Troubleshooting - High End Systems Cyberlight User Manual

Troubleshooting

This section lists typical symptoms and solutions for problems you might encounter when using
your Cyberlight. If you need additional help, or if the problem you are experiencing is not listed
here, contact your dealer/distributor or High End Systems Customer Service in one of the ways
shown in the section titled "Getting Help" on page Intro-4.
Contents of this section:
Fixture does not work: no LEDs, fans, lamp, or other functionality
2-12 Cyberlight User Manual
Fixture does not work: no LEDs, fans, lamp, or other functionality ............................ 2-12
Lamp does not strike ..................................................................................................... 2-13
Lamp shuts off .............................................................................................................. 2-13
Fixture is not responding to control commands-"Recv" LED does not flash ............ 2-14
Control commands pass-through only, lamp and fans work only in self-test ............... 2-14
Dim flags close, fixture does not respond to control commands, lamp turns off,
fans turn off .................................................................................................... 2-15
Motor or mirror does not move smoothly ..................................................................... 2-15
Color wheel or static litho wheel is not centered in the beam or is in the wrong
position ............................................................................................................ 2-16
Lithos or dichroic filters are cracking ........................................................................... 2-16
Color flags, iris or other components cracked or heat damaged ................................... 2-16
Fixture will not accept software upload ........................................................................ 2-17
Low light output, fuzzy images ..................................................................................... 2-17
Possible causes and solutions:
1. Cause: No input power.
Solutions: Do both of the following:
a. Verify the fixture is plugged into a working power supply.
b. Verify the integrity of the power cord and the wiring of the power cord cap.
c. Make sure the lamp box access door is securely fastened; this engages an
interlock switch which must be engaged for the fixture to power up. The location
of the lamp box access door is shown in Figure 1-14 on page 1-20.
2. Cause: Power supply board fuse F1 has failed.
Solution: Follow the directions in the section titled "Replacing Power Supply Fuses"
on page 3-15 to inspect and replace the fuse if necessary.