Warranty Information - High End Systems Cyberlight User Manual

Warranty Information

Limited Warranty
Unless otherwise stated, your product is covered by a two year parts and labor limited warranty.
Dichroic filters and LithoPatterns
breakage or scratches to coating. It is the owner's responsibility to furnish receipts or invoices
for verification of purchase, date, and dealer or distributor. If purchase date cannot be
provided, date of manufacture will be used to determine warranty period.
Returning an Item Under Warranty for Repair
It is necessary to obtain a Return Authorization number (RA#) from your dealer or point of
purchase BEFORE any units are returned for repair. The manufacturer will make the final
determination as to whether or not the unit is covered by warranty. Lamps are covered by the
lamp manufacturer's warranty.
Any Product unit or parts returned to High End Systems must be packaged in a suitable manner
to ensure the protection of such Product unit or parts, and such package shall be clearly and
prominently marked to indicate that the package contains returned Product units or parts and
with a Returned Authorization (RA#) number. Accompany all returned Product units or parts
with a written explanation of the alleged problem or malfunction.
Please Note: Freight Damage Claims are invalid for fixtures shipped in non-factory
boxes and packing materials.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have return shipping
paid by the manufacturer only in the Continental United States. Under no circumstances will
freight collect shipments be accepted. Prepaid shipping does not include rush expediting
such as air freight. Air freight can be sent customer collect in the Continental United States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND
HIGH END SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HIGH END SHALL NOT BE LIABLE FOR
ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING LOST
PROFITS, SUSTAINED OR INCURRED IN CONNECTION WITH ANY PRODUCT OR
CAUSED BY PRODUCT DEFECTS OR THE PARTIAL OR TOTAL FAILURE OF ANY
PRODUCT REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER
OR NOT SUCH DAMAGE WERE FORESEEN OF UNFORESEEN.
Warranty is void if the product is misused, damaged, modified in any way, or for unauthorized
repairs or parts. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
®
high resolution glass gobos are not guaranteed against
C yberlight User Manual
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