Understanding Jam Messages And Locations - Lexmark CX310 Service Manual

•
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly
against the paper or envelopes.
•
Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
•
Do not load wrinkled, creased, damp, bent, or curled paper.
•
Flex, fan, and straighten paper before loading it.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the Embedded Web Server or the computer.
Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer
Settings.
• Store paper according to manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
# Jam location
1 Automatic document
feeder (ADF)
2 Standard bin
Message on the display
[x]‑page jam, open automatic feeder
top cover [28y.xx]
[x]‑page jam, clear standard
bin [203.xx]
Diagnostic information
What to do
Remove all paper from the ADF tray, and then
remove the jammed paper.
Remove the jammed paper.
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