Release 5.0 Enhancements (June, 1997) - Lucent Technologies MERLIN LEGEND Release 6.1 System Planning Manual

MERLIN LEGENDCommunications System Release 6.1
System Planning 555-661-112
Prior Releases: Features and Enhancements

Release 5.0 Enhancements (June, 1997)

Release 5.0 Enhancements (June, 1997)
Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed
below.
Computer Telephony Integration (CTI)
Beginning with Release 5.0, a PassageWay
the MERLIN LEGEND Communications System to a LAN server running Novell
®
NetWare
control and monitor MLX and analog multiline telephone (BIS only) operations.
The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX
module on the MERLIN LEGEND Communications System control unit and an
ISDN link interface card plugged into the customer's server. The feature is
available for Hybrid/PBX mode systems only.
NOTE:
The NetWare server software version must be 3.12, 4.1 or 4.11.
The 008 MLX and 408 MLX modules must have firmware vintage other
than 29. If the module has firmware 29, programming a CTI link on the
module is prevented. An earlier or later vintage firmware is supported.
Basic Call Control
A CTI link application on a user's computer can assume basic call control of the
user's analog multiline or MLX telephone's SA buttons. Basic call control includes:
Answering calls arriving on an SA button
Making calls from an SA button
Hanging up calls
Hold and retrieving a call on hold at the user's extension
software allows Lucent Technologies-certified telephony applications to
NOTE:
Transfer and three-way conference, when handled through a CTI link
application, provide the original caller's calling number information or
other information to the transfer receiver or new conference
participant, if the user has screen-pop capability.
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Telephony Services CTI link from
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Issue 1
August 1998
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