understanding Jam Messages; Clearing Jams; 250 Paper Jam Check Mp Feeder - Lexmark X642e Service Manual

7002-xxx

Understanding jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The
jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to
ensure you have cleared all possible jams.
Message
200 and 201 Paper Jam Remove
Cartridge
202 Paper Jam Open Rear Door
23x Paper Jam Open Duplex Rear
Door

250 Paper Jam Check MP Feeder

260 Paper Jam Check Env Feeder
290, 291, 292, and 294 Scanner
Jams

Clearing jams

Although there are several places a jam can occur, clearing the paper path is fairly easy. Paper jams can occur
in three areas: the front of the MFP, inside the MFP, and at the rear of the MFP. Jams in the front of the MFP
occur in the input options or the duplex tray. Jams inside the MFP occur in two locations and require the removal
of the print cartridge. Jams can also occur at the rear of the MFP or duplex unit.
Note: The following clearing jam instructions may seem out of numerical sequence. However, they have been
grouped to help you quickly clear the print path. To go to a specific jam, see
on page 3-40.
250 Paper Jam Check MP Feeder
1.
Remove the paper from the multipurpose feeder.
2.
Flex, fan, and restack the media, and place it into the multipurpose feeder.
3.
Load the print media.
4.
Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
3-40
Service Manual
What to do*
Open the bottom then top front covers, remove the print cartridge,
and then remove the jam.
Open the rear door on the MFP, and remove the jam.
Remove the duplex tray from the duplex unit, raise the duplex
deflector, and remove the jam. Open the rear duplex door, and
remove the jam.
Remove all media from the multipurpose feeder, flex and stack the
media, reload the multipurpose feeder, and adjust the guide.
Lift the envelope weight, remove all envelopes, flex and stack the
envelopes, reload the envelope feeder, and adjust the guide.
Remove all original documents from the ADF. Open the ADF cover,
and remove any jammed pages. Open the document cover, and
remove any jammed pages. Open the lower exit guide, and remove
any jammed pages.
"Understanding jam messages"