Lexmark X642e Service Manual page 120

7002-xxx
User attendance messages—paper jams and paper handling errors (2xx.xx)
Sub
Code Description
code
236 00 Paper did not leave the
duplex exit sensor.
237 .00 Paper did not reach the
printer input sensor from
the duplex unit.
237 .07 Duplex paper jam. There
may be other jams in the
paper path.
238 .00 Paper is covering one of
the duplex sensors
during a reset.
238 .01 Duplex input sensor
covered.
2-82
Service Manual
Possible causes
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving duplex feed
rolls.
• Duplex feed system not working
correctly.
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving the duplex
feed folls.Duplex feed system not
working correctly.
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving duplex feed
rolls.
• Duplex feed system not working
correctly.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
Action
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.