Lexmark X642e Service Manual page 127

User attendance messages—paper jams and paper handling errors (2xx.xx)
Sub
Code Description
code
244 .05 Option tray pass thru
sensor never became
uncovered.
244 .06 Failed to pick from tray 4
244 .10 Failure to feed from
tray 4.
244 .13 Paper over tray 4 pass
thru sensor on warm-up.
244 .15 Late feed from a tray
interfered with the pick
retry.
244 .16 Failed to feed from
tray 4. Pages in the
paper path have been
flushed to the output bin.
244 .17 One or more trays
location above the
source tray have been
removed.
245 .00 Paper jam near tray 5.
245 .02 Jam declared by a smart
device. Immediate stop.
245 .03 Jam declared by a smart
device. Homing allowed
to stop.
Possible causes
Paper jam
Failed sensor
• Paper jam around autocompensator
• Faulty motor cable
• Faulty motor
• Autocompensator gear bind
• Failed controller card
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
• Paper left in path.
• Failed pass thru sensor
•
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Could also be a failed pass thru
sensor
• Tray removed
• Sensors faulty
• Paper jam
• Failed pass thru sensor
Fault reported by options tray 5:
• Paper jam
• Motor or motor cable failure
• Sensor failure
Fault reported by options tray 5:
• Paper jam
• Motor failure
• Sensor failure
7002-xxx
Action
• Clear all jams.
• Check/replace pass thru
sensor.
• Check for jam in tray.
• Check pick assembly and
controller card.
• Clear media jams.
• Replace pick tires. See
"Integrated tray
autocompensator pick roll
assembly removal" on
page 4-105.
• Check/replace input sensor.
• Clear media jams.
• Check/replace pass thru
sensor.
•
• Clear media jams.
• Replace pick tires. See
"Integrated tray
autocompensator pick roll
assembly removal" on
page 4-105.
• Check/replace input sensor.
• Reinstall the tray.
• Check sensors.
• Clear media jam.
• Check sensor.
• Clear all media jams.
• Check motor cables.
• Check/replace tray motor.
• Check/replace sensor(s).
• Replace entire option.
• Clear all media jams.
• Check motor cables.
• Check/replace tray motor.
• Check/replace sensor(s).
• Replace entire option.
Diagnostic information
2-89